7 of 7 Remote IT Support Jobs in Edinburgh

solutions that drive success for our clients. At Xerox, we make work, work.Learn more about us at . With more than 200 expert staff across nine UK locations, Xerox IT Services aims to help SME organisations work smarter. That means expertise in identifying and implementing appropriate technologies, combined with the ability to support those solutions to optimise a … customer's return on investment. Xerox IT Services provides agile managed print, IT, VoIP and document capture technology, expertly deployed and supported for those smarter business outcomes. About the role: Technical Specialists play an integral role in providing a high-quality IT support services to our customers for the Glasgow, Scotland location. The primary function of … the role is to act as a 3rd line engineer that takes ownership of escalated IT support calls, due to either their high technical or priority nature. The individual should be comfortable liaising with customers over the phone or email, possess a familiarity of Xerox IT clients and the ability to access all relevant support tools More ❯

We are seeking a skilled IT Support Engineer to provide advanced technical support within our organization. This role involves troubleshooting complex IT issues, supporting end-users, and ensuring the smooth operation of the IT Service Desk. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently … and as part of a team. This is an office-based role but offers some flexibility. Experience in IT support within a Retail environment is beneficial but not essential. A solid understanding of networking fundamentals is desirable. Responsibilities Provide support for IT incidents and service requests, including hardware, software, network issues, and to manage and document … these requests using our Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provide optimal solutions. Troubleshoot and resolve IT issues promptly, minimizing disruption to business operations. Deliver a highly available and well-managed IT service, ensuring compliance with service level agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users More ❯

Service Desk team. The S+W service desk is an eight person team split across Edinburgh, Glasgow and London. The team rota the provision of first, second and third line support to 500+ users. Outside of the rota, team members are involved in the planning, delivery and documentation of a variety of projects. The role Primary Duties To maintain and … deploy the firms laptop and desktop operating systems and applications. To test, commission and install new software, hardware and IT systems Contribute to the development and documentation of IT procedures and processes. Act as a technical resource in projects as directed by manager Secondary Duties To provide 2nd line application, OS and hardware support for internal and … and to escalate with relevant details where appropriate To carry out any other reasonable duties as requested by manager Candidate Profile Experience of OS and application deployment Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience) Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast Patch Management Service More ❯

Depending on experience) Job Type: Full-time/35 Hours Benefits: Private healthcare, enhanced pension contributions, funded certifications, hybrid working options Are you a technically skilled and customer-focused IT professional ready to step into a pivotal role supporting complex IT systems? We're looking for a 2nd/3rd Line Service Desk IT Support Technician … to join our growing IT team and provide expert-level support to our clients. In this role, you'll resolve escalated IT issues, deliver proactive support, and contribute to infrastructure projects. You'll be working on a range of systems including networks, servers, Microsoft 365, and cloud platforms. This is an excellent opportunity to grow in … a fast-paced and supportive environment with ongoing learning and development. What You'll Be Doing: ? Responding to 2nd and 3rd line technical support queries via phone, email, and ticketing system? Troubleshooting and resolving hardware, software, and network issues? Managing and maintaining cloud-based services (e.g., Microsoft 365, Azure)? Supporting server infrastructure and virtual environments (e.g., Hyper-V/ More ❯

Depending on experience) Job Type: Full-time/35 Hours Benefits: Private healthcare, enhanced pension contributions, funded certifications, hybrid working options Are you a technically skilled and customer-focused IT professional ready to step into a pivotal role supporting complex IT systems? We’re looking for a 2nd/3rd Line Service Desk IT Support Technician … to join our growing IT team and provide expert-level support to our clients. In this role, you’ll resolve escalated IT issues, deliver proactive support, and contribute to infrastructure projects. You’ll be working on a range of systems including networks, servers, Microsoft 365, and cloud platforms. This is an excellent opportunity to grow in … a fast-paced and supportive environment with ongoing learning and development. What You’ll Be Doing: ? Responding to 2nd and 3rd line technical support queries via phone, email, and ticketing system? Troubleshooting and resolving hardware, software, and network issues? Managing and maintaining cloud-based services (e.g., Microsoft 365, Azure)? Supporting server infrastructure and virtual environments (e.g., Hyper-V/ More ❯

IT SUPPORT SPECIALIST - FINTECH - PERMANENT - REMOTE - EDINBURGH Role : IT Support Specialist (permanent) Salary : £30,000 - £40,000 Location : Edinburgh - Remote This is an exciting opportunity to join a fast-growing FinTech scale-up as the go-to person for day-to-day IT support to ensure smooth operations across the business. Required Skills and … Experience: Internal IT support or IT operations roles Proficiency with Google Workspace and modern SaaS tools Familiarity with office networking, AV setups, and endpoint device management (macOS and Windows) Ability to manage multiple workflows Strong problem-solving skills and a proactive, helpful attitude In Return: This role offers remote working with quarterly team building events, 34 days … holiday (including public holidays), and a culture that champions rapid career progression. You'll also receive high-quality hardware and support for your learning and development. Next Steps: If this sounds like you, please submit your CV ASAP - we'd love to hear from you More ❯

Why Brodies? Brodies LLP is a UK law firm headquartered in Scotland. It is the largest firm in its jurisdiction measured by income, directory rankings, and lawyer numbers. In the last three years, the firm's revenue has grown by 20%, and almost 100 new colleagues have joined. Brodies are looking to expand their helpdesk team in Glasgow by … recruiting an IT Modern Apprentice! This apprentice will be working towards an SCQF Level 8 Diploma. What’s involved? Providing first line technical support and answering helpdesk calls in a timely fashion. PC troubleshooting via telephone and remote control of the users computer or at their desk. Supporting remote workers using Virtual Private Network (VPN), portal and web … systems. Installing software and applications updates. Setting up and supporting audio visual equipment in client-facing areas. System administration. Keeping technical systems and knowledge up to date. Assisting the IT Team with the implementation and support of new software and hardware. What do they need from you? Passion for IT. Good customer service. Good time keeping and attendance. More ❯