5 of 5 Remote/Hybrid Service Design Jobs in Edinburgh

help shape and improve public services through clear,accessibleand evidence-led content. You will work as part of multidisciplinary teams alongside user researchers, service designers, business analysts, product managers, delivery managers, engineers and architects to understand user needs, design content across digital and offline journeys, and help ensure … people who use them. This is a senior delivery role. We are looking for someone who can confidently plan and lead content design activities, engage with stakeholders at all levels, and help teams turn complex policy, legal,regulatoryand operational information into content that users can understand and act on. ...

help shape and improve public services through clear, accessible and evidence-led content. You will work as part of multidisciplinary teams alongside user researchers, service designers, business analysts, product managers, delivery managers, engineers and architects to understand user needs, design content across digital and offline journeys, and help … people who use them. This is a senior delivery role. We are looking for someone who can confidently plan and lead content design activities, engage with stakeholders at all levels, and help teams turn complex policy, legal, regulatory and operational information into content that users can understand ...

pushing back on scope, reconciling competing priorities or helping senior stakeholders make informed decisions. Projects Include Legacy system replacement and digital transformation Discovery-led service design and digital strategy Public-facing digital services What You'll Do Gather, synthesise and analyse evidence from multiple sources to identify priorities … risks and opportunities. Plan and facilitate stakeholder interviews, workshops and co-design sessions. Produce high-quality outputs such as user journeys, process flows, discovery reports, product backlogs, roadmaps and target operating designs. Own product or service outcomes, making informed decisions on scope, priorities and trade-offs. Work collaboratively ...

Interaction Designer Edinburgh (Hybrid - 2 Days Per Week Onsite) Salary: £50,000 - £60,000 + Benefits Design digital journeys that are simple, accessible, and built for everyone. We're looking for an Interaction Designer & Accessibility Specialist to join an innovative digital product team in Leith, Edinburgh . This … accessible from the outset. You'll play a key role in designing user journeys, creating accessible interactions, and championing best practice across product, design, and engineering teams. The Opportunity Great digital services aren't just functional, they're effortless to use. As an Interaction Designer, you'll design ...

including performance, utilisation and resource management* Programming and scripting, such as Python, Bash or Go* Monitoring, observability and SRE practices* Secure, resilient and scalable service design* Authentication, access control, rate limiting and service integration* Technical documentation and operational guidance **Security Clearance** You must be eligible for full ...