1st Line Support Engineer - £25-£27k
- Hiring Organisation
- Adele Carr Recruitment Limited
- Location
- Ellesmere Port, Merseyside, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £27,000 per annum
recurring issues, and assist with user acceptance testing where required. Flexibility and responsiveness are key to maintaining service continuity. The role requires confidence with Microsoft 365 (Outlook, Word, Excel) and Windows operating systems, with experience in ITSM tools and modern web browsers being beneficial. Behaviourally, the role … issues and support for trend analysis Support for user onboarding and access requests Collaboration with technical teams and participation in UAT activities Use of Microsoft 365 (Outlook, Word, Excel) Confidence using Windows operating systems Familiarity with ITSM tools (e.g. Freshservice) and web browsers (desirable ...