with Project and Financial Management Software such as Microsoft Project, JIRA, Salesforce, PeopleSoft, Trello Understanding of Service Management best practice - ITIL Operational use of ITSM Products such as ServiceNow, Remedy, Confluence, FreshWorks Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Forsyth Barnes
in a leadership capacity. ITIL v4 Expert certification or equivalent strongly preferred. Demonstrable success leading ITSM transformation and automation initiatives. Strong experience with enterprise ITSM platforms (e.g., ServiceNow, BMCRemedy). Excellent leadership, stakeholder engagement, and vendor management skills. Background working in complex, multinational businesses-retail sector experience is advantageous. Bachelor's or Master's in IT, Computer Science More ❯
documents decisions promptly. * Documentation & tooling o Expertise with Visio or draw.io for architecture diagrams; PowerPoint for executive decks; Word/Confluence for LLDs. o Familiarity with change tools (ServiceNow, Remedy) and SharePoint governance. * Qualifications (any two preferred) o CCNP/CCIE Enterprise or Security, JNCIP/JNCIE, F5 CTS, Check Point CCSE, Zscaler ZCCA IA/ZCCA IAE, TOGAF More ❯
VBTS to align on scope and milestones. Manage programme funding, governance, and benefit realisation through structured board approvals. Coordinate technical integrations and ensure seamless migration from legacy platforms (e.g., Remedy). Lead a cross-functional team covering Product, IT, Data, Migrations, Readiness, Comms, and Training. Key Requirements Proven experience delivering large-scale ITSM transformation programmes in enterprise environments. Strong More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hays
VBTS to align on scope and milestones. Manage programme funding, governance, and benefit realisation through structured board approvals. Coordinate technical integrations and ensure seamless migration from legacy platforms (e.g., Remedy). Lead a cross-functional team covering Product, IT, Data, Migrations, Readiness, Comms, and Training. Key Requirements Proven experience delivering large-scale ITSM transformation programmes in enterprise environments. Strong More ❯
Southwick, Hampshire, United Kingdom Hybrid / WFH Options
Carbon 60
Troubleshoot IM/IX infrastructure Provide SharePoint IX support for the afloat IM lifecycle Act as a focal point for IM and SharePoint related issues for the afloat domain (Remedy process). Support the migration process for platforms moving between fixed and afloat domain in accordance with the migration strategy. Remove data from decommissioning vessels and archive to NHB … projects. Provide IM SME input and feedback on direction to NETOPS DIR Test content of revised Book of Reference BRd7747 before reissue. Attend monthly interop working groups. Respond to Remedy tickets and investigate IM interop issues. Test changes to software/system versions for impact on IM interop. Provision of new FLC sites for L2/L1 areas (Hub More ❯
Portsmouth, Hampshire, Southwick, United Kingdom Hybrid / WFH Options
Carbon 60
Troubleshoot IM/IX infrastructure · Provide SharePoint IX support for the afloat IM lifecycle · Act as a focal point for IM and SharePoint related issues for the afloat domain (Remedy process). · Support the migration process for platforms moving between fixed and afloat domain in accordance with the migration strategy. · Remove data from decommissioning vessels and archive to NHB … projects. · Provide IM SME input and feedback on direction to NETOPS DIR · Test content of revised Book of Reference BRd7747 before reissue. · Attend monthly interop working groups. · Respond to Remedy tickets and investigate IM interop issues. · Test changes to software/system versions for impact on IM interop. · Provision of new FLC sites for L2/L1 areas (Hub More ❯
Camberley, Surrey, United Kingdom Hybrid / WFH Options
North SP Group Limited
Overview North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in three specialist sectors: public services, enterprise & data More ❯
Abingdon, Oxfordshire, United Kingdom Hybrid / WFH Options
Digital Preservation Coalition
Review requirements, specifications and technical design documents to provide timely and meaningful feedback. • Design, develop and execute automation scripts. • Record and document thoroughly all test plan results, investigate and remedy failures • Stay up-to-date with new testing tools and test strategies. Our offices are in Abingdon but this role could be either office based or worked remotely in More ❯
