IT Infrastructure & Support Manager
- Hiring Organisation
- THAMES 360
- Location
- Banbury, Oxfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £50,000 - £65,000 per annum
critical IT infrastructure. Reporting to the Head of IT Infrastructure, you'll manage our IT Support Engineers, oversee VMware and Kubernetes environments, maintain Progress OpenEdge databases, and ensure seamless operations across the organisation. This is a key leadership role where you'll shape infrastructure strategy, deliver impactful projects … servers, networks, cloud platforms, storage, and virtualised environments (VMware + Kubernetes orchestration). Own core business systems, including monitoring, support, and maintenance of Progress OpenEdge databases. Manage day-to-day IT Service Desk operations — ensuring prompt issue resolution, high customer satisfaction, SLA/KPI adherence, and performance tracking. Lead ...