1 to 25 of 71 Remote Root Cause Analysis Jobs in England

stakeholders to ensure that we can deliver meaningful resolutions for our internal and external customers. You'll be a customer champion and advocate and will use insight, data and root cause analysis to drive through the best possible outcomes for our customers. This role is critical in making a difference to our customers by genuinely ensuring that … Senior Leadership team specifically within Service Support to constantly review the customer online and offline journeys to identify improvement opportunities. Driving customer experience benefits and improvement through focused, proactive root cause analysis and insights. Supporting on the production, completion and delivery of accurate and timely insights, MI and KPI packs, as well as complaints/escalations root cause information as required. Skills & experience A strong communicator at all levels of the business. Attention to detail and able to interpret information, make sound decisions and take ownership of issues through to resolution. Effective stakeholder management, both internal and external. A results-driven individual who is commercially astute. Strong presentation skills and the ability to present information More ❯

stakeholders to ensure that we can deliver meaningful resolutions for our internal and external customers. You'll be a customer champion and advocate and will use insight, data and root cause analysis to drive through the best possible outcomes for our customers. This role is critical in making a difference to our customers by genuinely ensuring that … Senior Leadership team specifically within Service Support to constantly review the customer online and offline journeys to identify improvement opportunities. Driving customer experience benefits and improvement through focused, proactive root cause analysis and insights. Supporting on the production, completion and delivery of accurate and timely insights, MI and KPI packs, as well as complaints/escalations root cause information as required. Skills & experience A strong communicator at all levels of the business. Attention to detail and able to interpret information, make sound decisions and take ownership of issues through to resolution. Effective stakeholder management, both internal and external. A results-driven individual who is commercially astute. Strong presentation skills and the ability to present information More ❯

and maintaining online ordering and automation platforms that we have built for our clients. The role will also involve performing testing the configuration of our products, major incident management, root cause analysis, developing checklists for typical problems and recommending procedures and controls for problem prevention. This position will support multiple bespoke applications developed in-house by LineTen … troubleshoot problems. Develop support plan to prioritise and resolve multiple issues Maintain daily logs of operational issues and maintenance activities. Document and keep Standard Operating Procedures (SOPs) updated. Perform Root Cause Analysis at the end of major or recurring incidents which can then be used for Problem Management Analysis of Incidents and Change Requests (BAU and More ❯

trends and making recommendations. Someone who is resilient and experienced in high pressure environments and a confident individual with great communication skills. Your New Role Subject matter expertise Data analysis, data maintenance, data representation Ability to create business reports Ability to identify gaps in the new processes and define new ones as required Create PowerPoint presentations to illustrate processes … Business readiness Data cleansing and readiness of existing systems Problem solving and root cause analysis through data Process creation, testing and implementation utilising automation Creating training materials Planning and delivery of training to business users Project management Ensures deadlines are complied with in area of responsibility Provides updates to Deployment Lead Reporting of risks, issues and business … Coding experience and analytical work in SQL and Python. Strong Excel skills. Strong commercial acumen. Problem solving skills for identifying supply chain issues and creating automated solutions. Evidence of root cause analysis, process improvement and driving decisions. Strong communication and organisational skills. Project Management skills. Ability to proactively work towards challenging deadlines through multitasking and resilience. Experience More ❯

new AWS services or DevOps tools to continuously enhance infrastructure capabilities. Produce and maintain platform documentation and runbooks, ensuring knowledge is shared and accessible. Contribute to incident response and root cause analysis for infrastructure-related issues. Track and report platform metrics, including performance, cost efficiency, and security posture. Required Skills & Qualifications: Proven hands-on experience managing AWS … of cloud security best practices. Experience with monitoring, logging, and alerting tools. Proficiency in scripting or automation languages (Python, Bash, or PowerShell). Track record of incident response and root cause analysis in cloud environments. If you are interested in this position please apply online or for more information contact me on More ❯

new AWS services or DevOps tools to continuously enhance infrastructure capabilities. Produce and maintain platform documentation and runbooks, ensuring knowledge is shared and accessible. Contribute to incident response and root cause analysis for infrastructure-related issues. Track and report platform metrics, including performance, cost efficiency, and security posture. Required Skills & Qualifications: Proven hands-on experience managing AWS … of cloud security best practices. Experience with monitoring, logging, and alerting tools. Proficiency in scripting or automation languages (Python, Bash, or PowerShell). Track record of incident response and root cause analysis in cloud environments. If you are interested in this position please apply online or for more information contact me on More ❯

Ensure that all Test defects are captured and reported to the key stakeholders and proved an End to End resolution plan for such items Steer vendors during troubleshooting and root cause analysis activities Present Test progress reports to senior stakeholders in the customers organisation Create a final Test exit report and system deployment method of procedure documents … experience of multi vendor RAN network virtualizing solutions such as Open RAN is a plus Proven Operational hands-on troubleshooting in multivendor environments Exceptional technical problem identification ability and Root Cause Analysis coordination Excellent Defect handling across multiple vendor domain's. Excellent level of technical presentation, communication and planning skills. Ability to prepare & deliver complex technical concepts More ❯

engineering, product, and third-party vendors. Deliver timely and accurate incident communications to internal stakeholders, including senior leadership. Maintain high standards of documentation, including shift handovers, incident logs, and root cause reports. Support change and release activities, ensuring risk is assessed and rollback plans are in place. Champion operational excellence by identifying process gaps and contributing to service … communication skills, with the ability to remain calm and decisive under pressure. Experience leading technical teams in a shift-based environment. A proactive mindset with a focus on resilience, root cause analysis, and continuous improvement. Ability to interpret technical issues and translate them into clear business impact statements. What We Offer A collaborative, hybrid working environment with More ❯

gas compressors, Generators, Gearboxes, Pumps and Motors, Their products offer superior performance and availability along with environmental benefits. Position Summary Selected candidate will participate and execute 1) Design and analysis of our systems, 2) Create the technical content for sales proposals, 3) Support the commissioning of new and existing systems. The candidate will interact with customers, serving as a … support and troubleshooting of systems, and continuous design improvements of products. Essential Job Functions Include Complete rotordynamic and control system analyses. Support mechanical and electromagnetic design process, including stress analysis, heat transfer analysis and electro-magnetic analysis. Use knowledge of Solidworks and SW Simulator to perform FEA analyses and support checking of drawings. Provide interface between rotordynamic and … or rotating equipment would also be preferred. Candidate will have working knowledge of XCEL, Solidworks, and FEA software. The candidate should have an academic background in mechanical design, stress analysis, heat transfer analysis, dynamics, electromagnetics, electronics, instrumentation, signal processing, materials, and control systems. The candidate should have experience with reviewing detail mechanical drawings and specifying dimensioning and tolerancing More ❯

across GCP, ensuring resilience, cost-efficiency, and data security. • Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. • Support live systems, perform root cause analysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience: The ideal candidate for this role will have the below experience and qualifications: • Bachelor More ❯

across GCP, ensuring resilience, cost-efficiency, and data security. • Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. • Support live systems, perform root cause analysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience: The ideal candidate for this role will have the below experience and qualifications: • Bachelor More ❯

the Team Lead, other engineers, and the wider Cloud Services Group to ensure consistent service delivery and technical excellence. You ll take ownership of complex incidents and requests, drive root cause analysis, and help improve the quality and reliability of managed services. The role supports the Team Lead by taking ownership of escalations, service improvement initiatives, and More ❯

the Team Lead, other engineers, and the wider Cloud Services Group to ensure consistent service delivery and technical excellence. You’ll take ownership of complex incidents and requests, drive root cause analysis, and help improve the quality and reliability of managed services. The role supports the Team Lead by taking ownership of escalations, service improvement initiatives, and More ❯

Problem Management - Highly skilled in ITIL incident management processes with emphasis on major incident coordination affecting users or business-critical systems. Experience coordinating cross-functional teams during outages, conducting root cause analysis, and implementing preventative measures with detailed post-incident reporting. Network & Connectivity Excellence - Advanced understanding of TCP/IP, DNS, DHCP, VPN technologies, SD-WAN, wireless More ❯

Data Analyst Location: Hybrid (London - likely 1-2 days onsite per week) Duration: 6 months IR35 Status: SDS to be determined Key Responsibilities Investigate and resolve data issues through root cause analysis and problem-solving Manage and close issues independently or collaboratively with team members Perform data modelling, mapping, and standardisation to maintain consistency Proactively profile data … to ensure adherence to standards and retention rules Coordinate activities with offshore resources and mentor junior team members Hands-on use of data interrogation and analysis tools Skills & Experience Strong data analysis and interrogation skills Experience in issue management and problem resolution Proficiency in data modelling, profiling, and mapping Excellent documentation and stakeholder management abilities Financial Services experience More ❯

Data Analyst Location: Hybrid (London - likely 1-2 days onsite per week) Duration: 6 months IR35 Status: SDS to be determined Key Responsibilities Investigate and resolve data issues through root cause analysis and problem-solving Manage and close issues independently or collaboratively with team members Perform data modelling, mapping, and standardisation to maintain consistency Proactively profile data … to ensure adherence to standards and retention rules Coordinate activities with offshore resources and mentor junior team members Hands-on use of data interrogation and analysis tools Skills & Experience Strong data analysis and interrogation skills Experience in issue management and problem resolution Proficiency in data modelling, profiling, and mapping Excellent documentation and stakeholder management abilities Financial Services experience More ❯

stakeholders in relation to cyber security issues/incidents providing clear descriptions and actions. Support the Cyber Security Operations Lead for security and privacy incidents, triaging events and performing root cause analysis to understand how incidents arise. Acting as the key contact and escalation point for the SOC and Thames Water Digital teams. Supporting out-of-hours More ❯

across infrastructure, cloud services, endpoints, and networks, in alignment with best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Lead and coordinate incident response efforts, including root cause analysis, threat containment and post-incident reporting for clients. Collaborate with the Project and Service Desk teams to embed security into deployments, migrations, upgrades, and automation … mentorship and cybersecurity guidance to junior engineers and Service Desk staff, fostering a culture of security awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised … GDPR requirements. Skilled in vulnerability management, threat detection, incident response, and remediation planning, including experience with ransomware and phishing mitigation. Ability to analyse complex technical and security issues, identify root causes and implement long-term mitigations. Strong communication skills with the ability to present technical and security findings to non-technical stakeholders and clients. Experience creating and maintaining security More ❯

to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but More ❯

related tools. Driving backup, disaster recovery and high-availability strategies across critical workloads. Provide authoritative technical guidance to Service Operations, Cyber Security and wider Technology stakeholders. Leading incident investigations, root-cause analysis, and proactive remediation. Liaising with third-party partners and vendors to ensure reliable and secure service delivery. Who are we looking for? Self-motivated, confident More ❯

reviews; contribute to documentation and user manuals Support deployments, environment configuration, and deployment activities. Work cross-functionally with project managers, systems engineers, and end users to refine requirements Drive root-cause analysis, retrospectives, and improvements that enhance Safety, Quality, Delivery, and Cost Strong problem-solving, systems thinking, and debugging skills Clear, concise communication and documentation Collaboration and … server) and schema design Experience using Visual Studios Understanding of the Software Development Lifecycle Proficient in Windows 10 application development Desirable Qualifications/Requirements Strong knowledge of Object-Oriented Analysis and Design, Software Design Patterns and coding principles Bachelor's degree in computer science or "STEM" Majors (Science, Technology, Engineering and Math) with advanced experience Real-time or near More ❯

Hands-on experience with AWS or another major cloud platform Knowledge of Kubernetes, Terraform, and Infrastructure as Code Strong networking fundamentals and distributed systems knowledge Proven incident response and root cause analysis experience Excellent collaboration and communication skills TO BE CONSIDERED: Please either apply through this advert or emailing me directly via . For further information please More ❯

Hands-on experience with AWS or another major cloud platform Knowledge of Kubernetes, Terraform, and Infrastructure as Code Strong networking fundamentals and distributed systems knowledge Proven incident response and root cause analysis experience Excellent collaboration and communication skills TO BE CONSIDERED: Please either apply through this advert or emailing me directly via (url removed). For further More ❯

Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration, integration). Skilled in incident management using ITSM tools (e.g., ServiceNow), including root cause analysis and long-term fixes. Experienced in CDL Classic, CDL Strata, or OpenGI platforms (or similar). Comfortable building relationships with third parties such as insurers More ❯

Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration, integration). Skilled in incident management using ITSM tools (e.g., ServiceNow), including root cause analysis and long-term fixes. Experienced in CDL Classic, CDL Strata, or OpenGI platforms (or similar). Comfortable building relationships with third parties such as insurers More ❯