Customer Service Agent
- Hiring Organisation
- CTR Select
- Location
- Egham, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £32,000 - £34,000 per annum
service and support enquiries. Manage support cases through their full lifecycle, ensuring timely resolution. Perform first-line diagnosis and qualification of issues. Coordinate engineers, logistics, travel arrangements, and spare parts as required. Escalate issues appropriately and within agreed service levels. Schedule preventative maintenance visits. Liaise with internal departments, customers ...