1 of 1 Remote IT Support Analyst Jobs in Edinburgh

Service Desk team. The S+W service desk is an eight person team split across Edinburgh, Glasgow and London. The team rota the provision of first, second and third line support to 500+ users. Outside of the rota, team members are involved in the planning, delivery and documentation of a variety of projects. The role Primary Duties To maintain and … deploy the firms laptop and desktop operating systems and applications. To test, commission and install new software, hardware and IT systems Contribute to the development and documentation of IT procedures and processes. Act as a technical resource in projects as directed by manager Secondary Duties To provide 2nd line application, OS and hardware support for internal and … and to escalate with relevant details where appropriate To carry out any other reasonable duties as requested by manager Candidate Profile Experience of OS and application deployment Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience) Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast Patch Management Service More ❯