15 of 15 Microsoft 365 Jobs in Edinburgh

Infrastructure. The post holder will be a Cloud Infrastructure Engineer with extensive experience working with both On Premise Infrastructure (Windows Environment) as well as Microsoft 365 and Azure Platforms. You will need to be able to support Business as Usual requirements as well as provide support where … supporting the technical skillset of the team. Mentoring and supporting junior members of the team. Project Delivery Contribute to assigned tasks associated with Microsoft 365 and Azure Services. Contribute to assigned tasks associated with the Data Centre migration. Service Development Consult with others within the business ...

customer-focused support function. Serve as the senior 3rd-line escalation resource for complex technical issues, ensuring efficient and effective resolution. Administer and maintain Microsoft Azure, Microsoft 365, Intune, Identity and Access Management (IAM), and Mobile Device Management (MDM) platforms. Take ownership of office IT operations … Team Lead or IT Support leadership role. Demonstrable success in developing support teams and delivering high-quality IT services. Strong technical expertise in Azure, Microsoft 365, Intune, and MDM solutions. Good understanding of IT security principles and best practices. Experience with PowerShell scripting and systems automation would ...

Providing 2nd/3rd line support to users across the business ** Supporting Windows and Apple devices, peripherals, AV equipment and meeting room technology ** Administering Microsoft 365, including Exchange Online, Teams, SharePoint Online and OneDrive ** Managing user accounts, permissions and onboarding/offboarding through Entra ID (Azure … cybersecurity, endpoint management, patching and vulnerability management ** Contributing to IT projects, system improvements and automation initiatives You'll ideally have most of the following ** Microsoft 365 administration (including SharePoint Online) ** Windows desktop support and end-user computing ** Entra ID/Azure AD administration ** Networking fundamentals, VPNs ...

first point of contact for IT support queries Log, manage, and update support tickets through the ticketing system Troubleshoot issues relating to desktops, laptops, Microsoft 365, printers, networking, and user accounts Provide regular updates to customers regarding ticket progress Escalate more complex technical issues where required Work … approach Willingness to learn and develop new technical skills Technical Experience Candidates should have experience supporting most of the following: Windows 10/11 Microsoft 365 Active Directory/Entra ID SharePoint VoIP systems Mobile device setup and support Basic networking macOS Printers and desktop hardware Exposure ...

teams on escalations, projects, and improvements Drive process improvements aligned to ITIL best practices Technology Environment You’ll be working across a modern Microsoft environment, including: Microsoft 365 Azure/Entra ID Intune (endpoint management & MDM) PowerShell (automation & scripting) Jira/ITSM tooling Key Responsibilities Provide … service processes What We’re Looking For Experience in a Service Desk Team Lead or Senior/3rd Line role Strong technical skills across M365, Azure/Entra, and Intune Scripting experience (PowerShell preferred) Knowledge of ITIL processes and service management principles Experience using tools such as Jira (or similar ...

teams on escalations, projects, and improvements Drive process improvements aligned to ITIL best practices Technology Environment You’ll be working across a modern Microsoft environment, including: Microsoft 365 Azure/Entra ID Intune (endpoint management & MDM) PowerShell (automation & scripting) Jira/ITSM tooling Key Responsibilities Provide … service processes What We’re Looking For Experience in a Service Desk Team Lead or Senior/3rd Line role Strong technical skills across M365, Azure/Entra, and Intune Scripting experience (PowerShell preferred) Knowledge of ITIL processes and service management principles Experience using tools such as Jira (or similar ...

looking to strengthen its internal IT function with an experienced support professional. Skills/Experience: **Strong 2nd-3rd line IT support experience **Administration of Microsoft 365 (Exchange Online, Teams, SharePoint Online, OneDrive) **Experience with Azure AD **Support of Windows and Apple devices **Knowledge of networking, VPNs, remote ...

mentoring from experienced colleagues Clear pathways for progression and skill development What You'll Bring Strong experience in 2nd line IT support Expertise across Microsoft 365, Windows Server, networking, and virtualisation A customer-focused mindset with excellent problem-solving skills Ability to manage priorities effectively and communicate ...

Service Desk team through coaching and guidance Taking the lead on complex incidents, acting as the 3rd line escalation expert Keeping our Azure, M365, Intune, IAM and MDM environments running smoothly Owning end-to-end office IT operations from provisioning devices to keeping asset control tight Championing security best practice … always evolving WHAT YOU WILL BRING TO THE ROLE Experience building and growing service desk teams that deliver Up-to-date knowledge of Azure, Microsoft 365 and device management (Intune/MDM) Thrives on solving complex IT challenges Thinks proactively about security, embedding least-privilege access ...

Manage incidents and service requests through to successful resolution within agreed service levels. • Provision, build, deploy, and replace end-user devices. • Support users with Microsoft workplace technologies, collaboration platforms, and meeting room systems. • Diagnose hardware, software, and connectivity issues, implementing effective solutions. • Work closely with Service Desk and technical … experience: • Proven experience in an EUC Engineer, Desktop Support Engineer, IT Support Engineer, or similar role. • Strong knowledge of Windows operating systems and Microsoft 365 technologies. • Experience supporting desktop, laptop, mobile, and peripheral devices. • Ability to diagnose and resolve hardware, software, and network connectivity issues. • Experience provisioning ...

Scheme. What you'll need PreviousIT support experience is essential. * Experience supporting users on Windows Operating Systems. * Strong troubleshooting skills across Microsoft Office 365/Office 2016 applications, including Outlook, Word, Excel, and PowerPoint. * Experience using Microsoft Azure and Active Directory. * Knowledge of the Microsoft ...

Scheme. What you'll need PreviousIT support experience is essential. * Experience supporting users on Windows Operating Systems. * Strong troubleshooting skills across Microsoft Office 365/Office 2016 applications, including Outlook, Word, Excel, and PowerPoint. * Experience using Microsoft Azure and Active Directory. * Knowledge of the Microsoft ...

Infrastructure. The post holder will be a Cloud Infrastructure Engineer with extensive experience working with both On Premise Infrastructure (Windows Environment) as well as Microsoft 365 and Azure Pl click apply for full job details ...

Computing-related subject Minimum of 2 years' IT support experience 1st/2nd Line Support in MS Windows 10/11, MS 365 based infrastructure Strong experience of MS Endpoint Management/Intune Project delivery/project management experience Detailed technical knowledge … network operating systems Strong understanding of PC architecture Knowledge of network security principles and emerging trends Advanced technical troubleshooting and problem-solving skills Desirable Microsoft Certified Professional qualification ISO27001 Information Security Management accreditation What's on Offer? This is an excellent opportunity to join a respected organisation where technology ...

Computing-related subject Minimum of 2 years' IT support experience 1st/2nd Line Support in MS Windows 10/11, MS 365 based infrastructure Strong experience of MS Endpoint Management/Intune Project delivery/project management experience Detailed technical knowledge … network operating systems Strong understanding of PC architecture Knowledge of network security principles and emerging trends Advanced technical troubleshooting and problem-solving skills Desirable Microsoft Certified Professional qualification ISO27001 Information Security Management accreditation What's on Offer? This is an excellent opportunity to join a respected organisation where technology ...