Remote Products Support Specialist Jobs in England

6 of 6 Remote Products Support Specialist Jobs in England

IT & Product Technical Support Specialist

Hemel Hempstead, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
impact on the UK & IE business. Founded in 1988, with our headquarters in Taipei, Taiwan. Today, Transcend has become a leading global brand of digital storage, Industrial and Embedded products with offices worldwide. Not only do we design, develop, and manufacture all of our products, but we also market and sell them. At Transcend, we uphold the highest … customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. … Product presentation skills Customer visits (Online + F2F meetings) Strong analytical skills and troubleshooting abilities Excellent customer service and communication skills Experience in working with storage, multimedia, or embedded products (Ideal not essential) Knowledge of hardware and software troubleshooting Ability to work independently and collaboratively in a team setting Degree in Computer Science, Information Technology, or related field (Ideal More ❯
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IT & Product Technical Support Specialist

Hemel Hempstead, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT & Product Technical Support Specialist, hemel hempstead col-narrow-left Client: Transcend Information, Inc. Location: hemel hempstead, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Company Description At Transcend, we … impact on the UK & IE business. Founded in 1988, with our headquarters in Taipei, Taiwan. Today, Transcend has become a leading global brand of digital storage, Industrial and Embedded products with offices worldwide. Not only do we design, develop, and manufacture all of our products, but we also market and sell them. At Transcend, we uphold the highest … CAR + FAR Analysis support Strong analytical skills and troubleshooting abilities Excellent customer service and communication skills Experience in working with storage, multimedia, or embedded products (Ideal not essential) Knowledge of hardware and software troubleshooting Ability to work independently and collaboratively in a team setting Degree in Computer Science, Information Technology, or related field (Ideal More ❯
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IT & Product Technical Support Specialist

Watford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT & Product Technical Support Specialist, watford, hertfordshire col-narrow-left Client: Transcend Information, Inc. Location: watford, hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Company Description At Transcend, we … impact on the UK & IE business. Founded in 1988, with our headquarters in Taipei, Taiwan. Today, Transcend has become a leading global brand of digital storage, Industrial and Embedded products with offices worldwide. Not only do we design, develop, and manufacture all of our products, but we also market and sell them. At Transcend, we uphold the highest … CAR + FAR Analysis support Strong analytical skills and troubleshooting abilities Excellent customer service and communication skills Experience in working with storage, multimedia, or embedded products (Ideal not essential) Knowledge of hardware and software troubleshooting Ability to work independently and collaboratively in a team setting Degree in Computer Science, Information Technology, or related field (Ideal More ❯
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Product Support Specialist Customer Experience Onetrace HQ

London, United Kingdom
Hybrid / WFH Options
Onetrace
Job Title: Product Support Specialist Salary: Up to £32,000 per year Department: Customer Experience Basis: Full-time, permanent Location: Canary Wharf, London - WeWork Reporting to: Customer Experience Lead About Onetrace Our relentless focus on user experience has been the cornerstone of our growth, helping us become the market leading software for fire protection subcontractors across … manager to other Commercial Teams and the Head of Commercial & Strategy Work with the wider team to continuously improve and contribute to the development and innovation of our product support processes. What We're Looking For Essential Previous experience in a customer support role in a SaaS environment Proficiency in Google Workspace Experience using help desk … software and remote support tools such as Intercom, HubSpot, Freshworks (Freshdesk) etc. Deep understanding of the SaaS product being supported, including features, functionalities, and common user challenges Understanding of SaaS platforms, including basic troubleshooting of software issues Able to manage customer contact from query to resolution (involving cross-functional teams where necessary Ability to relay technical information in More ❯
Employment Type: Permanent
Salary: GBP Annual
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Product Software Support Specialist

Bar Hill, England, United Kingdom
Hybrid / WFH Options
Domino Sweden
Join to apply for the Product Software Support Specialist role at Domino Sweden 19 hours ago Be among the first 25 applicants Join to apply for the Product Software Support Specialist role at Domino Sweden Get AI-powered advice on this job and more exclusive features. About The Role We’re looking … for a About The Role We’re looking for a Product Software Support Specialist to provide technical support to our global channel and distributors. In this role, you’ll manage and resolve support tickets, troubleshoot issues with our cloud-based and automation software, and provide 2nd-line support for integration … support tickets via FreshDesk. Administer FreshDesk – adding users and technical documentation. Troubleshoot issues related to networking, SQL scripting and TCP IP communications. Resolving technical issues with our products reported by Channel, Distributor Engineers and Help Desks. Monitor cloud platform performance and feedback improvement opportunities. About You We’re looking for a hands-on technician or engineer who More ❯
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Product Support Specialist

London, England, United Kingdom
Hybrid / WFH Options
Clay
Join to apply for the Product Support Specialist role at Clay Join to apply for the Product Support Specialist role at Clay About Clay Clay is a creative tool for growth. Our mission is to help businesses grow — without huge investments in tooling or manual labor. We’re already helping over … from investors like Sequoia and Meritech) Read more about why people love working at Clay here and explore our wall of love to learn more about the product. Product Support Specialist @ Clay Our customers, ranging from enterprises to startups and SMBs, are among the most innovative operators out there! As a founding support specialist … type Full-time Job function Job function Other Industries Software Development Referrals increase your chances of interviewing at Clay by 2x Sign in to set job alerts for “Product Support Specialist” roles. City Of London, England, United Kingdom £28,000.00-£33,000.00 21 hours ago London, England, United Kingdom 1 week ago Greater London, England, United More ❯
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Products Support Specialist
England
25th Percentile
£41,250
Median
£45,000
75th Percentile
£47,500