Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid/Remote Options
Randstad Digital
Job Post: User Experience Design - Service Designer (Hybrid Contract) Title :User Experience Designer - Service Design Location :Newcastle, UK (Hybrid Working Model) Are you a highly strategic Service Designer ready to lead complex system change? We are seeking a seasoned expert to drive a human-centered design process across the entire service lifecycle, balancing deep user insights with … the development of Service Blueprints to visualize the end-to-end experience. Collaboration & Facilitation: Plan and lead cross-functional workshops to gather insights, align teams, and foster collaboration. System Design: Provide expert-level solutions to complex problems, often involving systemic changes that span multiple departments. Validation: Develop prototypes and conduct usability testing to rapidly validate design concepts and … iterate on service solutions. Required Skills & Proficiencies Advanced proficiency in User Experience (UX) Research methodologies. Demonstrated expertise in Service DesignThinking and DesignThinking practices. Strong background in System Designs and the ability to influence technical and strategic roadmaps. Proven ability to manage team decisions, mentor colleagues, and act as a Subject Matter Expert. Contract Details More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid/Remote Options
Exalto Consulting ltd
profile national application used by millions of citizens. This role focuses on improving and expanding key user journeys within a widely used digital service. You will lead user centred design activities across the full lifecycle, working closely with product, research and development teams to ensure that user needs are met and service quality is maintained at scale. What you … will be working on Enhancing an existing national digital service with a focus on prescription and medication journeys Producing high quality service design artefacts including service blueprints, personas, user needs maps, journey maps and future state proposals Leading designthinking activities and ensuring user needs inform product decisions Owning and maintaining the user needs repository Supporting user … research activities and usability testing Working with senior stakeholders to present findings and recommendations Collaborating with cross functional teams to guide delivery Required experience Strong background in service design within public sector digital services Experience working in GDS or large scale NHS digital environments Deep understanding of designthinking and user centred design Proven ability to More ❯
City, London, United Kingdom Hybrid/Remote Options
GlobalData UK Ltd
and develop actions plans to resolve those issues, liaising with key stakeholders - Performing routine system upkeep for the HR Systems e.g, data integrity, data uploads, data cleanse and workflow design and performing periodic system setups - Ensuring integrity of data held on the HRMS and to advise HR colleagues of actions needed to maintain data accuracy - Helping to develop change … also experience of integrating 3rd party systems to the main HRMS - Strong analytical capabilities and a willingness and ability to quickly learn new tools, systems and software - Strong systems thinking, designthinking and process thinking skills Excellent IT skills particularly; Excel and PowerPoint - Relentless attention to detail is essential - Knowledge of standard HR metrics and key More ❯
London, United Kingdom, Blackfriars Hybrid/Remote Options
GlobalData UK Ltd
and develop actions plans to resolve those issues, liaising with key stakeholders - Performing routine system upkeep for the HR Systems e.g, data integrity, data uploads, data cleanse and workflow design and performing periodic system setups - Ensuring integrity of data held on the HRMS and to advise HR colleagues of actions needed to maintain data accuracy - Helping to develop change … also experience of integrating 3rd party systems to the main HRMS - Strong analytical capabilities and a willingness and ability to quickly learn new tools, systems and software - Strong systems thinking, designthinking and process thinking skills Excellent IT skills particularly; Excel and PowerPoint - Relentless attention to detail is essential - Knowledge of standard HR metrics and key More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Precise Placements
impactful pilots, product launches, and transformation initiatives. Key Responsibilities Practice Transformation & Innovation Drive implementation and adoption of the firm’s AI and legal technology strategies within practice areas. Facilitate designthinking sessions, process mapping, pilots, and workflow redesigns. Partner with lawyers, clients, and business services teams to evaluate processes and uncover opportunities for improvement. Gather user stories and … or legal tech provider). Proven experience delivering legal technology or innovation initiatives at scale. Strong understanding of legal matter lifecycles and lawyer workflows. Experience in business analysis, solution design, consulting, or similar client-facing roles. Skilled in eliciting and documenting business requirements. Technical Skills Required: Proficiency in Microsoft Office. Working knowledge of Lean/Six Sigma or other … process improvement methodologies. Understanding of project management approaches (Agile/Scrum, Waterfall). Preferred: Strong designthinking capabilities. Working proficiency in French or German. Performance & Leadership Attributes Exceptional communicator with ability to distil complex technical concepts. Customer-focused, solutions-oriented, and highly collaborative. Adept at managing multiple projects under pressure. Organised, detail-oriented, and proactive. Demonstrated leadership and More ❯
Wiltshire, South West, United Kingdom Hybrid/Remote Options
ADLIB Recruitment
Were hiring a Product Designer on behalf of a creative technology studio thats passionate about crafting digital experiences that matter. Youll be joining a team that blends designthinking with technical rigour, working on products and services that positively impact users, communities and the planet. What youll be doing As UX/UI Designer, youll be central to … shaping user-centred digital experiences. Youll work across the full design lifecycle from research through to prototyping and delivery. Youll collaborate with clients, developers and strategists to understand user needs and translate insights into intuitive, elegant interfaces. With experience across process-driven User Experience Design as well as high-fidelity user interface design, youll map user journeys … and design wireframes and prototypes across a range of projects. Youll design branded visuals and contribute to design systems that scale across platforms. This role is varied and hands-on. Youll be involved in everything from user research and accessibility improvements to supporting pitches. Youll be part of a team that values openness, inclusion and continual learning. More ❯
London, England, United Kingdom Hybrid/Remote Options
Version 1
work effectively in multidisciplinary, agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public sector. As a User researcher, you will plan, design and carry out research activities with users that help teams get a deep understanding of the end users. This research informs policy, proposition, service, content, and interaction design so that services work well for users and achieve policy intent. Your portfolio will show your ability to understand users and design to meet their needs, work to relevant design standards, and effectively communicate your research findings. Qualifications User Research and Analysis You understand the diversity of users of services and know how to include all kinds … and situations. You can turn research data into clear findings that inform decisions and know how to involve colleagues in analysis and synthesis to increase consensus and challenge assumptions. Designthinking and evidence-based design. You have a strong understanding of design thinking. You can apply frameworks and approaches as appropriate to the circumstances of a project. More ❯
london, south east england, united kingdom Hybrid/Remote Options
PERSUIT
PERSUIT is a fast-growing legal tech scale-up transforming how legal teams engage with outside counsel. We believe great design is at the heart of building elegant, impactful, and efficient user experiences, and we're looking for a talented Product Designer to join our growing design team. In this role, you will: You'll join a passionate … design team dedicated to shaping a platform that drives real impact for some of the world's leading in-house legal teams. As a Product Designer in the Spend Management at PERSUIT, you will: Work end-to-end across discovery, ideation, and delivery Collaborate closely with Product Managers and Engineers in a cross-functional squad to deliver impactful product … experiences and dev-ready design assets Drive innovation and early-stage discovery projects Facilitate design workshops, user research sessions, and validation activities Support our Design Ops practice by contributing to key initiatives and collaborating closely with the team Help maintain and evolve our design system Advocate for best-in-class designthinking across the More ❯
on a career-defining project that will shape how people experience financial support. The Role As our Senior Product Designer, you’ll take ownership of the end-to-end design process, from mapping flows and journeys to collaborating closely with our engineering teams, all the way through to crafting beautiful, functional UI. You’ll balance a strategic UX mindset … with an exceptional eye for detail in visual design, ensuring we deliver a product that’s both intuitive and impactful. You’ll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are. What You’ll Be Doing … Lead the design of seamless digital journeys, reducing the need for human interaction. Collaborate with product, engineering, and wider stakeholders to bring concepts to life. Translate complex processes into clear, user-friendly solutions. Deliver high-quality UI design with a strong sense of craft. Contribute to design standards and champion best practices across the business. Apply strategic More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Adria Solutions
on a career-defining project that will shape how people experience financial support. The Role As our Senior Product Designer, you’ll take ownership of the end-to-end design process, from mapping flows and journeys to collaborating closely with our engineering teams, all the way through to crafting beautiful, functional UI. You’ll balance a strategic UX mindset … with an exceptional eye for detail in visual design, ensuring we deliver a product that’s both intuitive and impactful. You’ll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are. What You’ll Be Doing … Lead the design of seamless digital journeys, reducing the need for human interaction. Collaborate with product, engineering, and wider stakeholders to bring concepts to life. Translate complex processes into clear, user-friendly solutions. Deliver high-quality UI design with a strong sense of craft. Contribute to design standards and champion best practices across the business. Apply strategic More ❯
london, south east england, united kingdom Hybrid/Remote Options
Amplifi Capital
leading financial institutions, including Credit Suisse, UBS, NatWest, Capital One, and Barclays. The Role: Reporting to the Senior Growth Manager, you will be responsible for key customer experiences, research, design and execution, across multiple customer touchpoints from acquisition journey all the way through to servicing. You will create, champion, and drive our UX/UI approach contributing to the … and experiences using A/B testing, customer and desk research or developing new innovative experiences that further differentiate MCF/Reevo in the marketplace. Responsibilities: Lead UX & UI design for both existing products and new offerings (including lending & borrowing platforms), ensuring consistency and scalability across all touchpoints. Develop a deep understanding of customer needs through qualitative and quantitative … research, usability testing, and persona development, ensuring user-centric design decisions. Collaborate cross-functionally with product, engineering, and marketing teams to align design strategies with business goals and technical feasibility. Drive growth initiatives by designing and optimizing A/B tests, onboarding flows, and renewal journeys to improve conversion and retention. Translate data insights and behavioural analytics into More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid/Remote Options
Pontoon
advocacy, and driving engagement with the Platform Change Framework (PCF). You'll love your craft and enjoy sharing your knowledge with others-whether it's advocating for Service Design with product teams, defining new ways of working, or helping evolve your design practice. What it'll be your role to do Work confidently within agile teams to … and decisions are informed. Communicate with colleagues and stakeholders, managing expectations and incorporating multiple perspectives when defining solutions. Support research and document current and future state services. Make strong design decisions, challenge constraints, and ensure the user perspective is central. Take ownership of your own development and collaborate closely with other designers, product owners, and engineers. Actively contribute to … the design community to share knowledge, generate ideas, and embed design principles across products, services, and customer journeys. What you'll need Solid experience as a Service Designer, ideally in a large, complex, regulated organisation with exposure to technology teams. Expertise in craft skills such as personas, service blueprints, customer journey mapping, customer lifecycle management, and storytelling. Ability More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Lorien
Work includes a broad range of complex technical or professional activities, in a variety of contexts. Investigates, defines and resolves complex issues through user-centered methods. Familiarity of GDS, designthinking, UCD methodologies and principles, as well as social sciences Strong understanding of quantitative and qualitative research methods, conducted in person and remotely. Strong understanding of the diversity More ❯
warrington, cheshire, north west england, united kingdom Hybrid/Remote Options
The Investigo Group
Collaboraite is a bleeding-edge company that provides our Data and AI capability. A collaborative partner for designing user-centred secure data solutions to overcome operational hurdles, delivered through designthinking and agile coaching. Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We're dedicated to creating a workplace where people … fuelled by deep technical knowledge advanced data and analytical skills. We proudly stand as a global leader in this space, partnering with esteemed entities that require these advanced forward-thinking capabilities. These partnerships have been forged from our understanding of customer challenges, as well as our expertise in developing world-leading enterprise product sets. Join us at TIG, where More ❯
milton keynes, south east england, united kingdom Hybrid/Remote Options
NHBC
plus 15% performance bonus Working location: Milton Keynes, Hybrid Employment type: Full time, Permanent Job Summary: We're looking for a Cloud Infrastructure Architect to design and guide the technology platforms that power NHBC. You'll ensure our cloud and infrastructure services are secure, scalable, and built for the future, helping NHBC achieve its transformation goals while staying compliant … Lead Architect, you'll set technical standards across infrastructure, cloud, identity, and cyber security. Working closely with Information Security, Engineering, DevOps, and Operations teams, you'll embed secure by designthinking and modern, automated infrastructure practices across the organisation. What you'll do Define and maintain NHBC's cloud, security, and infrastructure architecture and standards Design cloud … rationalisation Advise on security tooling, identity management, and threat mitigation Work with Information Security and Risk teams to meet regulatory and governance standards Contribute to cost optimised, sustainable cloud design Stay informed on emerging cloud, cyber, and infrastructure trends and recommend improvements What you'll bring Strong experience in cloud, infrastructure, and security architecture Proven success designing and governing More ❯