1 to 25 of 66 Remote Service Design Jobs in England

Job Description - Service Design & Transition Manager (15887) Service Design & Transition Manager Luton/Hybrid COMPANY When it comes to innovation and achievement there are few organisations with a better track record. Join us and you'll be able to play a big part in the success … employ over 10,000 people. Its big-scale stuff and we're still growing. Job Purpose Reporting into the Team Manager, this role leads Service Design and Transition activities for their area/s, forging relationships with key stakeholders to ensure successful transitions of new/changed services … from design to live, and ensuring that Service Design and Transition policies and procedures are applied and followed: Ensures that new services transition into production smoothly and can be operated in a way that is consistent with agreed service levels and agreed operational cost model. Manages More ❯

Location: Farnborough, with flexibility to work from home dependent on business demands We're ready for you to unleash your potential! The Role: The Service Architect is part of the Service Management team which provides consistent & efficient Service Design, Service Transition, Operational Service Delivery … and Continual Service Improvement to Leidos customers. The primary objective of the Service Architect is to use the Leidos product set as well as industry frameworks (ITIL, SecDevOps etc.) to design services that are user-centric. As the Service Architect you will be responsible for the … delivery of cost-effective service solutions that achieves customer's requirements, meets mission needs and which can be fully integrated with the customer's service eco-system What will I be doing? The Service Architect will be responsible for varied deliverables across the Programme; Bids & Proposal Producing More ❯

Service Designer (SC Cleared) 👔 Consultancy 📍 London, 💵 £45-55K 📦 Travel Expenses, Certs Scheme, 10% Combined Pension, Private Medical, Uncapped Progression Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (AWS … the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a Service Designer to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience … within: Service Design Process Government Digital Service (GDS) Create service design artefacts and outputs Agile/Scrum Environment User-Centricity In return they would be offering Free Certification Scheme (AWS, Azure, GCP) Uncapped Progressions (Just hit the criteria and you will continually climb the ranks More ❯

day - Umbrella Only Role: The client is seeking and Enterprise Network Solution Designer to help raise the profile and capability of the network solution design team, in a regulated environment, considering ITSM Service Design principles as well as technical and wider service design including delivery … and designing appropriate network solutions going forward. Should be experienced in Key technologies such as Cisco, Fortinet, F5, load balancers and firewalls, modern network design and security as part of solutions. This may be considered as an architect, but if broader than a systems architect. Key Responsibilities: Network Solution … Design: Develop comprehensive network architecture and service design solutions to support business needs and future growth. Technology Strategy: Define network technology strategies and roadmaps in alignment with enterprise IT objectives. Infrastructure Planning: Assess current network infrastructure and propose improvements, ensuring scalability and performance optimization. Security & Compliance: Ensure More ❯

Senior Service Designer - Homes Platform (12-Month FTC) page is loaded Senior Service Designer - Homes Platform (12-Month FTC) Apply locations London time type Full time posted on Posted Today time left to apply End Date: May 14, 2025 (12 days left to apply) job requisition id … This means we're well - placed to help Britain prosper by shaping the way we spend, save and borrow. Job Description JOB TITLE: Senior Service Designer (12-Month FTC) LOCATION: London SALARY: £70,929 - £78,810 HOURS: Full Time DURATION: 12-Month Fixed-Term Contract WORKING PATTERN: Our work … the opportunity We're looking for someone to help create seamless digital experiences for our customers, to build advocacy and advance the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service More ❯

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and adoption and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and adoption and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and adoption and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯

Product Designer at Chambers and Partners (London/Hybrid) We are looking for a Lead Product Designer with a desire to join the Product Design team at Chambers and Partners, helping us differentiate the best legal talent when it really matters and improving the experience for Chambers' customers. Reporting … into our Director of Experience Design, you will join our diverse product design team. You'll work day to day in a multidisciplinary product team, partnering with product managers, engineers, user research, data science, and product marketing to help bring to market a new product that creates more … engineers, data teams, other designers, and stakeholders across the company to deliver products and features from conception to launch - owning and leading the ideation, design, and validation phases. Communicating conceptual ideas, detailed designs, and rationales verbally and visually to a variety of audiences (team members, stakeholders, execs, and company More ❯

site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible SC clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for More ❯

London or Manchester - hybrid working (2 days a week onsite, 3 days remote based) The Enterprise Service Architect will be a visible champion for Service Architecture and architectural governance. The Enterprise Service Architect will be the operational functional lead and provide day to day architectural oversight, control … team strategy and taking accountabilities for aspects of the Major Change and ODA team. Working collaboratively with wider Operational teams, supporting the shape and design of the E2E Operational teams and capabilities, aligning the integration of new services and products to a target operating model. Owning and delivering end … to end service architecture packages through robust planning and management (including RAID), ensuring that Service Design supports programmatic/project delivery dates. Influencing the project/program and key stakeholders to ensure that the product or solution delivered meets the strategic aims and needs of Operations. Acting More ❯

IT Service Lifecycle Manager Location: Birmingham (up to 40% remote) Salary: £65,000 - £75,000 + Excellent Benefits Working Pattern: Full-time, 35 hours/week (flexible & hybrid working available) Department: IT Service Delivery - Service Management A global legal organisation with a strong UK presence is seeking … an experienced IT Service Lifecycle Manager to join its collaborative and forward-thinking IT function. This role is central to ensuring IT services are designed, transitioned, and operated effectively, with a strong focus on service governance and continual improvement. You'll work within a highly structured, ITIL-aligned … environment, managing relationships with stakeholders and third-party partners across the full service lifecycle. It's an excellent opportunity for someone looking to contribute to a mature, high-performing IT function within a regulated, professional services setting. What you'll be doing: Lead the full lifecycle of IT services More ❯

align priorities with business objectives, user needs, and technical feasibility. You'll work on a range of assignment types, including rapid strategy development, product design and delivery, and product advisory. Manage the product lifecycle, from discovery to delivery, taking responsibility for defining and prioritising backlogs, overseeing development, and monitoring … create solutions. You'll ensure all voices are heard and that key priorities are identified and addressed. Develop user personas, customer journey maps, and service blueprints, ensuring that products and services deliver exceptional value and a seamless experience. Establish success metrics, such as KPIs and OKRs, to measure impact … and ensure alignment with broader business goals. You'll also design operating models that support continuous product improvement. Manage cross-functional teams, including design, engineering, delivery, and QA, ensuring seamless collaboration and effective communication across all phases of delivery. Build trusted client relationships, acting as a strategic advisor More ❯

days a week office based, 3 days remote) Competitive Salary plus performance related bonus Fantastic opportunity to secure a permanent role as a Service Domain Lead with DCC. DCC requires an experienced Architect to be the Design Lead for DCC to Programmes to drive development, improvement and maintain … own the evolving end to end architecture.The Service Domain Lead role will be centred on the Central Switching Service, supporting its evolution and continuous improvements. What will you be doing? Ownership of a programmes end-to-end architecture, providing technical product ownership, functional leadership to other domain architects … applications, data, infrastructure, security, service) to ensure overall cohesion and architectural consistency. Ensuring all services underpinned by technologies developed to achieve a single vision and a controlled set of integrated designs through a Systems Engineering standard approach. Ownership of key DCC and stakeholder requirements and the resultant DCC Service More ❯

doing: Leading Procurement projects (prioritisation, pre-tendering activities, tendering, selection, evaluation, moderation and potentially contract negotiation). Providing high quality customer centric procurement and service design advice to external customers whilst supporting the team in delivery of projects. Nurturing positive, collaborative, and supportive professional relationships with internal collaborators … in England, and our solutions are underpinned by cutting-edge technologies and our teams expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good … doing: Leading Procurement projects (prioritisation, pre-tendering activities, tendering, selection, evaluation, moderation and potentially contract negotiation). Providing high quality customer centric procurement and service design advice to external customers whilst supporting the team in delivery of projects. Nurturing positive, collaborative, and supportive professional relationships with internal collaborators More ❯

re champions of user needs - from initial discovery through to delivery and optimisation. Whether it's conducting field research, facilitating stakeholder workshops, or defining service blueprints, we shape the user experience across every touchpoint. What you'll be doing As Head of UX, you'll lead the evolution of … outcomes through intelligent, inclusive, and purposeful design. You'll play a vital part in connecting user needs with organisational goals, ensuring every product or service we deliver is both useful and usable. As CTI's Head of UX, you will: Define and evolve our UX strategy, aligning it with … clients, providing strategic consultation, facilitating workshops, and influencing digital direction. Oversee UX activities from discovery to delivery, including user journeys, prototypes, testing, wireframes, and service maps. Advocate for UX across the business - championing user needs, driving education, and creating alignment between product, design, and tech. Stay ahead of More ❯

Deliver value through a product-led mindset, focusing on web-based projects including Content Management Systems (e.g., Drupal), SaaS platforms (e.g., Laravel), UX and Service Design, with considerations for SEO, CRO, accessibility, and performance. Manage scope, costs, and timelines: Collaborate with the PMO Analyst and Resources Manager to … and a commitment to continuous learning. Specific requirements include: Experience delivering web-related projects for large government agencies or similar organizations, following the gov.uk Service Standard. Service assessment records are a plus. Experience with web CMS (Drupal or equivalent) and custom web platforms built with open-source solutions More ❯

for the management & governance all media delivery infrastructure for Max, D+, CNN, and other WBD brands globally. You will be involved from the initial design phase of figuring out the right network topology for our clients to the final stages of deploying and setting up hardware, networking, monitoring, alerting … hardware to deployed to the field. This team works the full stack from software, networking, operating system, to the hardware and network gear level. Design, write and deliver software and infrastructure to improve the reliability, scalability, latency, and efficiency of our services. Bring new technology thinking and lead developers … to embrace new tools and innovative solutions to solve business needs. Guide Engineers to design, develop, and test for reliability, and to automate tasks for applications. Solve problems relating to mission-critical services and create solutions to prevent problem recurrence, with the goal of automating response to all non More ❯

Manager, you will be working with senior delivery managers, ensuring the seamless delivery of projects within the public sector, adhering to the Government Digital Service (GDS) service manual. This role offers a unique opportunity to work in a dynamic team delivering high-impact solutions that meet the highest … the RAID log to track risks, assumptions, issues, and dependencies. Oversee the end-to-end delivery of projects in alignment with the Government Digital Service (GDS) Service Standard. Champion GDS-aligned practices across discovery, alpha, beta, and live phases. Apply Agile and Lean methodologies to optimise project delivery … years project/delivery manager experience within the IT sector. Successful track record working within a technology consultancy. Experience working with the Government Digital Service (GDS) service manual. Proven track record in delivering digital and cyber security services. Agile knowledge, with experience tailoring processes to meet required standards. More ❯

Manager, you will be working with senior delivery managers, ensuring the seamless delivery of projects within the public sector, adhering to the Government Digital Service (GDS) service manual. This role offers a unique opportunity to work in a dynamic team delivering high-impact solutions that meet the highest … the RAID log to track risks, assumptions, issues, and dependencies. Oversee the end-to-end delivery of projects in alignment with the Government Digital Service (GDS) Service Standard. Champion GDS-aligned practices across discovery, alpha, beta, and live phases. Apply Agile and Lean methodologies to optimise project delivery … years project/delivery manager experience within the IT sector. Successful track record working within a technology consultancy. Experience working with the Government Digital Service (GDS) service manual. Proven track record in delivering digital and cyber security services. Agile knowledge, with experience tailoring processes to meet required standards. More ❯

in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product … product designer with laser focus on refining and enhancing the user experience for this market leading SaaS product Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working … in squads) to ensure a holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real More ❯

in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product … product designer with laser focus on refining and enhancing the user experience for this market leading SaaS product Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working … in squads) to ensure a holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real More ❯

challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors-driven by expertise in service design, programme management, engineering, and more. About the role The Lead Microsoft 365 Developer is responsible for leading both technically and at times … in Azure services and experienced in integrating data using Dataverse, APIs, and connectors; skilled in large-scale data migration and management. UI/UX Design: Ability to design intuitive, accessible, and engaging user interfaces, with sound understanding of UX/UI principles. Security & Compliance: Solid understanding of Power More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯