2 of 2 Remote Senior Technical Support Engineer Jobs in England

collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know … to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a Senior Technical Support Engineer (TSE) to join the Technical Support team. This engineer will work with a globally distributed … fully remote team, using their knowledge and skills from previous experience and from on-the-job training to handle technical support issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and More ❯

on and focus on solutions that create lasting impact. Because when our customers win, we all win. The Role We're looking for a Senior Technical Support Engineer to help us make CockroachDB easy for our customers. You'll be joining a team and organization where … in the London, UK area to be eligible for this role. You Will Provide extraordinary service for both our Self-Service and Enterprise customers. Support customers on our various deployment models (Self Hosted, CockroachDB Dedicated and Serverless). Develop deep technical expertise in CockroachDB and accompanying technologies. Recognize … improve our product and offerings. Partner with our Documentation, Product, Sales, and Engineering teams to guide those improvements. Help develop and iterate on our support processes, tooling and systems. Develop Runbooks & Playbooks for issues you've encountered that could reduce time to resolution in the future. Participate in our More ❯