21 of 21 Remote/Hybrid Senior Support Engineer Jobs in England

Engineers Escalate Problems. Others Own Them.When the easy fixes have been exhausted, who does the team turn to We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear … helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service.If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you.The Role at a GlanceSenior 3rd Line Engineer ...

Senior 3rd Line Support Engineer Solihull (Hybrid - 4/3 days onsite) The Role We're looking for an experienced Senior 3rd Line Support Engineer to join a high-performing technical team based in Solihull. This is a true 3rd line position , where … investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical ...

Senior Network Support EngineerAs a Senior Network Support Engineer, you are responsible for providing advanced 3rd line network support, technical escalation, and engineering capability across customer environments within the managed services estate.Operating within a structured Network Operations environment, you will take ownership of complex … focused on network stability, technical leadership, and continuous service improvement, acting as a key escalation point for 1st and 2nd Line teams. You will support network support, operational change, onboarding, lifecycle management, and small-scale engineering work, ensuring all activity aligns to Managed Services ownership and BAU service ...

Title: Senior Support Engineer Location: London (hybrid - 4 days onsite) Role Overview: Join our global investment management firm as an IT Support Help Desk Specialist. Provide hands‐on 1st to 2nd line support and systems administration for our New York and London offices. Deliver exceptional … service, especially to senior executives, and manage IT issues for over 250 employees worldwide. Key Responsibilities: System Management: Ensure smooth operation of computer systems. Support: Provide 1st - 2nd line support and administration. Executive Service: Deliver white-glove service to senior executives. Request Management: Prioritize and respond ...

Senior Support Engineer role in London with hybrid onsite presence (4 days in-office). You will deliver 1st–2nd line IT support, systems administration, and white-glove service to senior executives across global offices. You will manage security, onboarding, patching, and collaboration tools, supporting … 250+ employees worldwide. Ideal candidates have 5+ years in IT support for finance, strong Office 365 and Intune skills, and a Bachelor’s in Computer Science. #J-18808-Ljbffr ...

Third Nexus Group Limited is seeking a Senior Application Support Engineer to maintain enterprise ASP.NET MVC and legacy .NET applications in a London hybrid setting. The role covers production support, incident resolution, defect analysis and coordination with development and infrastructure teams. The ideal candidate has strong ...

Consulting is seeking a Senior Applications Support Engineer to provide secondary leadership and backup for Matrix Teams within ITG. The role entails designing and overseeing enterprise-wide systems development, ensuring alignment with business requirements, and supporting the global enterprise application infrastructure. The candidate will contribute to SDLC ...

Upland Software is seeking a motivated Technical Support Engineer for our Manchester hybrid office. You will serve as a key liaison with customers and partners, delivering exceptional technical support and resolving complex issues. Ideal candidates have 4+ years in a technical/support role, strong communication ...

client urgently needs a strong 3rd line Support Engineer for their End User Support team. The role demands 3–5+ years in 3rd line/infrastructure support, with solid Microsoft 365, Entra ID and Azure skills. Hybrid working is offered: 50% from home and 50% from ...

Networks, Inc. seeks a Network Support Engineer II to deliver remote technical assistance on F5 solutions. You will handle cases of standard complexity, document investigation steps, and communicate findings to customers. You will collaborate with Senior NSEs and mentors to progress resolutions and contribute to Knowledge Base ...

Rheinmetall Defence UK in Telford is seeking a proactive 3rd Line IT Support Engineer to join the IM&T team at the Telford site. You will own complex incidents, support transition from external vendors, and help strengthen enterprise IT across the defence-focused environment. The role requires ...

Replit is seeking a Premium Support Engineer for London-based customers, starting remotely with plans for a hybrid setup. You will serve as the trusted front-line for large enterprise clients, guiding AI prompting practices, troubleshooting complex issues, and maintaining high SLAs. You will diagnose, reproduce, and resolve ...

Dynamic Search Solutions in Liverpool is seeking a 2nd Line Network Support Engineer to join a hybrid team serving a key enterprise account. You will own on-site troubleshooting, monitor performance, and work across home, office, and client site environments. The role requires strong routing, firewall ...

team strives to enable every employee to do their best work. We aim to provide a delightful, innovative, and secure IT experience. Our Colleague Support Engineers are at the forefront of that effort, assisting our colleagues with their IT needs, challenges, and issues throughout their journey with the company. … collaboration, you'll be the trusted expert your colleagues rely on every day. In addition to owning end-to-end first and second line support locally, you will collaborate closely with our global support hubs in Munich, Berlin, and São Paulo to drive consistent, high-quality standards across ...

securities markets. The organization focuses on innovation, collaboration, and trusted markets while supporting the global economy. The company is looking for a Network Engineer to support highly available, low-latency network infrastructure across on-premises and cloud environments within a leading global trading environment. Responsibilities: Act as escalation … point within the Network Operations team Troubleshoot and support complex routing & switching environments Work with BGP, OSPF, MPLS and multicast Manage and troubleshoot firewalls and network security Handle major incidents, escalations and real-time network issues Support customer connectivity and production network changes Analyse network performance and packet ...

Technologies in London is seeking an experienced Senior Customer Success Engineer to lead critical escalations, drive operational excellence, and partner with Product and Engineering to improve the support experience for enterprise customers. You will own on-call rotations, guide incident resolution, and help evolve automation, tooling ...

Ground Control is seeking a Senior Technical Support Analyst to join our IT function at true 3rd Line level. You will be the technical escalation point, shaping how support services are delivered and improving user experience across Microsoft 365, endpoints and cloud services. You will own complex ...

outcomeEngaged – We operate as one, building strong relationships4 More –We always go further for our people, customers and partnersAbout the roleActs as the senior technical authority within the reactive support function, leading resolution of complex and high‐priority incidents.Takes ownership of major incidents and escalations, supporting effective service … restoration and minimal customer impact.Provides technical leadership across the team, improving quality, consistency, and capability.Works closely with the Team Leader to support service outcomes, reduce repeat incidents, and improve technical standards.ResponsibilitiesOwn and resolve complex and business‐critical incidents, acting as technical escalation point for engineers.Provide technical leadership during major ...

hands-on with SQL, XML, integrations and data migrations Work alongside technical teams on more complex issues The Need Fluent French speaker Technical support, helpdesk or customer support experience Bonus: SQL, XML, integrations, data migration, B2B SaaS ...

Nata Resourcing, on behalf of our client in the United Kingdom, is seeking a skilled 3rd line/Escalation Engineer for the End User Support team. The role focuses on complex troubleshooting across Microsoft 365, Entra ID, Azure, Windows Server, AD, DNS/DHCP, and Group Policy, with ...

SLAMcore is looking for a Technical Support Specialist to ensure a reliable customer experience. In this role, you will troubleshoot complex issues on the Synthesia platform, validate technical solutions, and collaborate with engineering for escalated issues. With a minimum of 5 years in technical support, you'll need ...