are seeking a talented and proactive Workplace Technology Engineer to join their Service Delivery Technology team. This permanent role plays a crucial part in empowering users with the latest Microsoft365 tools and ensuring a modern, efficient workplace environment. What You Will Do Act as a subject matter expert for Microsoft365 applications such … the Power Platform. Provide comprehensive guidance, training, and ongoing support to end users. Develop user documentation, quick reference guides, and training materials to enhance productivity and collaboration. Monitor the Microsoft365 roadmap to identify changes and their implications. Collaborate with Infrastructure and Service Desk teams to resolve escalated issues and ensure smooth rollouts of new tools. Identify … opportunities for continuous improvement and enhance the digital workplace experience. About You The ideal candidate will have: A minimum of 3 years of experience in a similar role supporting Microsoft365 in a corporate setting. Strong knowledge of Microsoft365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Nigel Frank International
M365 Consultant - Edinburgh (Hybrid) - c£60K We are seeking a Microsoft Modern Workplace Technical Consultant to join a growing digital consultancy that helps organisations transform the way they collaborate and engage through modern workplace solutions. This is an exciting opportunity to work at the forefront of Microsoft365 technologies, designing and implementing digital workplace solutions that … truly enhance productivity, communication, and teamwork. Key Responsibilities: Partner with clients to assess their workplace challenges and advise on how Microsoft365 tools can unlock better ways of working. Build and deploy modern workplace solutions across Microsoft Teams, SharePoint, and related services. Ensure smooth integration with existing systems, tailoring configurations to fit each client's environment. … adoption by delivering training, clear documentation, and practical support. Take ownership of the technical delivery life cycle, from design through to handover. Skills & Experience: Strong hands-on experience with Microsoft365 apps, particularly Teams and SharePoint Online. Track record in designing, configuring, and rolling out digital workplace solutions. Awareness of modern collaboration practices and how to embed More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Nigel Frank International
M365 Consultant - Edinburgh (Hybrid) - c£60K We are seeking a Microsoft Modern Workplace Technical Consultant to join a growing digital consultancy that helps organisations transform the way they collaborate and engage through modern workplace solutions. This is an exciting opportunity to work at the forefront of Microsoft365 technologies, designing and implementing digital workplace solutions that … truly enhance productivity, communication, and teamwork. Key Responsibilities: Partner with clients to assess their workplace challenges and advise on how Microsoft365 tools can unlock better ways of working. Build and deploy modern workplace solutions across Microsoft Teams, SharePoint, and related services. Ensure smooth integration with existing systems, tailoring configurations to fit each client's environment. … adoption by delivering training, clear documentation, and practical support. Take ownership of the technical delivery life cycle, from design through to handover. Skills & Experience: Strong hands-on experience with Microsoft365 apps, particularly Teams and SharePoint Online. Track record in designing, configuring, and rolling out digital workplace solutions. Awareness of modern collaboration practices and how to embed More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Lorien
the next step in their career, leading a small but capable IT team and helping shape the future of the company's technology landscape. The business operates within a Microsoft-centric environment and is continuously evolving its bespoke systems and services. You'll be stepping into a leadership role with hands-on responsibilities, guiding two skilled IT operatives and … the smooth running of day-to-day operations. Key Responsibilities Lead and support a small IT team Provide 1st and 2nd line support across the organisation Manage and maintain Microsoft365 systems Support authentication systems, ideally with Azure experience Prioritise workloads and delegate tasks effectively Collaborate with internal stakeholders to ensure IT systems meet business needs Contribute … Maintain documentation and ensure best practices are followed What We're Looking For Minimum 2 years' experience in an MSP or similar IT support environment Strong working knowledge of Microsoft365 and general Microsoft infrastructure Familiarity with Azure Active Directory and authentication protocols Solid understanding of IT systems, networking fundamentals, and system administration Basic understanding of More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Lorien
take the next step in their career, leading a small but capable IT team and helping shape the future of the company's technology landscape.The business operates within a Microsoft-centric environment and is continuously evolving its bespoke systems and services. You'll be stepping into a leadership role with hands-on responsibilities, guiding two skilled IT operatives and … the smooth running of day-to-day operations. Key Responsibilities Lead and support a small IT team Provide 1st and 2nd line support across the organisation Manage and maintain Microsoft365 systems Support authentication systems, ideally with Azure experience Prioritise workloads and delegate tasks effectively Collaborate with internal stakeholders to ensure IT systems meet business needs Contribute … Maintain documentation and ensure best practices are followed What We're Looking For Minimum 2 years' experience in an MSP or similar IT support environment Strong working knowledge of Microsoft365 and general Microsoft infrastructure Familiarity with Azure Active Directory and authentication protocols Solid understanding of IT systems, networking fundamentals, and system administration Basic understanding of More ❯
Edinburgh, Glasgow, Leeds, London, Manchester, Newcastle Business Line Date published 04-Jun-2025 17619 Connect to your Industry Deloitte has a thriving and growing Microsoft Technology Services Practice, and we want talented and energetic Dynamics Solutions Architects to join our firm and grow with us. You will be a part of a team helping international organisations and iconic brands … CRM solutions drive success, and deliver value for clients, in a business context. As well as experience in other areas of the Microsoft ecosystem including; Azure, Power Platform, M365, and Active Directory. Your experience will include the following: Leading formal workshops with clients to gather requirements, displaying knowledge of the business environment in defining the customer's needs. Hold … an advanced Microsoft Dynamics 365 CE/CRM functional certification such as Microsoft Certified: Dynamics 365 Marketing/Sales/Customer Service Functional Consultant Associate or equivalent. Experience defining systems strategy, developing systems requirements, planning and executing testing, training, defining support procedures, and providing support for the implementation of Dynamics solutions. Excellent technical communication More ❯
tracked, and resolved in line with SLAs. Handle inbound and outbound calls with professionalism and efficiency. Diagnose, troubleshoot and resolve software and technical issues, including: Software installation and repair, Microsoft365 administration (front-end & back-end) Escalate complex issues where necessary and work collaboratively to ensure timely resolution. Maintain and contribute to the Helpdesk Knowledge Base. Test … software support experience preferred). Strong communication skills, with a confident and professional telephone manner. Ability to work well under pressure, multi-task, and make decisions independently. Windows OS & Microsoft365 applications and administration Strong problem-solving skills, quick learner, and investigative mindset. Ability to work effectively in a remote or hybrid environment with minimal supervision. Previous More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
LawWare
tracked, and resolved in line with SLAs. Handle inbound and outbound calls with professionalism and efficiency. Diagnose, troubleshoot and resolve software and technical issues, including: Software installation and repair, Microsoft365 administration (front-end & back-end) Escalate complex issues where necessary and work collaboratively to ensure timely resolution. Maintain and contribute to the Helpdesk Knowledge Base. Test … software support experience preferred). Strong communication skills, with a confident and professional telephone manner. Ability to work well under pressure, multi-task, and make decisions independently. Windows OS & Microsoft365 applications and administration Strong problem-solving skills, quick learner, and investigative mindset. Ability to work effectively in a remote or hybrid environment with minimal supervision. Previous More ❯
Edinburgh, Queen Street, City of Edinburgh, United Kingdom Hybrid / WFH Options
LawWare
tracked, and resolved in line with SLAs. Handle inbound and outbound calls with professionalism and efficiency. Diagnose, troubleshoot and resolve software and technical issues, including: Software installation and repair, Microsoft365 administration (front-end & back-end) Escalate complex issues where necessary and work collaboratively to ensure timely resolution. Maintain and contribute to the Helpdesk Knowledge Base. Test … software support experience preferred). Strong communication skills, with a confident and professional telephone manner. Ability to work well under pressure, multi-task, and make decisions independently. Windows OS & Microsoft365 applications and administration Strong problem-solving skills, quick learner, and investigative mindset. Ability to work effectively in a remote or hybrid environment with minimal supervision. Previous More ❯
related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk/Helpdesk Function Experience with Microsoft365 administration, Intune/Endpoint Manager and Azure fundamentals. Knowledge of Service Management Platforms such as Halo PSA and N-Able N-Central. Knowledge of Microsoft's 365 Cloud Administration and Configuration. Soft Skills, Customer Service (Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, RDP, and Remote Desktop Control. Hands-on experience with … and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Gold Group
related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk/Helpdesk Function Experience with Microsoft365 administration, Intune/Endpoint Manager and Azure fundamentals. Knowledge of Service Management Platforms such as Halo PSA and N-Able N-Central. Knowledge of Microsoft's 365 Cloud Administration and Configuration. Soft Skills, Customer Service (Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, RDP, and Remote Desktop Control. Hands-on experience with … and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Gold Group
related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk/Helpdesk Function Experience with Microsoft365 administration, Intune/Endpoint Manager and Azure fundamentals. Knowledge of Service Management Platforms such as Halo PSA and N-Able N-Central. Knowledge of Microsoft's 365 Cloud Administration and Configuration. Soft Skills, Customer Service (Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, RDP, and Remote Desktop Control. Hands-on experience with … and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of More ❯
Edinburgh is seeking a Level 2 IT Support Engineer to join their team. This hybrid role offers flexibility and occasional travel across Scotland, along with comprehensive training, support for Microsoft certifications, and ongoing professional development. You'll tackle diverse IT challenges across industries, gaining exposure to cloud platforms, cybersecurity, and advanced networking. The company fosters a friendly, inclusive culture … recognition for your contributions. Key Responsibilities:- Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS, and Microsoft 365.- Microsoft Entra/Azure AD Administration: Manage users, groups, access, and support cloud identity issues.- Customer Service: Deliver friendly, professional support to end-users via phone, email … issues, track progress, and document resolutions.- System Maintenance: Proactively monitor customer systems and remediate alerts.- Project Support: Assist senior engineers with IT projects such as new client onboarding, Office365 migrations, and network installations.- Continuous Improvement: Contribute to the knowledge base and help refine processes.Essential Qualifications & Experience:- Right to Work in the UK: Legal authorisation to work in More ❯
Edinburgh is seeking a Level 2 IT Support Engineer to join their team. This hybrid role offers flexibility and occasional travel across Scotland, along with comprehensive training, support for Microsoft certifications, and ongoing professional development. You'll tackle diverse IT challenges across industries, gaining exposure to cloud platforms, cybersecurity, and advanced networking. The company fosters a friendly, inclusive culture … recognition for your contributions. Key Responsibilities: - Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS, and Microsoft 365. - Microsoft Entra/Azure AD Administration: Manage users, groups, access, and support cloud identity issues. - Customer Service: Deliver friendly, professional support to end-users via phone, email … issues, track progress, and document resolutions. - System Maintenance: Proactively monitor customer systems and remediate alerts. - Project Support: Assist senior engineers with IT projects such as new client onboarding, Office365 migrations, and network installations. - Continuous Improvement: Contribute to the knowledge base and help refine processes. Essential Qualifications & Experience: - Right to Work in the UK: Legal authorisation to work More ❯
Edinburgh, York Place, City of Edinburgh, United Kingdom
Morris Sinclair Recruitment
Edinburgh is seeking a Level 2 IT Support Engineer to join their team. This hybrid role offers flexibility and occasional travel across Scotland, along with comprehensive training, support for Microsoft certifications, and ongoing professional development. You'll tackle diverse IT challenges across industries, gaining exposure to cloud platforms, cybersecurity, and advanced networking. The company fosters a friendly, inclusive culture … recognition for your contributions. Key Responsibilities: - Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS, and Microsoft 365. - Microsoft Entra/Azure AD Administration: Manage users, groups, access, and support cloud identity issues. - Customer Service: Deliver friendly, professional support to end-users via phone, email … issues, track progress, and document resolutions. - System Maintenance: Proactively monitor customer systems and remediate alerts. - Project Support: Assist senior engineers with IT projects such as new client onboarding, Office365 migrations, and network installations. - Continuous Improvement: Contribute to the knowledge base and help refine processes. Essential Qualifications & Experience: - Right to Work in the UK: Legal authorisation to work More ❯
Employment Type: Permanent
Salary: £30000 - £40000/annum Up to £40k + Extensive Benefits
customers on four continents. We protect organisations against the rising threat of cyber-attacks, enabling them to thrive in an increasingly unpredictable and inhospitable digital landscape. As a Microsoft-only security house, a Microsoft Solutions Partner for Security, a member of the Microsoft Intelligent Security Association (MISA), and winner of the Microsoft Security MSSP of the … Year 2025 award, we offer a unified security ecosystem comprised of innovative services, all delivered through our customer platform, Clarity. In September 2024, Quorum Cyber acquired Canada-based, Microsoft Solutions Partner for Security, Difenda. This was closely followed in December 2024 by the acquisition of US-based, Kivu Consulting, a global cyber security firm with world-leading incident response … feedback on recurring issues to help prevent future incidents Requirements Technical Skills Strong knowledge of Windows and Mac operating systems, including troubleshooting and administration Proficiency with MicrosoftOffice365, Active Directory, and cloud-based services Understanding of network fundamentals including TCP/IP, DNS, DHCP, and VPN technologies Experience with ticketing systems (Jira Service Management, or similar More ❯
solutions. Keep users updated on the progress of their calls and escalate if needed. Skills & Experience Required Broad IT skills, including end-user support of Windows Server/Desktop, Microsoft365 (Exchange, Teams), Active Directory, Group Policy, SCCM, Intune. Experience with (or willingness to learn) legal or specialist applications such as iManage, BigHand, Aderant. Strong diagnostic, problem More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
changes across Aberdeen's EUC/Desktop estate. Ensure stability and security of the EUC Global Desktop environment through effective assurance and assessment of our Windows desktop, MicrosoftM365 tenant and other 3rd party software Collaborate with operational teams to proactively drive service improvement. Drive the adoption of Microsoft services, reviewing usage and DEX telemetry. Implementation of core … required. Create, publish and communicate knowledgebase articles. Monitor technology trends and seek ways to enhance continuous improvement initiatives. Implementing and maturing core controls/activities that enable Windows OS & M365 evergreen changes, aligning to Aberdeen's EUS risk control framework and regulatory requirements. Focus on desktop security measures, reducing the attack surface, improving security posture and implementing desktop hardening techniques … Active Directory, Group Policy for endpoint management. Experience deploying evergreen change for OS and M365. Experience deploying Autopilot at scale. Endpoint management and Security tooling with a focus on Microsoft Defender (including AV, EDR, ASR). Application provisioning/management via Intune, SCCM & Azure - experience with App Attach also preferable. Experience implementing and managing Azure Virtual Desktop beneficial, including More ❯
Team player with a collaborative style and strong communication skills. Strong problem solver with the tenacity to find solutions. Proven technical skills across a range of Windows 11 and Microsoft365 applications, Apple (iOS) mobile, and infrastructure (on-prem & cloud) solutions. Good knowledge of Active Directory (Azure AD, Endpoint/Intune). Experience with remote user assistance. More ❯
Team player with a collaborative style and strong communication skills. Strong problem solver with the tenacity to find solutions. Proven technical skills across a range of Windows 11 and Microsoft365 applications, Apple (iOS) mobile, and infrastructure (on-prem & cloud) solutions. Good knowledge of Active Directory (Azure AD, Endpoint/Intune). Experience with remote user assistance. More ❯
support both clients and colleagues A hunger to learn and solve problems independently Tech You’ll Work With Experience with the following technologies is a plus (but not essential): Microsoft365 (Office apps, Teams, SharePoint, OneDrive) Entra ID (formerly Azure AD) Windows OS & Mac OS Basic networking principles If you are interested in this role and would More ❯
support both clients and colleagues A hunger to learn and solve problems independently ️ Tech You ll Work With Experience with the following technologies is a plus (but not essential): Microsoft365 (Office apps, Teams, SharePoint, OneDrive) Entra ID (formerly Azure AD) Windows OS & Mac OS Basic networking principles If you are interested in this role and would More ❯
Edinburgh City Centre, York Place, City of Edinburgh, United Kingdom
Morris Sinclair Recruitment
support both clients and colleagues A hunger to learn and solve problems independently ️ Tech You’ll Work With Experience with the following technologies is a plus (but not essential): Microsoft365 (Office apps, Teams, SharePoint, OneDrive) Entra ID (formerly Azure AD) Windows OS & Mac OS Basic networking principles If you are interested in this role and would More ❯
Employment Type: Permanent
Salary: £24000 - £26000/annum Up to £26,000 + Extensive Benefits
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
forecasting models and reporting. Experience with Azure Monitor, Log Analytics and other monitoring tools to understand user experience and performance. Understanding of FSLogix and profile management. Knowledge of wider M365 & Security tooling beneficial (including but not limited to Defender for Endpoint, Intune, Entra ID) We are proud to be a Disability Confident Committed employer. If you have a disability and More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
responsible for continuously improving our Digital Workplace Technology, with a specific focus on M365. This is a hands-on technical role that requires experience in design and administration of M365 and core infrastructure services. Key Responsibilities Implement and administer changes across M365 and Digital Workplace Technology. Ensure stability and security of M365 through effective assurance and assessment of our M365 … reports for show back/charge back models. Reduce Click Ops' and enable the shift to configuration management as code using DevOps capabilities and Terraform. Drive the adoption of M365 services, reviewing usage and DEX telemetry. Implementation of core controls/activities that enables M365 CIS and Secure Scores to be enhanced and maintained. Contribute to the delivery of the … expected to have a proven track record in the use of Microsoft M365. Recent experience and certifications of some/all of these technical skills are required. Detailed M365 and Azure Knowledge. M365 administration across Entra, Teams, SharePoint, Purview, Exchange, M365 Apps, PowerShell, CIS & Secure Score, Conditional Access. 3rd Party Software such as Mimecast and VFC Call Recording. Information More ❯