2 of 2 Remote Technical Support Engineer Jobs in Edinburgh

Social network you want to login/join with: Technical Support Engineer Tier I, edinburgh col-narrow-left Client: Action1 Location: edinburgh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 8 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Edinburgh Client: Hawksworth Location: Edinburgh, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Fully … PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, with clients including NASA. They are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. Your responsibilities will include providing technical support for our client's environment, working … What does your day look like? Represent our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support Hands-on experience with PHP-related technologies Linux and Windows server experience Basic networking and shell scripting If you find this More ❯