Senior Sales Product Specialist
- Location
- Greater London, England, United Kingdom
Foundation certification or equivalent practical ITIL process knowledge.* **Platform Background:**Prior experience at or against a service management platform (ServiceNow, Freshservice, Jira Service Management, BMC, or similar), in a sales, pre-sales, or implementation capacity.* **AI & Automation:**Familiarity with applying AI to service use cases — deflection, intelligent routing, knowledge ...