1 to 25 of 63 Remote Chatbot Jobs in England

Experience with data analysis and visualisation tools (e.g., Looker, Tableau, Power BI). Experience with scripting languages for automation (preferably Python). Experience with automation projects, for instance, building chatbots, email marketing automation or anything similar. Familiarity with CRM systems (e.g., Salesforce) and marketing automation tools (e.g., Marketing Cloud). How we make your life work: Flexible working (for real More ❯

be on Dynamics Omnichannel with Co-Pilot studio (IVR and also chat bot) to support with a project the client has inflight. The roleholder will be required to develop chatbots as well as a contact centre based on Dynamics with Co-Pilot IVRs. The ideal candidate will have knowledge in Azure Communication Service (ACS) and Event Grid. Playing a crucial More ❯

continuous improvement culture, by helping to identify opportunities to increase the operational efficiency of the support model Skills required AI Tools: Demonstrable ability to create custom GPT's and Chatbots using AI Tools (we use Google Gemini API (and Notebook LM), Anthropics Claude AI, Microsoft CoPilot, and OpenAI's Chat GPT). Microsoft Azure: Experience with Microsoft Azure and Microsoft More ❯

continuous improvement culture, by helping to identify opportunities to increase the operational efficiency of the support model Skills required AI Tools: Demonstrable ability to create custom GPT's and Chatbots using AI Tools (we use Google Gemini API (and Notebook LM), Anthropics Claude AI, Microsoft CoPilot, and OpenAI's Chat GPT). Microsoft Azure: Experience with Microsoft Azure and Microsoft More ❯

with customer requirements and product updates Collaborate with Customer Success team members to create and distribute effective communication materials, such as social media posts, Youtube videos, Help Center content, chatbot improvements Utilize customer feedback and support data to refine knowledge content, aiming to improve customer satisfaction and reduce inquiries Maintain content standards for consistency, accuracy, and relevance across all knowledge More ❯

feedback, identify knowledge gaps, and create engaging, easy-to-understand content that resonates across multiple brands. Lead the design of seamless customer journeys via email and live chat, including chatbot responses and agent handoffs. Collaborate with teams across Operations (Customer Service & Sales), Marketing, Legal, Compliance, and more to ensure content is accurate, compliant, and on-brand. Monitor performance with regular More ❯

processes - leading the adoption of Automation frameworks across the business. You'll have Cloud experience.Alongside their industry-leading product they're also piloting new stuff like on AI like chatbot - so there's plenty of opportunities ahead with newer tech. They're quite a traditional firm with a flat structure - you'll work closely with the CTO but also their More ❯

leading the adoption of Automation frameworks across the business. You'll have Cloud experience. Alongside their industry-leading product they're also piloting new stuff like on AI like chatbot - so there's plenty of opportunities ahead with newer tech. They're quite a traditional firm with a flat structure - you'll work closely with the CTO but also their More ❯

and championing the adoption of new technologies to meet the organisations automation requirements Develops knowledge and keeps up to date with latest vendor offerings across multiple technologies including RPA, Chatbot, Power Platforms, Cognitive, Cloud and Intelligent Automation Grows the digital community, activity encourage collaboration. Stakeholder Management Build strong relationships with outside technical teams to ensure implementation success Seen by the More ❯

with technology teams to achieve significant automation rates Understanding of how to enhance proven service methodologies through digital enablement Technology leadership Deep understanding of customer service technologies including AI, chatbots, and automation platforms Experience with Intercom or Genesys preferred; or similar advanced customer communication platforms Knowledge of CRM integration, API development, and omnichannel technology stacks Understanding of data analytics, machine More ❯

a SaaS or high-growth tech company. Deep understanding of the marketing technology ecosystem, including marketing automation platforms, CRM systems, ABM tools, Customer Data Platforms, web personalization, marketing attribution, chatbots, and BI tools. Proven experience managing full-funnel marketing operations across both B2B and B2C channels. Experience integrating marketing systems to optimize performance and enhance automation. Expertise in marketing operations More ❯

proven track record in contact centre transformation and CX optimisation A deep understanding of contact centre KPIs and how to improve them Knowledge of automation tools and principles (e.g. chatbots, conversational AI, webchat, call deflection) Experience with customer journey mapping and process re-engineering A collaborative, consultative mindset with excellent communication skills Security & Pre-Employment Requirements To be appointed, you More ❯

proven track record in contact centre transformation and CX optimisation A deep understanding of contact centre KPIs and how to improve them Knowledge of automation tools and principles (e.g. chatbots, conversational AI, webchat, call deflection) Experience with customer journey mapping and process re-engineering A collaborative, consultative mindset with excellent communication skills Security & Pre-Employment Requirements To be appointed, you More ❯

FinTech solutions and pioneering technology. This role is all about being the go-to person for ensuring an exceptional client experience, every single day. You'll monitor all platforms, chatbots, and onboarding processes to spot delays, address client concerns, and track who's excelling (and who isn't). Your mission? Keep clients happy by prioritizing the features they need More ❯

unauthorized transactions, and chargebacks in line with US and EU regulations. Handle high-priority escalations and sensitive cases with professionalism and discretion. Support the implementation of tools such as chatbots, AI ticket triaging, and multilingual support as the team grows. Recruit, onboard, and train new support staff to maintain high service standards. Skills, Knowledge and Expertise 5+ years of experience More ❯

AI-ready architectures for personalization, search, and automation. Lead technical discovery and solution design for headless and composable commerce projects, integrating AI/ML-powered services (e.g., dynamic pricing, chatbots, predictive search). Architect API-first, cloud-native solutions leveraging MACH principles, ensuring seamless integrations with PIM, DAM, CDP, and AI-driven analytics tools. Collaborate with AI/ML teams More ❯

business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset More ❯

business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset More ❯

business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset More ❯

skills, empathy, accountability, and personal organization are essential. • Exceptional ability to communicate and foster positive business relationships is desired. • Background in E-Commerce, Online-Marketing, Marketing-automation, Customer service, Chatbots or similar is desired. • You speak English fluently & another European language would be awesome. • 2-3 years of experience in a customer success position is a big plus. • Very good More ❯

belief Ethnicity Disability A Note on AI AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind: AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience More ❯

Job Description We are looking for a mathematician with an advanced degree to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of mathematical reasoning- a completed or in … on You can work on your own schedule Projects are paid hourly starting at $40+ per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex mathematics problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented More ❯

We are looking for an advanced chemist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of chemistry- a completed or in progress Masters/PhD is preferred … You can work on your own schedule Projects are paid hourly starting at $40+ USD per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex chemistry problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: A current, in progress, or completed Masters and/ More ❯

Job Description We are looking for a mathematician with an advanced degree to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of mathematical reasoning- a completed or in … on You can work on your own schedule Projects are paid hourly starting at $40+ per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex mathematics problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented More ❯

Job Description We are looking for a mathematician with an advanced degree to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of mathematical reasoning- a completed or in … on You can work on your own schedule Projects are paid hourly starting at $40+ per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex mathematics problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented More ❯