2 of 2 Remote Microsoft Virtual Server Jobs in England

Youll be responsible for: Acting as a point of contact for clients, taking ownership of incidents and resolving them within SLAs. Supporting desktop and server operating systems, troubleshooting network and infrastructure issues. Monitoring proactive alerts and resolving them within contracted SLAs. Providing guidance and mentorship to 1st Line Analysts. … friendly, client-focused approach with the ability to build strong relationships. A full UK driving licence and access to a vehicle Essential Technical Skills Microsoft Servers, Active Directory, DNS, DHCP, Exchange, and Group Policy. Network administration switching, routers, and firewalls (Draytek, Sonicwall, Cisco). Cloud technologies Microsoft 365, Azure infrastructure, and virtual server environments. Backup solutions and data restoration (Veeam). Remote support tools (e.g., TeamViewer). Desirable Technical Skills Experience with Microsoft Exchange, SharePoint, Intune, Defender. Microsoft 365 migration & deployment experience. Knowledge of Hyper-V and VMware. Unified Communications Microsoft More ❯

a time. Responsibilities: Provide 1st and 2nd line support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and customer onboarding) Work with 2nd line team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete … IT Support experience Experience providing support for telecoms-related issues, including VoIP, SIP, and hosted telephony platforms Excellent written and spoken communication skills Windows Server 2012 - 2022 (ADDS, DNS, DHCP, VPN) Microsoft 365 (Exchange, Entra ID, Intune and SharePoint) Virtual Server technologies (VMware, Hyper-V) Networking … hardware installation, Wi-Fi deployment, VLAN isolation and cable termination) Server and Workstation Hardware Backup Solutions and Disaster Recovery Daily use of Service Desk technologies such as (HaloPSA, NinjaOne, M365 Partner Portal and ScreenConnect) Understanding of Cyber best practices, and experience in supporting and deploying technologies such as Firewalls More ❯