4 of 4 Remote Sentiment Analysis Jobs in England

testing strategies, and technical direction, including Generative AI solutions involving RAG and prompt engineering. Maintaining documentation and Agile project processes. Assisting with new feature development in sentiment analysis, data ingestion, and synthetic audience creation. As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who More ❯

and natural language processing techniques to both structured and unstructured data sources. Monitor key CX metrics (NPS, CSAT, conversion rates) to identify emerging trends, opportunities, and risks. Conduct exploratory analysis to uncover customer pain points and behavioural patterns. Translate data into actionable insights that influence decisions across Finance, Operations, Sales, and Marketing. Support the testing, piloting, and scaling of … AI-driven tools like sentiment analysis, predictive models, and smart feedback systems. Make insights accessible to non-technical stakeholders through clear storytelling and impactful data visualisations. Champion best practices in customer insights and contribute to the ongoing development of the global Voice of Customer programme. About You We're looking for someone who brings: A degree More ❯

clients CX challenges and identify how CCaaS and AI solutions can meet their business goals. Develop and present tailored demonstrations and proof of concepts etc. Create proposal including ROI analysis etc. Technical Expertise: Translate business requirements into technical specifications. Design scalable technical architectures for Contact Centre and AI based customer service. Maintain knowledge of contact centre and AI trends … Experience Bachelors or Masters degree in Computer Science, or a related field. Strong knowledge of AI and machine learning technologies related to customer experience (chatbots, NLP, sentiment analysis, etc.) Experience with Contact Centre/CX platforms and their integration with AI. Knowledge of cloud platforms (AWS, Azure, Google Cloud) and data management systems (CRM, ERP) Min More ❯

learn how to spot patterns, build reports, and share your findings with people who make real-world decisions. Along the way, you'll develop in-demand skills in data analysis, reporting, and communication - setting you up for an exciting career in tech, data, or beyond. In this role, you'll work towards your Level 4 Data Analyst qualification, delivered … Job: • Support the organisation in managing, analysing, and reporting on carers' data to improve service delivery and monitor staff performance. • Apply statistical techniques such as descriptive statistics, time series analysis, and data/text mining to identify trends and patterns. • Translate complex data into actionable insights and evidence-based recommendations for improving staff performance and service delivery. • Collaborate with … providing clear narratives around data insights. • Maintain confidentiality and ethical standards when handling sensitive and personal information. • Analyse unstructured data using text mining techniques such as sentiment analysis and word clouds. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge • Skilled in extracting More ❯