3 of 3 Remote Incident Analyst Jobs in England

Incident & Problem Analyst** Duration: 6 Months Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Overview We are seeking a highly organised and analytical Incident and Problem Analyst … services. Coordinate with regional IT teams and global support functions to escalate and resolve high-priority and major incidents effectively. Lead or participate in incident bridges and maintain clear, timely communication with stakeholders across multiple time zones to ensure transparency and alignment. Ensure accurate incident logging, categorization ...

years' experience in a customer-focused, fast-moving IT support or service management environment Foundation understanding in IT service delivery and understanding of Major Incident and Problem Management processes. Working knowledge of ITIL practices and terminology Strong communication skills, able to explain technical issues to both IT and business … major incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning ...

Connect to your Industry As a NSE Cyber Security Incident Response Analyst you will serve on a long term assignment within NSE. You will report to the NSE Head of Cyber Incident Response, the role provides support for a range of operational security activities including cyber incident … take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In charge of the NSE Cyber Security Operations Incident Ticket queue, handling and resolving Cyber Security Incident Tickets Supports the NSE Cyber Security Senior Analyst in day-to-day activities Provides ...