10 of 10 Remote Support Engineer Jobs in Edinburgh

Application Support Engineer - Edinburgh or Glasgow Hybrid - 26K- 30K + 10% Bonus SQL skills required Hybrid working Rotational shifts Growing SaaS company Lorien's client, a fast-growing global SaaS provider with a strong reputation in their domain, is looking to hire an Application Support Engineer to join their expanding support function. Based out of … Mid (8am-4:30pm) - Office-based Tuesdays & Thursdays (Edinburgh or Glasgow), WFH rest of the week Late (2:30pm-10pm) - Work from home Key Responsibilities: Provide hands-on application support across core platforms Manage and escalate support tickets appropriately Collaborate with DevOps, Infrastructure, and other teams Monitor remote client servers for stability Manage user accounts and support portal access Contribute to deployments, change/config projects, and process improvements What You'll Bring: Proven experience in Application Support or 1st/2nd Line Support Strong hands-on SQL skills (Azure SQL a bonus) Familiarity with Active Directory/Entra ID (AzureAD) Ability to support users remotely Understanding of ITIL, Change Management, or similar More ❯

Application Support Engineer - Edinburgh or Glasgow Hybrid - £26K-£30K + 10% Bonus SQL skills required | Hybrid working | Rotational shifts | Growing SaaS company Lorien's client, a fast-growing global SaaS provider with a strong reputation in their domain, is looking to hire an Application Support Engineer to join their expanding support function. Based out of … Mid (8am-4:30pm) - Office-based Tuesdays & Thursdays (Edinburgh or Glasgow), WFH rest of the week Late (2:30pm-10pm) - Work from home Key Responsibilities: Provide hands-on application support across core platforms Manage and escalate support tickets appropriately Collaborate with DevOps, Infrastructure, and other teams Monitor remote client servers for stability Manage user accounts and support portal access Contribute to deployments, change/config projects, and process improvements What You'll Bring: Proven experience in Application Support or 1st/2nd Line Support Strong hands-on SQL skills (Azure SQL a bonus) Familiarity with Active Directory/Entra ID (AzureAD) Ability to support users remotely Understanding of ITIL, Change Management, or similar More ❯

Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - 30K + Bonus + On Call Applicants will need to demonstrate proven hands-on skills with SQL Rotational shifts (as it stands, will change once 24/7 support model comes in): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in … re settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support … development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things More ❯

Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - 30K + Bonus + On Call *** Applicants will need to demonstrate proven hands-on skills with SQL *** Rotational shifts (as it stands, will change once 24/7 support model comes in): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in … re settled into the team) Lorien’s client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support … development and ongoing upskilling avenues), and friendly people to work with (ask us, we’ve placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things More ❯

Reliance Support Engineer Location: Edinburgh (Hybrid) Contract: 6 Month Rolling Contract Start Date: Immediate Overview: A global engineering company requires a Reliance Support Engineer to provide operational and reliability support across key engineering systems. The role focuses on maintaining system performance, analysing faults, and ensuring availability within a complex technical environment. Responsibilities: Provide technical and … reliability support to ensure consistent system operation. Perform fault analysis, root cause investigation, and corrective action planning. Support implementation of reliability improvement and maintenance programmes. Collaborate with engineering and IT teams to maintain compliance and performance standards. Requirements: Experience in system support, reliability, or maintenance engineering. Strong fault-finding and analytical capabilities. Understanding of reliability methodologies or More ❯

Reliance Support Engineer Location: Edinburgh (Hybrid) Contract: 6 Month Rolling Contract Start Date: Immediate Overview: A global engineering company requires a Reliance Support Engineer to provide operational and reliability support across key engineering systems. The role focuses on maintaining system performance, analysing faults, and ensuring availability within a complex technical environment. Responsibilities: Provide technical and … reliability support to ensure consistent system operation. Perform fault analysis, root cause investigation, and corrective action planning. Support implementation of reliability improvement and maintenance programmes. Collaborate with engineering and IT teams to maintain compliance and performance standards. Requirements: Experience in system support, reliability, or maintenance engineering. Strong fault-finding and analytical capabilities. Understanding of reliability methodologies or More ❯

IT Support Engineer (1st/2nd Line) Edinburgh Our client is on the lookout for an IT Support Engineer to join the team! They're on the lookout for an IT Support professional to come in and take up this exciting opportunity within the company. Microsoft Office 365/Azure Exchange Online, SharePoint, OneDrive for … Business Network technologies including switching, wireless and firewalls. Remote working technologies like Remote Desktop and VPN Driving license They're not your typical IT Support business; Opportunities for training and working with the latest technologies Good quality technology and tools for you to use Competitive pay and conditions Work from home options Above all, a genuinely strong, friendly and More ❯

IT Support Engineer (1st/2nd Line) Edinburgh £26k - £30k Our client is on the lookout for an IT Support Engineer to join the team! Their aim is to do the best work, deliver the best results, and have a great time doing it. That's where you come in! They're on the lookout for … an IT Support professional to come in and take up this exciting opportunity within the company. Experience Microsoft Office 365/Azure Exchange Online, SharePoint, OneDrive for Business Network technologies including switching, wireless and firewalls. Remote working technologies like Remote Desktop and VPN A passion for technology is essential Driving license Why join? They're not your typical IT … Support business; they love going to work! It's a relaxed environment; their team is committed and self-motivated with everyone pulling in the same direction. They love to hire people with a great sense of humour and a self-starter attitude - if that sounds like you then you'll fit right in. The environment A friendly, fun and More ❯

IT Support Engineer (1st/2nd Line) Edinburgh £26k - £30k Our client is on the lookout for an IT Support Engineer to join the team! Their aim is to do the best work, deliver the best results, and have a great time doing it. That's where you come in! They're on the lookout for … an IT Support professional to come in and take up this exciting opportunity within the company. Experience Microsoft Office 365/Azure Exchange Online, SharePoint, OneDrive for Business Network technologies including switching, wireless and firewalls. Remote working technologies like Remote Desktop and VPN A passion for technology is essential Driving license Why join? They're not your typical IT … Support business; they love going to work! It’s a relaxed environment; their team is committed and self-motivated with everyone pulling in the same direction. They love to hire people with a great sense of humour and a self-starter attitude – if that sounds like you then you’ll fit right in. The environment A friendly, fun and More ❯

Overview We are seeking a skilled IT Support Engineer to provide advanced technical support within our organization. This role involves troubleshooting complex IT issues, supporting end-users, and ensuring the smooth operation of the IT Service Desk. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently and … as part of a team. This is an office-based role but offers some flexibility. Experience in IT support within a Retail environment is beneficial but not essential. A solid understanding of networking fundamentals is desirable. Responsibilities Provide support for IT incidents and service requests, including hardware, software, network issues, and to manage and document these requests using … SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provide optimal solutions. Oversee the IT incidents and service requests queue, ensuring support tickets are handled efficiently. Resolve escalated issues independently with minimal intervention from senior team members. Build strong working relationships with colleagues and communicate effectively. Demonstrate a willingness to learn More ❯