Third Line Technical Analysts are expected to provide technical guidance, perform IT service requests, perform and approve IT change requests and be responsible for pro-active management of IT infrastructure through maintenance and monitoring. To perform the required function, it is essential an IT Third Line Technical Analyst has a high-level ability to work on network infrastructure topology and support. Third Line Technical Analysts must have a good understanding and ability to work unsupervised on various technologies which may include: VMWare and Windows server infrastructure, MS Exchange, Office 365, SPAM Titan Email Relay, Citrix, Aruba WiFi, Veeam back-up management, NAS/SAN storage, firewalls, networking, Security audits and Webroot antivirus software. Respond to … Experience & Qualifications: Required: At least six years' experience working in an IT support environment Proficiency in Microsoft MCP Nice-to-have: Microsoft MCSA, MCSE, MCP Citrix CCA, CCP, CCE VMWare/HyperV VCA, VCP, VCAP, VCIX, VCDX ITIL foundation IT related degree Valid driver's license and access to own vehicle (possible travel in Edinburgh area) Technical Skills: Must More ❯
Third Line Technical Analysts are expected to provide technical guidance, perform IT service requests, perform and approve IT change requests and be responsible for pro-active management of IT infrastructure through maintenance and monitoring. To perform the required function, it is essential an IT Third Line Technical Analyst has a high-level ability to work on network infrastructure topology and support. Third Line Technical Analysts must have a good understanding and ability to work unsupervised on various technologies which may include: VMWare and Windows server infrastructure, MS Exchange, Office 365, SPAM Titan Email Relay, Citrix, Aruba WiFi, Veeam back-up management, NAS/SAN storage, firewalls, networking, Security audits and Webroot antivirus software. Respond to … Experience & Qualifications: Required: At least six years' experience working in an IT support environment Proficiency in Microsoft MCP Nice-to-have: Microsoft MCSA, MCSE, MCP Citrix CCA, CCP, CCE VMWare/HyperV VCA, VCP, VCAP, VCIX, VCDX ITIL foundation IT related degree Valid driver's license and access to own vehicle (possible travel in Edinburgh area) Technical Skills: Must More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Reed Technology
a technical leader for internal and external projects. Key Responsibilities : Diagnose and solve network related issues, identifying proactively the areas for improvement and recommend effective solutions. Support the network infrastructure involving several datacentres and locations, based on routing protocols (OSPF, BGP) and several mediums (DIA, PTP, VPN, multi-gig connectivity, cross-connects). Lead medium sized client engagements involving … equipment, deployment, network design, etc. Support escalation for incidents involving client offices, internal datacentres, cloud networks and remote access. Create and maintain comprehensive documentation for internal and client infrastructure, processes, and procedures. Provide guidance and mentoring to other team members to develop their skills. Required Skills & Qualifications: 6+ years of Networking experience. Solid experience deploying and managing Juniper and … identify issues and recommend solutions. Experience in office network design, implementation, monitoring, and troubleshooting. Expertise leading technical projects from start to finish. Experience with virtualization and network integration with VMware infrastructure. CCNP, JNCIP or equivalent certification. Availability to work on call, when required. Benefits: Salary up to 65.000/annum, depending on experience. Permanent contract + excellent range of More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Reed Technology
a technical leader for internal and external projects. Key Responsibilities : Diagnose and solve network related issues, identifying proactively the areas for improvement and recommend effective solutions. Support the network infrastructure involving several datacentres and locations, based on routing protocols (OSPF, BGP) and several mediums (DIA, PTP, VPN, multi-gig connectivity, cross-connects). Lead medium sized client engagements involving … equipment, deployment, network design, etc. Support escalation for incidents involving client offices, internal datacentres, cloud networks and remote access. Create and maintain comprehensive documentation for internal and client infrastructure, processes, and procedures. Provide guidance and mentoring to other team members to develop their skills. Required Skills & Qualifications: 6+ years of Networking experience. Solid experience deploying and managing Juniper and … identify issues and recommend solutions. Experience in office network design, implementation, monitoring, and troubleshooting. Expertise leading technical projects from start to finish. Experience with virtualization and network integration with VMware infrastructure. CCNP, JNCIP or equivalent certification. Availability to work on call, when required. Benefits: Salary up to £65.000/annum, depending on experience. Permanent contract + excellent range of More ❯
