Digital Project Manager | Experience Design Team | HSBC Some careers grow faster than others. Some roles have greater impact than others. Make a difference. If you’re looking for a role that will help you stand out and make a difference, and fulfil your potential. Whether you want a career that could take you to the top, or simply take … you in an exciting new direction, this role offers opportunities, support and rewards that will take you further. Come and join a new Experience Design Team (EXD), focused on designing and delivering the next-generation banking experience for all our customers. We’re seeking a highly capable, enthusiastic and experienced Project Manager to be an essential part of one … deliver better experiences and improved outcomes for millions of customers across the UK, from retail banking, to savings, wealth, and insurance. You will be part of an integrated strategic design capability, made up of insight-driven Proposition, Service, Behavioural, Product and Content design, tasked with driving exceptional experiences and better outcomes for customers. You will partner and collaborate More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Pontoon
and scope. Shape initiatives using customer and market insight. Facilitate workshops and stakeholder discussions. Conduct research and document current and future state services. Contribute to building a strong service design community. What we're looking for: Strong background in service design, designthinking, and user research . Skilled in journey mapping, prototyping, and stakeholder engagement . More ❯
impressively high NRR. As we prepare to scale both our team and revenue, we’re seeking a Product Designer with proven startup experience who can shape and scale our design function while driving strategic product growth. The Role: If you are excited about ownership, high standards and building neat solutions for complex problems then you are in the right … place. As our Product Designer, you will be joining a company at a pivotal stage—where your work will directly influence the evolution of our product design processes and contribute to overall revenue growth. We’re looking for someone who has not only excelled in a scaling startup environment but has been an integral part of that journey. At … KEY ESG, you’ll blend UX research, competitive analysis, and strategic designthinking to build a robust, scalable design framework that propels our next phase of success. What You’ll Do: Lead Strategic UX Research & Testing: Conduct qualitative and quantitative research to identify user needs, pain points, and opportunities for innovation. Design and execute usability tests More ❯
impressively high NRR. As we prepare to scale both our team and revenue, we’re seeking a Product Designer with proven startup experience who can shape and scale our design function while driving strategic product growth. The Role: If you are excited about ownership, high standards and building neat solutions for complex problems then you are in the right … place. As our Product Designer, you will be joining a company at a pivotal stage—where your work will directly influence the evolution of our product design processes and contribute to overall revenue growth. We’re looking for someone who has not only excelled in a scaling startup environment but has been an integral part of that journey. At … KEY ESG, you’ll blend UX research, competitive analysis, and strategic designthinking to build a robust, scalable design framework that propels our next phase of success. What You’ll Do: Lead Strategic UX Research & Testing: Conduct qualitative and quantitative research to identify user needs, pain points, and opportunities for innovation. Design and execute usability tests More ❯
impressively high NRR. As we prepare to scale both our team and revenue, we’re seeking a Product Designer with proven startup experience who can shape and scale our design function while driving strategic product growth. The Role: If you are excited about ownership, high standards and building neat solutions for complex problems then you are in the right … place. As our Product Designer, you will be joining a company at a pivotal stage—where your work will directly influence the evolution of our product design processes and contribute to overall revenue growth. We’re looking for someone who has not only excelled in a scaling startup environment but has been an integral part of that journey. At … KEY ESG, you’ll blend UX research, competitive analysis, and strategic designthinking to build a robust, scalable design framework that propels our next phase of success. What You’ll Do: Lead Strategic UX Research & Testing: Conduct qualitative and quantitative research to identify user needs, pain points, and opportunities for innovation. Design and execute usability tests More ❯
impressively high NRR. As we prepare to scale both our team and revenue, we’re seeking a Product Designer with proven startup experience who can shape and scale our design function while driving strategic product growth. The Role: If you are excited about ownership, high standards and building neat solutions for complex problems then you are in the right … place. As our Product Designer, you will be joining a company at a pivotal stage—where your work will directly influence the evolution of our product design processes and contribute to overall revenue growth. We’re looking for someone who has not only excelled in a scaling startup environment but has been an integral part of that journey. At … KEY ESG, you’ll blend UX research, competitive analysis, and strategic designthinking to build a robust, scalable design framework that propels our next phase of success. What You’ll Do: Lead Strategic UX Research & Testing: Conduct qualitative and quantitative research to identify user needs, pain points, and opportunities for innovation. Design and execute usability tests More ❯
london (city of london), south east england, united kingdom
KEY ESG
impressively high NRR. As we prepare to scale both our team and revenue, we’re seeking a Product Designer with proven startup experience who can shape and scale our design function while driving strategic product growth. The Role: If you are excited about ownership, high standards and building neat solutions for complex problems then you are in the right … place. As our Product Designer, you will be joining a company at a pivotal stage—where your work will directly influence the evolution of our product design processes and contribute to overall revenue growth. We’re looking for someone who has not only excelled in a scaling startup environment but has been an integral part of that journey. At … KEY ESG, you’ll blend UX research, competitive analysis, and strategic designthinking to build a robust, scalable design framework that propels our next phase of success. What You’ll Do: Lead Strategic UX Research & Testing: Conduct qualitative and quantitative research to identify user needs, pain points, and opportunities for innovation. Design and execute usability tests More ❯
Leeds . You will be required to work regularly from client offices, when needed. Mastek is seeking a Lead Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range … of stakeholders. You will be able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy. Scope, deliver and lead components of … project problems, scopes, and success criteria to diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and More ❯
Leeds . You will be required to work regularly from client offices, when needed. Mastek is seeking a Lead Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range … of stakeholders. You will be able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy. Scope, deliver and lead components of … project problems, scopes, and success criteria to diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and More ❯
Mastek is seeking a Lead Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your … approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy Scope, deliver and lead components of end-to-end UCD activities in a variety of programme contexts Recommend and execute … project problems, scopes, and success criteria to diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and More ❯
warrington, cheshire, north west england, united kingdom
Mastek
Mastek is seeking a Lead Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your … approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy Scope, deliver and lead components of end-to-end UCD activities in a variety of programme contexts Recommend and execute … project problems, scopes, and success criteria to diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and More ❯
bolton, greater manchester, north west england, united kingdom
Mastek
Mastek is seeking a Lead Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your … approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy Scope, deliver and lead components of end-to-end UCD activities in a variety of programme contexts Recommend and execute … project problems, scopes, and success criteria to diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and More ❯
d love to hear from you. Key Responsibilities Uncover insights through market research and competitive analysis to shape product direction and identify opportunities for differentiation. Champion client needs using designthinking to develop innovative, user-centred solutions within your Smokeball portfolio. Define and deliver strategy, creating product roadmaps and blueprints that guide cross-functional teams and align with … with stakeholders, ensuring transparency on product progress, experimentation, and outcomes. What we are looking for: 4+ years in product management Proficient with product strategy tools and methodologies (e.g., Agile, DesignThinking, Behavioural Economics, Experimentation) Excellent communication and presentation skills Comfortable with a high-paced, evolving environment What's in it for you? 💵 Competitive Salary 🧘 Wellbeing allowance 💭 Be part … of a forward-thinking company that is transforming the legal industry. 🌴 Generous PTO 👪 Paid Parental Leave 🥡 Office Snacks 🧢 And of course...the SWAG! *Smokeball is an equal opportunity employer and is committed to providing an open, welcoming environment for everyone. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship More ❯
d love to hear from you. Key Responsibilities Uncover insights through market research and competitive analysis to shape product direction and identify opportunities for differentiation. Champion client needs using designthinking to develop innovative, user-centred solutions within your Smokeball portfolio. Define and deliver strategy, creating product roadmaps and blueprints that guide cross-functional teams and align with … with stakeholders, ensuring transparency on product progress, experimentation, and outcomes. What we are looking for: 4+ years in product management Proficient with product strategy tools and methodologies (e.g., Agile, DesignThinking, Behavioural Economics, Experimentation) Excellent communication and presentation skills Comfortable with a high-paced, evolving environment What's in it for you? 💵 Competitive Salary 🧘 Wellbeing allowance 💭 Be part … of a forward-thinking company that is transforming the legal industry. 🌴 Generous PTO 👪 Paid Parental Leave 🥡 Office Snacks 🧢 And of course...the SWAG! *Smokeball is an equal opportunity employer and is committed to providing an open, welcoming environment for everyone. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship More ❯
wed love to hear from you. Key Responsibilities Uncover insights through market research and competitive analysis to shape product direction and identify opportunities for differentiation. Champion client needs using designthinking to develop innovative, user-centred solutions within your Smokeball portfolio. Define and deliver strategy, creating product roadmaps and blueprints that guide cross-functional teams and align with … with stakeholders, ensuring transparency on product progress, experimentation, and outcomes. What we are looking for: 4+ years in product management Proficient with product strategy tools and methodologies (e.g., Agile, DesignThinking, Behavioural Economics, Experimentation) Excellent communication and presentation skills Comfortable with a high-paced, evolving environment What's in it for you? Competitive Salary Wellbeing allowance Be part … of a forward-thinking company that is transforming the legal industry. Generous PTO Paid Parental Leave Office Snacks And of course...the SWAG! *Smokeball is an equal opportunity employer and is committed to providing an open, welcoming environment for everyone. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship More ❯
d love to hear from you. Key Responsibilities Uncover insights through market research and competitive analysis to shape product direction and identify opportunities for differentiation. Champion client needs using designthinking to develop innovative, user-centred solutions within your Smokeball portfolio. Define and deliver strategy, creating product roadmaps and blueprints that guide cross-functional teams and align with … with stakeholders, ensuring transparency on product progress, experimentation, and outcomes. What we are looking for: 4+ years in product management Proficient with product strategy tools and methodologies (e.g., Agile, DesignThinking, Behavioural Economics, Experimentation) Excellent communication and presentation skills Comfortable with a high-paced, evolving environment What's in it for you? 💵 Competitive Salary 🧘 Wellbeing allowance 💭 Be part … of a forward-thinking company that is transforming the legal industry. 🌴 Generous PTO 👪 Paid Parental Leave 🥡 Office Snacks 🧢 And of course...the SWAG! *Smokeball is an equal opportunity employer and is committed to providing an open, welcoming environment for everyone. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship More ❯
d love to hear from you. Key Responsibilities Uncover insights through market research and competitive analysis to shape product direction and identify opportunities for differentiation. Champion client needs using designthinking to develop innovative, user-centred solutions within your Smokeball portfolio. Define and deliver strategy, creating product roadmaps and blueprints that guide cross-functional teams and align with … with stakeholders, ensuring transparency on product progress, experimentation, and outcomes. What we are looking for: 4+ years in product management Proficient with product strategy tools and methodologies (e.g., Agile, DesignThinking, Behavioural Economics, Experimentation) Excellent communication and presentation skills Comfortable with a high-paced, evolving environment What's in it for you? 💵 Competitive Salary 🧘 Wellbeing allowance 💭 Be part … of a forward-thinking company that is transforming the legal industry. 🌴 Generous PTO 👪 Paid Parental Leave 🥡 Office Snacks 🧢 And of course...the SWAG! *Smokeball is an equal opportunity employer and is committed to providing an open, welcoming environment for everyone. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship More ❯
london (city of london), south east england, united kingdom
Smokeball UK
d love to hear from you. Key Responsibilities Uncover insights through market research and competitive analysis to shape product direction and identify opportunities for differentiation. Champion client needs using designthinking to develop innovative, user-centred solutions within your Smokeball portfolio. Define and deliver strategy, creating product roadmaps and blueprints that guide cross-functional teams and align with … with stakeholders, ensuring transparency on product progress, experimentation, and outcomes. What we are looking for: 4+ years in product management Proficient with product strategy tools and methodologies (e.g., Agile, DesignThinking, Behavioural Economics, Experimentation) Excellent communication and presentation skills Comfortable with a high-paced, evolving environment What's in it for you? 💵 Competitive Salary 🧘 Wellbeing allowance 💭 Be part … of a forward-thinking company that is transforming the legal industry. 🌴 Generous PTO 👪 Paid Parental Leave 🥡 Office Snacks 🧢 And of course...the SWAG! *Smokeball is an equal opportunity employer and is committed to providing an open, welcoming environment for everyone. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship More ❯
Service Designer 8 months Remote Active SC security clearance required Inside IR35 - Umbrella only Conduct user research and stakeholder interviews Map service journeys and identify pain points Design service blueprints and prototypes Collaborate with cross-functional teams to implement service improvements Advocate for user-centred design across the organisation Strong facilitation and workshop skills Experience with service design tools (e.g., Miro, Smaply) Ability to translate insights into actionable design solutions Understanding of systems thinking and designthinking methodologies Excellent communication and storytelling abilities If you are interested in the role please apply More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Adria Solutions
working on a career-defining project that will shape how people experience financial support. The Role As our Senior Product Designer, youll take ownership of the end-to-end design process, from mapping flows and journeys to collaborating closely with our engineering teams, all the way through to crafting beautiful, functional UI. Youll balance a strategic UX mindset with … an exceptional eye for detail in visual design, ensuring we deliver a product thats both intuitive and impactful. Youll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are. What Youll Be Doing Lead the design … the need for human interaction. Collaborate with product, engineering, and wider stakeholders to bring concepts to life. Translate complex processes into clear, user-friendly solutions. Deliver high-quality UI design with a strong sense of craft. Contribute to design standards and champion best practices across the business. Apply strategic thinking to ensure our design vision supports More ❯
is seamless and impactful. You will be embedded in cross-functional tribes, collaborating with product managers and developers to bring our holistic customer experience vision to life. The role Design & Prototyping: Create wireframes, prototypes, and high-fidelity designs for web and mobile applications, ensuring a seamless and user-friendly experience. User Research: working with our researcher, conduct user research … usability testing to understand customer behaviour and pain points. Collaborate Across Teams: Work closely with product managers, developers, and stakeholders to translate business requirements into user-centric designs. Visual Design: Develop cohesive design systems, including typography, colour schemes, and icons, that align with GRIDSERVE's brand guidelines. Iteration & Feedback: Use data-driven insights and feedback to iterate and … improve designs continually. Accessibility & Standards: Ensure designs comply with accessibility standards (e.g., WCAG) and best practices for responsive design. You’ll bring Strong background in UX/UI design, preferably within a digital-first or product-centric environment. A robust portfolio that showcases digital-first UX projects, demonstrating designthinking and measurable impact. Experience & Expertise: Portfolio: Research More ❯
City of London, London, United Kingdom Hybrid / WFH Options
GRIDSERVE
is seamless and impactful. You will be embedded in cross-functional tribes, collaborating with product managers and developers to bring our holistic customer experience vision to life. The role Design & Prototyping: Create wireframes, prototypes, and high-fidelity designs for web and mobile applications, ensuring a seamless and user-friendly experience. User Research: working with our researcher, conduct user research … usability testing to understand customer behaviour and pain points. Collaborate Across Teams: Work closely with product managers, developers, and stakeholders to translate business requirements into user-centric designs. Visual Design: Develop cohesive design systems, including typography, colour schemes, and icons, that align with GRIDSERVE's brand guidelines. Iteration & Feedback: Use data-driven insights and feedback to iterate and … improve designs continually. Accessibility & Standards: Ensure designs comply with accessibility standards (e.g., WCAG) and best practices for responsive design. You’ll bring Strong background in UX/UI design, preferably within a digital-first or product-centric environment. A robust portfolio that showcases digital-first UX projects, demonstrating designthinking and measurable impact. Experience & Expertise: Portfolio: Research More ❯
london, south east england, united kingdom Hybrid / WFH Options
GRIDSERVE
is seamless and impactful. You will be embedded in cross-functional tribes, collaborating with product managers and developers to bring our holistic customer experience vision to life. The role Design & Prototyping: Create wireframes, prototypes, and high-fidelity designs for web and mobile applications, ensuring a seamless and user-friendly experience. User Research: working with our researcher, conduct user research … usability testing to understand customer behaviour and pain points. Collaborate Across Teams: Work closely with product managers, developers, and stakeholders to translate business requirements into user-centric designs. Visual Design: Develop cohesive design systems, including typography, colour schemes, and icons, that align with GRIDSERVE's brand guidelines. Iteration & Feedback: Use data-driven insights and feedback to iterate and … improve designs continually. Accessibility & Standards: Ensure designs comply with accessibility standards (e.g., WCAG) and best practices for responsive design. You’ll bring Strong background in UX/UI design, preferably within a digital-first or product-centric environment. A robust portfolio that showcases digital-first UX projects, demonstrating designthinking and measurable impact. Experience & Expertise: Portfolio: Research More ❯
slough, south east england, united kingdom Hybrid / WFH Options
GRIDSERVE
is seamless and impactful. You will be embedded in cross-functional tribes, collaborating with product managers and developers to bring our holistic customer experience vision to life. The role Design & Prototyping: Create wireframes, prototypes, and high-fidelity designs for web and mobile applications, ensuring a seamless and user-friendly experience. User Research: working with our researcher, conduct user research … usability testing to understand customer behaviour and pain points. Collaborate Across Teams: Work closely with product managers, developers, and stakeholders to translate business requirements into user-centric designs. Visual Design: Develop cohesive design systems, including typography, colour schemes, and icons, that align with GRIDSERVE's brand guidelines. Iteration & Feedback: Use data-driven insights and feedback to iterate and … improve designs continually. Accessibility & Standards: Ensure designs comply with accessibility standards (e.g., WCAG) and best practices for responsive design. You’ll bring Strong background in UX/UI design, preferably within a digital-first or product-centric environment. A robust portfolio that showcases digital-first UX projects, demonstrating designthinking and measurable impact. Experience & Expertise: Portfolio: Research More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
GRIDSERVE
is seamless and impactful. You will be embedded in cross-functional tribes, collaborating with product managers and developers to bring our holistic customer experience vision to life. The role Design & Prototyping: Create wireframes, prototypes, and high-fidelity designs for web and mobile applications, ensuring a seamless and user-friendly experience. User Research: working with our researcher, conduct user research … usability testing to understand customer behaviour and pain points. Collaborate Across Teams: Work closely with product managers, developers, and stakeholders to translate business requirements into user-centric designs. Visual Design: Develop cohesive design systems, including typography, colour schemes, and icons, that align with GRIDSERVE's brand guidelines. Iteration & Feedback: Use data-driven insights and feedback to iterate and … improve designs continually. Accessibility & Standards: Ensure designs comply with accessibility standards (e.g., WCAG) and best practices for responsive design. You’ll bring Strong background in UX/UI design, preferably within a digital-first or product-centric environment. A robust portfolio that showcases digital-first UX projects, demonstrating designthinking and measurable impact. Experience & Expertise: Portfolio: Research More ❯