4 of 4 Remote/Hybrid 1st/2nd Line Support Analyst Jobs in England

Analyst to join the Infrastructure and Security Team at our South Shields head office. You will provide 1st / 2nd line and desktop support across multiple sites globally, aiming for first-time fixes and ownership through resolution. … Responsibilities include incident management, hardware support, user account handling, and basic network tasks. The role offers hybrid working, training opportunities, and staff benefits. #J-18808-Ljbffr ...

role sits within Canopius' Service Desk team and provides Level 1 and 2 IT support across Canopius offices … with core hours 08:00–18:00 and some weekend work. The Service Desk Analyst will handle 1st / 2nd line requests, log tickets accurately, and maintain ownership from issue intake to resolution in a hybrid Manchester-based setup. You will ...

Babcock International in Bristol is seeking a Service Desk Analyst to provide high-quality 1st & 2nd line application support across a portfolio of bespoke and commercial software. The role sits in the Digital Solutions team, with on-site and hybrid … working arrangements, supporting 7am–7pm shifts Monday to Friday. You will resolve incidents, manage user access, and contribute to service performance in line with ITSM standards, collaborating with stakeholders across the business to ensure #J-18808-Ljbffr ...

Vistry Group is seeking a Service Desk Analyst to join our Cheltenham team. You will provide first-line and second-line IT support, resolving incidents on the initial call where possible and escalating others to the appropriate teams. The role offers agile ...