Business Analyst
- Hiring Organisation
- Pontoon
- Location
- City, Edinburgh, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
future-state business processes. Facilitate workshops, discovery sessions, journey mapping activities, and impact assessments with business stakeholders. Gather, document, and analyse business requirements across customer, colleague, and operational journeys. Identify process impacts, risks, dependencies, and opportunities resulting from change initiatives. Collaborate closely with Customer Journey Managers, operational SMEs … experience with GBST Composer in a live business environment. Strong understanding of annuities products and customer journeys. Experience in facilitating workshops, requirements gathering sessions, and stakeholder meetings. Ability to analyse and document complex operational processes and customer journeys. Experience in identifying business impacts, risks, dependencies, and opportunities ...