2 of 2 Remote/Hybrid Knowledge Transfer Jobs in Edinburgh

objectives. Support the integration, verification, and validation of machine learning solutions within product development programmes. Work with external research, technology, and academic partners to transfer knowledge and innovative approaches into the business. Identify opportunities to leverage data science techniques to improve products, customer experiences, and internal business processes. ...

plans. Define and embed support processes across Level 1, Level 2, and Level 3 support teams. Produce operational documentation, including runbooks, support procedures, and knowledge transfer materials. Ensure appropriate handover into Business-as-Usual support teams following implementation. Work closely with Release Management, Test, and Environment Management teams … Financial Services. Strong experience managing service transition and operational readiness activities. Experience implementing and supporting Level 1, Level 2, and Level 3 support models. Knowledge of IT Service Management (ITSM) principles and production support processes. Experience working with Release Management, Test Management, and Environment Management teams. Strong project governance ...