2 of 2 Remote Performance Management Jobs in Edinburgh

multi-workstream procurement and commercial transformation programmes, including strategic sourcing, commercial strategies & procurement execution, digital sourcing and procurement, transformation of operating model, cost reduction, integration of third party risk management and contract management services and innovation Bringing the expertise necessary to provide leadership and coaching of the team whilst broadening and enhancing our internal capabilities Development of thought … through access to on the job coaching and an array of training options, as well as developing more junior members of your teams through effective and supportive coaching and performance management Playing a lead role in development of the Deloitte business, brand and reputation Connect to your skills and professional experience You're a creative thinker. Someone who … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯

this is negotiable. Ideally we would like this role to be based in Edinburgh on a hybrid basis, to allow for regular interaction with the teams responsible for Product Management, Finance, Business Development, Sales and Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post … ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships, providing insights and recommendations to optimise customers' use of our software Regularly engage with customers to assess satisfaction, usage, and potential challenges, resolving issues proactively Commercial … structure and guidance on the tools and assets used in its delivery Stay up to date with satellite industry trends and developments to anticipate customer needs and challenges Process & Performance Management Ownership and continued improvement of the Customer Support & Maintenance Model; including customer success processes, playbooks, and engagement strategies Maintain accurate records of customer interactions, satisfaction levels, and More ❯