3 of 3 Remote Service Design Jobs in Edinburgh

understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and services … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders More ❯

month contract on a rate between £500/day (Outside IR35). This role will be a hybrid of working at home and in the office. Responsibilities: - Plan, design, and conduct user research to gather insights on user needs, behaviours, and pain points. - Use a variety of research methods, including interviews, usability testing, surveys, and data analysis. - Collaborate with … service designers and business analysts to translate user insights into actionable recommendations. - Advocate for users and ensure their needs are at the forefront of decision-making. - Work closely with the project team to ensure compliance with criteria and principles. - Document and share research findings to inform the development of user-centred solutions. - Contribute to the development of personas, user … in digital transformation projects. - Strong knowledge of qualitative and quantitative research methods. - Excellent communication and stakeholder engagement skills. - Experience working in multidisciplinary teams. - Knowledge of accessibility standards and inclusive design practices. If you would like to hear more about this opportunity please get in touch More ❯