Head of Process Management
Leeds, West Yorkshire, United Kingdom
Pro-Connexions
                                
                                    role – As Head of Process Management/ITIL Process Manager you will be responsible for leading Knowledge Management, Problem Management, Change Management, Release Management & Service Asset and Configuration Management. Successful Head of Process Management/ITIL Process Manager will be responsible for collaborating with Service Desk Managers to deliver and manage a fully … integrated ITIL best practice Framework. As Head of Process Management/ITIL Process Manager you should act as lead for Service Integration in a multi tower environment to define, develop, implement, adopt, and optimise process across all Service Towers within the SIAM model. Ideally as Head of Process Management/ITIL Process Manager would have ITIL Managing Professional … MP) or ITIL Strategic Leader (SP) certification and previous experience within the same sort of role with strong line management. As you’ll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability clearly explain technical concepts clearly to non-technical colleagues. Head of Process Management/ITIL Process More ❯
                                
                                Employment Type: Permanent
                                    Salary: £50000 - £55000/annum £50k +£5k Car Allowance=£55k & Caree
                                    Posted: