Trowbridge, England, United Kingdom Hybrid / WFH Options
NexGen Associates
to 5 years in account management, customer success or service delivery roles ideally in IT services Experience in ITIL or ITSM environments and tools such as Halo, ServiceNow, Remedy or Jira Service Management Proven record of improving customer satisfaction and service performance Desirable experience working with UK Government Security Classifications Additional Requirements: Willing and able to travel to customer More ❯
Trowbridge, cardiff, united kingdom Hybrid / WFH Options
NexGen Associates
to 5 years in account management, customer success or service delivery roles ideally in IT services Experience in ITIL or ITSM environments and tools such as Halo, ServiceNow, Remedy or Jira Service Management Proven record of improving customer satisfaction and service performance Desirable experience working with UK Government Security Classifications Additional Requirements: Willing and able to travel to customer More ❯
a newly created role in a greenfield department. A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMCRemedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work from home More ❯
london, south east england, united kingdom Hybrid / WFH Options
Hunter Bond
a newly created role in a greenfield department. A brilliant opportunity The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMCRemedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work from home More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and Service Transition management. Experience with ITSM tools such as ServiceNow or BMCRemedy . Strong communication and stakeholder management abilities. Certified in ITIL Foundation v4 (advanced certifications preferred). Additional qualifications in project management or service governance frameworks desirable. Why Join Global More ❯
and citizen services. They're looking for an experienced Remedy Developer to join a secure transformation project. This is a niche opportunity for a specialist with strong BMCRemedy experience to help design, build and enhance enterprise-level ITSM platforms in a highly secure environment. The Role You'll design, develop, and maintain applications within the BMCRemedy … with automation engineers and technical leads to integrate Remedy with wider enterprise platforms and continuously improve system performance and user experience. Key Responsibilities Design, develop, and customise BMCRemedy applications, workflows, forms, and integrations. Configure and maintain ITSM modules, troubleshooting issues and optimising performance. Collaborate with internal teams to align Remedy functionality with business processes. Develop documentation … including technical specifications and user guides. Support system upgrades, enhancements, and integration workstreams. Skills and Experience Strong background in BMCRemedy ITSM development and configuration. Understanding of ITIL framework and service management best practices. Experience in workflow design , scripting, and system integrations. Knowledge of JavaScript or related programming skills. Experience with cloud-based Remedy deployments desirable. Problem-solving More ❯
bristol, south west england, united kingdom Hybrid / WFH Options
Anson McCade
and citizen services. They’re looking for an experienced Remedy Developer to join a secure transformation project. This is a niche opportunity for a specialist with strong BMCRemedy experience to help design, build and enhance enterprise-level ITSM platforms in a highly secure environment. The Role You’ll design, develop, and maintain applications within the BMCRemedy … with automation engineers and technical leads to integrate Remedy with wider enterprise platforms and continuously improve system performance and user experience. Key Responsibilities Design, develop, and customise BMCRemedy applications, workflows, forms, and integrations. Configure and maintain ITSM modules, troubleshooting issues and optimising performance. Collaborate with internal teams to align Remedy functionality with business processes. Develop documentation … including technical specifications and user guides. Support system upgrades, enhancements, and integration workstreams. Skills and Experience Strong background in BMCRemedy ITSM development and configuration. Understanding of ITIL framework and service management best practices. Experience in workflow design , scripting, and system integrations. Knowledge of JavaScript or related programming skills. Experience with cloud-based Remedy deployments desirable. Problem-solving More ❯
bath, south west england, united kingdom Hybrid / WFH Options
Anson McCade
and citizen services. They’re looking for an experienced Remedy Developer to join a secure transformation project. This is a niche opportunity for a specialist with strong BMCRemedy experience to help design, build and enhance enterprise-level ITSM platforms in a highly secure environment. The Role You’ll design, develop, and maintain applications within the BMCRemedy … with automation engineers and technical leads to integrate Remedy with wider enterprise platforms and continuously improve system performance and user experience. Key Responsibilities Design, develop, and customise BMCRemedy applications, workflows, forms, and integrations. Configure and maintain ITSM modules, troubleshooting issues and optimising performance. Collaborate with internal teams to align Remedy functionality with business processes. Develop documentation … including technical specifications and user guides. Support system upgrades, enhancements, and integration workstreams. Skills and Experience Strong background in BMCRemedy ITSM development and configuration. Understanding of ITIL framework and service management best practices. Experience in workflow design , scripting, and system integrations. Knowledge of JavaScript or related programming skills. Experience with cloud-based Remedy deployments desirable. Problem-solving More ❯
bradley stoke, south west england, united kingdom Hybrid / WFH Options
Anson McCade
and citizen services. They’re looking for an experienced Remedy Developer to join a secure transformation project. This is a niche opportunity for a specialist with strong BMCRemedy experience to help design, build and enhance enterprise-level ITSM platforms in a highly secure environment. The Role You’ll design, develop, and maintain applications within the BMCRemedy … with automation engineers and technical leads to integrate Remedy with wider enterprise platforms and continuously improve system performance and user experience. Key Responsibilities Design, develop, and customise BMCRemedy applications, workflows, forms, and integrations. Configure and maintain ITSM modules, troubleshooting issues and optimising performance. Collaborate with internal teams to align Remedy functionality with business processes. Develop documentation … including technical specifications and user guides. Support system upgrades, enhancements, and integration workstreams. Skills and Experience Strong background in BMCRemedy ITSM development and configuration. Understanding of ITIL framework and service management best practices. Experience in workflow design , scripting, and system integrations. Knowledge of JavaScript or related programming skills. Experience with cloud-based Remedy deployments desirable. Problem-solving More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Run-Time Group Ltd
technical incidents as quickly as possible Identify and investigate repeat issues and faults, initiate and monitor actions to investigate patterns and trends, consulting specialists where required; determine the appropriate remedy and preventative measures; assist with their implementation Develop and document change requests to improve control/reduce risk to security performance and availability. Analyse and assess impact of change More ❯
Telford, Shropshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
up to date Problem management Level: working You can: * initiate and monitor actions to investigate patterns and trends to resolve problems * effectively consult specialists where required * determine the appropriate remedy and assist with its implementation * determine preventative measures Strategic thinking Level: awareness You can: * explain the strategic context of your work and why it is important * support strategic planning More ❯
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Carbon60
Troubleshoot IM/IX infrastructure Provide SharePoint IX support for the afloat IM lifecycle Act as a focal point for IM and SharePoint related issues for the afloat domain (Remedy process). Support the migration process for platforms moving between fixed and afloat domain in accordance with the migration strategy. Remove data from decommissioning vessels and archive to NHB … projects. Provide IM SME input and feedback on direction to NETOPS DIR Test content of revised Book of Reference BRd7747 before reissue. Attend monthly interop working groups. Respond to Remedy tickets and investigate IM interop issues. Test changes to software/system versions for impact on IM interop. Provision of new FLC sites for L2/L1 areas (Hub More ❯