7 of 7 Remote/Hybrid Avaya Jobs in England

ITIL Foundation certification or strong working knowledge of ITIL. Experience with Assyst or similar IT Service Management tools. Google Workspace/Gmail support experience. Avaya telephony experience. Microsoft SCCM. SAP support experience. ...

Cloud storage Awareness of software licensing regulations and compliance requirements Basic understanding of networking and physical IT infrastructure Desirable (Exposure/Knowledge of) Avaya or other enterprise telephony systems Cloud-based phone systems SQL and relational databases PowerShell scripting knowledge DHCP and broader Active Directory administration Azure/Defender/ ...

audience. Strong consulting and implementation experience in customer-facing environments. Preferred Certifications: AWS certifications (Associate or Professional level advantageous). Certifications with Genesys, Avaya, Cisco, Five9, NICE, or similar platforms. ...

support tools Printer setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to have: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification You should have at least 2 years’ experience working in an IT Service Desk or IT Support environment ...

support tools Printer setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification You should have at least 2 years' experience working in an IT Service Desk or IT Support environment ...

support tools Printer setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification You should have at least 2 years' experience working in an IT Service Desk or IT Support environment ...

Bring Deep knowledge of Conversational AI, Generative AI, and automation frameworks . Understanding of CX and contact centre ecosystems (CCaaS platforms like Genesys, NICE, Avaya, Five9, or Amazon Connect). Experience designing or supporting enterprise-scale AI deployments . Commercial acumen, including ROI modelling and TCO analysis. Strong communication ...