Salesforce Voice & CCaaS Cloud Architect
- Hiring Organisation
- Focus on WD
- Location
- Great Work, England, United Kingdom
Salesforce Technical Architect – Service Cloud Voice & CCaaS Location: UK ( with occasioanl travel to Glasgow) Contract: 6–12 Months Are you an experienced Salesforce Architect looking to lead enterprise-scale Service Cloud and Contact Centre transformation programmes? We are seeking a Salesforce Technical Architect with strong … expertise in Salesforce Service Cloud Voice , Amazon Connect , and CCaaS architecture to deliver scalable, secure, and high-performing customer engagement solutions. Key Responsibilities Design and own end-to-end Salesforce Service Cloud Voice and Amazon Connect architecture within a BYOT model Lead integrations across Salesforce, Amazon Connect, NICE ...