IT Service Transition Manager
- Hiring Organisation
- Pontoon
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
Reviews. Ensure operational teams are trained, informed, and prepared to support new services. Coordinate Service Acceptance into BAU with defined criteria and sign-off. Stakeholder & Project Engagement Act as primary interface across Projects, Architecture, Engineering, Security, and IT Operations. Provide expert guidance on readiness, support models, and transitional … Service Transition/Service Design). Hands-on experience with ServiceNow ITSM modules. Background in service introduction within regulated environments (ideally FS). Excellent stakeholder engagement and communication skills. Strong analytical, planning, and organisational capability. Experience working in complex, multi-supplier environments. Desirable ITIL v4 Foundation or higher. ...