edinburgh, central scotland, united kingdom Hybrid / WFH Options
Virgin Money
Business Unit : ServiceDesign, COO Salary Rage: £43,200 - £60,000 per annum DOE + red-hot benefits Location: UK Hybrid - Occasional travel to core Hubs, Newcastle, Glasgow or London Our Team We’re at our best when we have something to drive us forward, a belief that … Virgin Money. Love creating Simply Brilliant Experiences? Your next adventure just might start here. We have an amazing opportunity for someone to join our ServiceDesign Centre of Excellence as a ServiceDesign Engagement Lead – focusing on developing and implementing engagement strategies to enhance awareness and … understanding of customer journey capabilities and servicedesign across the bank. If you are self-motivated, enthusiastic, and ready to make a real difference to a new and exciting team then we are looking for you! This role will play a key role in supporting the ServiceMore ❯
edinburgh, central scotland, United Kingdom Hybrid / WFH Options
Venesky Brown
user requirements gathering, usability testing, and other qualitative and quantitative approaches to ensure the user’s needs are fully understood in the product’s design) - Review and synthesise primary and secondary research material; - Generate new, useful and focussed insights and translate them into actionable features that allow teams to … iteratively improve their product/service for users; - Support the set up of approaches and tools which enable efficient insight documentation for ease of reference in wider design and development work; - Work closely with other designers and product managers to devise appropriate research strategies to generate focused insights … Act as a champion for user-centred design and design research across wider directorates Essential Skills: - Experience in applying appropriate user-centred research methods and participant recruitment strategies to suit different project contexts - Collaboration with other design disciplines, especially servicedesign and UX designMore ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience More ❯
edinburgh, central scotland, united kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Pega and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of AWS AI platform integrations and services such as SageMaker, Bedrock More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Microsoft certification: PL-600: Power Platform Solution Architect Microsoft certification: PL-200: Power Platform More ❯
edinburgh, central scotland, united kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It’s a bonus if you have but not essential Microsoft certification: PL-600: Power Platform Solution Architect Microsoft certification: PL-200: Power Platform More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … tasks for our relationship with branch application platforms and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of IBM WSBTT Framework Any experience with Branch Teller platform and More ❯
edinburgh, central scotland, united kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … tasks for our relationship with branch application platforms and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It’s a bonus if you have but not essential Knowledge and experience of IBM WSBTT Framework Any experience with Branch Teller platform and More ❯