2 of 2 Remote 1st/2nd Line Support Engineer Jobs in England

1st / 2nd Line Support Engineer £35,000 - £40,000 | Blackburn (Hybrid) | Evening / Night Shifts When most people are logging off, you’re just getting started. You’re the type of engineer who thrives on owning a problem end-to-end, whether it’s a … key role in supporting their end users across Microsoft 365, Intune, Azure, Power Platform, and Windows Server, all while working evening or night shifts as part of their 24 / 7 team. What’s in it for you? Salary : £35,000 - £40,000 Location : Blackburn (hybrid model) Shift Pattern : Either: Night shifts (Mon-Fri: 12:00am to 8:30am … ID, Power Platform, and Intune Supporting hybrid environments including Windows Server (2016-2022), AD, Group Policy, DNS, DHCP Managing on-prem Exchange and hybrid mail environments Troubleshooting Windows 10 / 11 desktop issues and mobile platforms (iOS / Android) Handling tickets from internal and external users across multiple technologies Escalating where necessary but owning everything you can Contributing More ❯

Engineer to join our busy support team in Derby. You'll deliver high-quality technical support across Office 365, Windows 10 / 11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people … 2nd Line IT support via phone, email, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows 10 / 11, Intune, and Azure. Troubleshoot problems related to Active Directory, group policies, and user access permissions. Configure and deploy PCs, laptops, mobile devices, and peripherals. Support network … and accurate records using the IT ticketing system. Follow IT security, data protection, and backup policies at all times. Skills & Experience Required: Proven experience in IT Support / Helpdesk / Service Desk / Technical Support (1st and 2nd Line). Strong working knowledge of Microsoft 365 / More ❯