nottingham, midlands, united kingdom Hybrid / WFH Options
Capital One UK
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire RootCause and Internal Insights Lead About the role We're looking for an experienced RootCause Analyst to join our UK Risk Office In this role, you will be responsible for identifying, analysing and addressing the underlying … across the business to suggest long term solutions and investment decisions Create proposals that allow informed choices of both cost and benefit grounded in analysis insight gathering and rootcauseanalysis Investigate high-severity risk events and regulatory issues to identify true root causes not … fixes Partner with business leaders to help them interpret findings and build effective remediation plans - including investment proposals Track and report the impact of rootcause insights showing how your work reduces repeat issues and improves control design Help define what great looks like for RCA at Capital More ❯
Southampton, England, United Kingdom Hybrid / WFH Options
TalentHawk
and monitor/respond to security incidents using tools such as Azure Sentinel and other security technologies (XDR, NDR, IDS/IPS, SIEM). RootCauseAnalysis and Compliance : Perform rootcauseanalysis for security incidents, implement corrective actions, and ensure compliance with industry … Lake, Azure IoT Hub, and API tooling. Skills and Attributes Strong understanding of cloud security principles and best practices. Excellent problem-solving, analytical, and rootcauseanalysis skills. Effective communication and teamwork abilities. Benefits Competitive salary with eligibility for company bonus scheme (annual and quarterly payments). More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
Technical Support Engineer/IT Service Desk Analyst who has solid experience with rootcauseanalysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in … JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Service Desk Analyst who has solid experience with rootcauseanalysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. … Share information with Sales Guide junior team members Recommend process improvements Follow security policies Assist in testing patches and updates CANDIDATE REQUIREMENTS Essential Experience Rootcauseanalysis Data centre architecture Network and application management protocols Network administration and troubleshooting Windows Server OS knowledge Experience with SQL, IIS More ❯
while minimising business impact. Ensure timely and clear communications to stakeholders, including senior leadership, throughout the incident lifecycle. Conduct post-incident reviews (PIRs), identifying root causes and ensuring follow-up actions are tracked and implemented. Work closely with Risk, Governance, and Compliance teams to align incident and problem management … process, driving a culture of proactive issue resolution. Identify trends, recurring issues, and systemic problems, implementing corrective actions. Work with technical teams to conduct rootcauseanalysis (RCA) and ensure long-term fixes are implemented. Maintain a problem register, tracking known errors and ensuring effective resolution. Develop … and maintain Problem Management reports, tracking trends, root causes, and recurring issues. Use data-driven reporting to highlight areas for improvement, measure the impact of problem resolution efforts, and support risk mitigation. Provide regular insights and analysis on major incidents, problems, and known errors to senior management and More ❯
within the Pricing Function and across other Allianz Commercial functions. Some of your specific responsibilities could include: Drive best practices for data quality and rootcauseanalysis across the team, and coach and mentor junior team members. Act as a bridge between data teams and other stakeholders … of results-driven collaboration, support and respect. What You'll Bring to the Role Approx. 8 years' experience using SQL or Python for data analysis, with about 3 years' experience in P&C insurance. A degree at BSc or MSc level in a Numerical field, preferably with a strong … in analysing, debugging and solving highly complex problems. Experience in coaching and mentoring team members of varying functions and levels in data quality and rootcauseanalysis techniques. Experience using Power BI, Tableau, or similar tools for data visualisation and anomaly detection. Knowledge of P&C insurance More ❯
events within IG. The team's goals are to ensure that security incidents adversely affecting the business are quickly diagnosed, workarounds are determined, proper rootcauseanalysis is performed, and actions are taken to prevent the issue from reoccurring. The Security Operations function is vital to the … and accurate logs are made of all actions during incident response. Support and mentor colleagues with best-practice incident management techniques and behaviours. Perform rootcauseanalysis, recommend process improvements, and write final post-incident reports. Project Delivery Take part in the team's project delivery initiative More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Nomios UK&I Limited
issues are escalated and resolved within SLA Collaborate with other teams to ensure that all tickets are handled effectively from creation to resolution Troubleshooting & RootCauseAnalysis: Conduct initial diagnostics, network testing, and troubleshooting for any detected or reported incidents Perform rootcauseanalysisMore ❯
leadership role, supporting and guiding our operational team, helping to build capability, and developing enhanced reporting frameworks that provide deep insights into trends and root causes. You'll be central to evolving our data-driven approach, using reporting to inform proactive improvements across our customer journey and operational performance. … financial regulatory frameworks. Problem-Solver: Proven ability to dissect complex cases, conduct thorough investigations, and apply sound judgement to drive fair customer outcomes. Reporting & Analysis: Experience in building, enhancing, and interpreting operational and complaints MI, spotting trends and making data-led recommendations. Communicator: Outstanding written and verbal communication skills … manage sensitive and high-pressure conversations both internally and externally. Analytical: Strong analytical mindset with excellent attention to detail, capable of identifying patterns, conducting rootcauseanalysis, and implementing improvements. What you'll be doing Team Leadership & Support: Act as a senior figure within the operational team More ❯
pipelines, Databricks workflows, and SQL databases to ensure seamless data processing. You will troubleshoot and resolve production incidents in Azure-based data pipelines, conducting rootcauseanalysis and implementing preventive measures. You will oversee and optimize the performance of Databricks notebooks and clusters to support efficient data … optimizing queries for performance. You will have experience with Azure Monitor, Log Analytics, and issue detection. You will have good problem-solving skills for rootcauseanalysis and implementing preventive solutions. You will have knowledge of compliance standards, role-based access control (RBAC), and secure Azure networking. More ❯
Basingstoke, Hampshire, South East Hybrid / WFH Options
CGI
Key responsibilities include: • Designing, developing and executing manual and automated tests • Participating in Agile team ceremonies and contributing to test planning • Conducting test result analysis and performing rootcause investigations • Raising, tracking, and managing defects through to resolution • Collaborating with developers and project teams to improve quality … Foundation Certification is a strong asset and shows your commitment to professional testing standards. A key part of this role involves problem investigation and rootcauseanalysis, so strong analytical and communication skills are a must. You'll enjoy working as part of a collaborative team, contributing More ❯
aberdeen, north east scotland, United Kingdom Hybrid / WFH Options
prosource.it
and manage incidents Manage and monitor event and alerts Technical planning and implementation activities for infrastructure related projects Identify and manage problems and perform rootcauseanalysis Document and peer review operational support knowledge Maintain patch and security baselines for Infrastructure related services Design, recommend, plan and … Azure files -M365 Advantageous to have experience of the following: -Linux -NetApp -Isilon Storage Systems -Azure IaaS Information Security & Compliance best practices Skills in rootcause investigation and the ability to resolve business critical issues An awareness of emerging technologies and demonstrable desire to stay current Problem solving More ❯
Dartford, Kent, United Kingdom Hybrid / WFH Options
Southeastern Railway
tools and data applications. Excellent communication skills and the ability to engage with people at all levels of the organization. Proven experience in business analysis, rootcauseanalysis of systems hardware and software problems, and developing technical specifications for solutions. Strong analytical skills with the ability More ❯
customer (Incident, Problem, Change Management) Cooperating with users and customers Participating in daily meetings with the team and weekly meetings with the customer. Performing rootcauseanalysis and log analysis Solving issues and tickets that arise in daily business Monitoring the systems daily, identifying performance issues More ❯
Camberley, Surrey, South East, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
to ensure customer satisfaction, including case management and data collection. Notify customers and third parties of technical issues, outages, and remediation statuses. Develop trend analysis and rootcauseanalysis to support real-time incidents and requests. Review performance reports to identify trends and assist the Problem More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
The Adaptavist Group
and security. Collaborate on the design and implementation of high-quality solutions using design patterns. Contribute to the enhancement of our software delivery pipeline. Analysis & Investigation: Perform rootcauseanalysis to understand key underlying causes of customer issues. Debug technical issues and formulate hypotheses for resolution. More ❯
organisation's data and IT infrastructure. Role & Responsibilities: Monitor networks and systems for security breaches, intrusions, and abnormal system behavior Investigate security incidents, perform rootcauseanalysis, and provide incident response support Conduct regular vulnerability assessments and penetration testing; assist in remediation efforts Maintain and manage SIEM … Security Information and Event Management) tools and log analysis Develop and enforce security policies, standards, and procedures Work with IT and development teams to implement secure system designs and configurations Support compliance initiatives (e.g., ISO 27001, NIST, GDPR, PCI-DSS) by assisting with audits and documentation Conduct security awareness More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Intec Select
organisation's data and IT infrastructure. Role & Responsibilities: Monitor networks and systems for security breaches, intrusions, and abnormal system behavior Investigate security incidents, perform rootcauseanalysis, and provide incident response support Conduct regular vulnerability assessments and penetration testing; assist in remediation efforts Maintain and manage SIEM … Security Information and Event Management) tools and log analysis Develop and enforce security policies, standards, and procedures Work with IT and development teams to implement secure system designs and configurations Support compliance initiatives (e.g., ISO 27001, NIST, GDPR, PCI-DSS) by assisting with audits and documentation Conduct security awareness More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
Intaso
to hear from you. Key Responsibilities Monitor, investigate, and respond to security incidents using Microsoft Sentinel, Defender, and Azure Security technologies. Perform real-time analysis of security alerts, identify threats, and implement appropriate mitigations. Conduct rootcauseanalysis and recommend improvements to security controls and processes. … knowledge and hands-on experience with Microsoft Sentinel, Defender for Endpoint, Defender for Identity, and Azure Security features. Familiarity with threat detection, hunting, and analysis in cloud environments. Understanding of common attack frameworks (e.g., MITRE ATT&CK) and incident response methodologies. Excellent analytical and problem-solving skills with attention More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Corecom Consulting
CD pipelines. Knowledge of ISTQB/ISEB qualifications, JIRA, and Microsoft Azure DevOps. Experience in performance testing (K6 experience is advantageous). Competent in rootcauseanalysis and understanding of system architecture. Experience in desktop, mobile, and bespoke application testing. Strong communication skills, especially with non-technical More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Sportserve
support and adherence to SLAs. Act as the primary escalation point for complex technical issues before engaging Tier 3 support. Ensure effective incident response, rootcauseanalysis, and problem resolution in alignment with ITIL principles. Work closely with Tier 1 and Tier 3 teams to establish clear More ❯
Leominster, Herefordshire, United Kingdom Hybrid / WFH Options
Leidos
Enterprise Linux (RHEL) environments running application and database servers, ensuring optimal performance and stability. Manage and maintain limited Windows Servers running ITSM agents. Troubleshooting & RootCauseAnalysis: Identify, analyse, and resolve complex system issues. Incident & Problem Management: Address and mitigate system-related incidents while implementing proactive solutions. More ❯
West Midlands, United Kingdom Hybrid / WFH Options
Serco
increased performance within Environmental Services business unit. Reporting to the Solutions Lead, the successful applicant will be part of a team responsible for providing analysis and insight to allow the business to make informed, data-driven decisions. Several responsibilities will involve working with large and diverse datasets, so the … standardise data where possible. Main Accountabilities: Profile data to assess current data quality, such as completeness, validity, timeliness, volume. Monitor data quality issues, investigate root causes, and escalate issues to data owners as needed. Perform rootcauseanalysis on data issues and recommend remediation actions. Work … data in the correct format. What you'll need to do the role: Analytical experience in a business or academic setting, including data manipulation, analysis, and interpretation. Advanced Excel skills, including ability to join, manipulate, analyse multiple large data sets. Excellent written and verbal communication with the ability to More ❯
using the Microsoft Security Stack. Build, optimise and maintain workbooks, rules, analytics etc. Correlate data across Microsoft 365 Defender, Azure Defender and Sentinel. Perform rootcauseanalysis and post-incident reporting. Aid in mentoring and upskilling Level 1 and 2 SOC analysts. Required Skills & Experience: The ability More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Corecom Consulting
CD pipelines. Knowledge of ISTQB/ISEB qualifications, JIRA, and Microsoft Azure DevOps. Experience in performance testing (K6 experience is advantageous). Competent in rootcauseanalysis and understanding of system architecture. Experience in desktop, mobile, and bespoke application testing. Strong communication skills, especially with non-technical More ❯
all deliverables before moving to production so that it can be supported on ongoing basis. Create datasets that combine multiple data sources for further analysis by others. Responsible for consulting with IT in the identification of data sources and/or changes to underlying reporting systems and application enhancements … to support reporting requirements. Conduct rootcauseanalysis of production defects under general supervision. Participate in the development of project plans and carries out assigned tasks. Demonstrate understanding of overall data models, data relationships, mapping lineage, business and data transformation rules and participate in the creation of … of the Rally application. Working knowledge of creation of Entity Relationship Diagrams and Data flow diagrams and Dimensional modelling. Working knowledge of Exploratory data analysis techniques. Working knowledge of Quality Center. Working knowledge: understands basic principles and terminology in order to understand and solve simple problems. Demonstrated intermediate analytic More ❯