Edinburgh, Midlothian, United Kingdom Hybrid/Remote Options
Bright Ascension Ltd
this is negotiable. Ideally we would like this role to be based in Edinburgh on a hybrid basis, to allow for regular interaction with the teams responsible for Product Management, Finance, Business Development, Sales and Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post … to assess satisfaction, usage, and potential challenges, resolving issues proactively Commercial & Growth Focus Identify and drive upsell, cross-sell, and renewal opportunities, working closely with the sales and product teams Track customer usage and business needs to identify opportunities for additional services, new feature adoption, or … expanded usage Negotiate renewals and expansion contracts in alignment with commercial targets Provide customer feedback to the product and engineering teams to shape the productroadmap and ensure market fit Lead the first and second line technical support team, facilitating collaboration and liaison with 3 rd line product and services engineering teams to More ❯
Edinburgh, Midlothian, United Kingdom Hybrid/Remote Options
Kosli Enterprise
and implement high-impact, scalable Kosli implementations. This role spans strategic technical discussions, solution architecture design, implementation support and long-term client management. You'll collaborate across engineering, product, and sales teams to ensure we deliver best-in-class service and innovation. Key Responsibilities Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long … Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the productroadmap with customer insights. Help shape Kosli's service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
Head Resourcing
off data migrations during client onboarding Engineering (50%) Build and optimise customer-facing reports and internal dashboards Implement backend workflows and CRM integrations aligned with the productroadmap Contribute to bug fixes, optimisations, and platform enhancements Own data-oriented build projects end-to-end About You 2-5 years' experience working on data solutions Strong SQL (T More ❯
Edinburgh, Midlothian, United Kingdom Hybrid/Remote Options
Bright Purple
forward thinking team working alongside cross functional software engineers. You'll play a key role in ensuring that our client's products are developed in line with the strategic roadmap - meeting customer needs while supporting delivery teams to achieve excellence. Main Duties Collaborate with delivery teams and stakeholders to define, document, and refine features and user stories. Analyse customer … problems and project scope to deliver high value, high quality solutions while preventing unnecessary scope creep. Contribute to product strategy development and support related commercial business cases. Work closely across the business following Lean and Agile principles to ensure effective delivery. Assess client requests, user insights, market trends, and competitor offerings to identify product enhancements. Evaluate … incorporated into products. About You Strong analytical skills with the ability to understand business processes and system integrations to inform detailed user stories. Experience owning or contributing to productroadmaps, prioritising features based on business value. Background in Agile software delivery or a strong interest in developing your expertise in this area. Experience working with SaaS (Software as More ❯
Edinburgh, Scotland, United Kingdom Hybrid/Remote Options
Octagon Group
Hybrid working (typically 2–3 days from home) Competitive salary + annual bonus + share scheme Key knowledge: Project Management, NPI/NPD, multi-disciplinary hardware & software projects, product delivery We’re working with a high-growth technology business that designs and develops advanced engineering solutions used across global industries. The company invests heavily in R&D and … is expanding its product range, creating an opportunity for a Project Manager to join the leadership team. In this role, you’ll manage cross-functional engineering teams that deliver new products and features. You … ll lead the full project lifecycle, from concept through to release, ensuring plans, budgets and milestones are achieved. You’ll also collaborate closely with Product Management on roadmap priorities and work with senior leadership on delivery and performance reporting. This position will suit someone with a strong technical background (electronics, embedded systems or software) and proven experience More ❯