Swindon, England, United Kingdom Hybrid / WFH Options
GRIDSERVE
About us GRIDSERVE is accelerating the energy transition by delivering sustainable energy solutions. Overview As a Tier 2 NetworkAnalyst, you will act as a key conduit between Customer Service, Planning, and Engineering teams, ensuring that insights from EV network performance data are translated into meaningful actions. You will autonomously monitor, analyse, and interpret network data … that supports our strategic objectives. The role Serve as the primary analytical link between Customer Service, Planning, and Engineering teams, translating operational issues into actionable insights. Continuously monitor EV network performance, identifying degradation, outages, or anomalies before they impact customers. Conduct root cause analysis on recurring or high-impact issues, escalating to Tier 3 Engineering with detailed evidence and … recommendations. Develop and maintain dashboards and reports that provide visibility into network health, asset utilisation, and service performance. Collaborate with Planning to inform asset lifecycle decisions, including upgrades, replacements, and capacity planning. Support incident response by providing rapid data analysis and historical context to aid resolution. Maintain and enhance asset and network data quality, ensuring accuracy in registers More ❯
salisbury, south west england, united kingdom Hybrid / WFH Options
GRIDSERVE
About us GRIDSERVE is accelerating the energy transition by delivering sustainable energy solutions. Overview As a Tier 2 NetworkAnalyst, you will act as a key conduit between Customer Service, Planning, and Engineering teams, ensuring that insights from EV network performance data are translated into meaningful actions. You will autonomously monitor, analyse, and interpret network data … that supports our strategic objectives. The role Serve as the primary analytical link between Customer Service, Planning, and Engineering teams, translating operational issues into actionable insights. Continuously monitor EV network performance, identifying degradation, outages, or anomalies before they impact customers. Conduct root cause analysis on recurring or high-impact issues, escalating to Tier 3 Engineering with detailed evidence and … recommendations. Develop and maintain dashboards and reports that provide visibility into network health, asset utilisation, and service performance. Collaborate with Planning to inform asset lifecycle decisions, including upgrades, replacements, and capacity planning. Support incident response by providing rapid data analysis and historical context to aid resolution. Maintain and enhance asset and network data quality, ensuring accuracy in registers More ❯
Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally, including system design and programming, network planning, budget planning, database management, and computer operations. The Telecommunications & Network Administration focus lies within our Technology Infrastructure area, and specialises in coordinating data, voice, and/or … network communications with business units and systems management, as well as vendors and/or consultants. About The Role We are looking for a Network Support Analyst to join our UK-based team in London. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. Ideal candidates should possess … the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud environments. Configure and deploy both physical and virtual network devices and services. Perform network maintenance and system upgrades More ❯
