2 of 2 Remote IT Engineer Jobs in Edinburgh

IT Support Engineer – Hybrid Edinburgh | Up to £31,000 + Excellent Benefits Are you an experienced IT Support Engineer looking for your next challenge? This is a fantastic opportunity to join a well-established professional services firm based in Edinburgh. Offering a salary of up to £31,000, hybrid working, and an excellent benefits package, this … role supports a dynamic business with multiple offices across Scotland. You'll join a small IT team and be responsible for delivering robust support across both first and second line queries, while contributing to the improvement of IT services company-wide. Duties & Responsibilities Provide first and second line support to internal users across multiple sites. Administer Microsoft … remote access technologies and mobile device management. Assist with the deployment of new systems and software upgrades. What Experience is Required Minimum 3 years of experience in a similar IT support role. Strong working knowledge of Microsoft 365, Windows 10/11, and Active Directory. Experience supporting networks, servers, and backup/antivirus tools. Location Based in Edinburgh, this More ❯

as well as several prestigious awards to their name. More importantly, they are a people focused organisation who recognise their success is all down to the employees who make it happen. This is their biggest achievement! The Service Desk Engineer serves as the primary point of contact for all IT support requests within the business, ensuring seamless … Support compliance audits and security assessments as needed Documentation & Process Improvement Create and maintain technical documentation, knowledge base articles, and user guides Contribute to the development and refinement of IT policies and procedures Participate in continuous improvement initiatives to enhance service delivery Provide feedback on recurring issues to help prevent future incidents What we are looking for Technical Skills … ticketing systems Familiarity with cybersecurity tools and concepts including firewalls, antivirus, and endpoint protection Basic scripting knowledge (PowerShell, Python, or Bash) for automation tasks Understanding of ITIL framework and IT service management best practices Knowledge of cybersecurity principles and common threats Awareness of data protection regulations (GDPR, ISO 27001) and compliance requirements Familiarity with business continuity and disaster recovery More ❯