1 to 25 of 59 Remote/Hybrid Service Design Jobs in England

Service Design Lead Location: London - Hybrid - 3 days on site in London Contract Type: Contract Day Rate: Competitive Duration: Initial 6 months with extension potential Security Clearance: NPPV Level 2 or NPPV Level 3 and CTC Clearance are essential requirements Overview We are supporting a major … Enforcement organisation undergoing significant digital transformation and service modernisation. They are seeking an experienced Service Design Lead to help shape, design and improve critical services used by operational teams, frontline officers, investigators and support functions. This is an opportunity to work on high-profile programmes that ...

Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern Water Location: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically) Contract Type: Fixed Term Contract Salary: 550 per day Are you passionate about service design and eager … lead seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thrive in a collaborative environment and are ready to make a significant impact, this is the role for you! Key Responsibilities ...

Lead Service Designer Contract 6 Months Hybrid Working - couple times per month in either London, Bristol or Warwick Market day rates inside IR35 via umbrella Are you a passionate Service Design leader ready to make a significant impact? Our client is looking for a Lead Service Designer to drive customer-centric design in a dynamic, multi-product environment. This is your chance to lead a talented team, transform service design processes, and enhance customer experiences across the board! What You'll Do: In this senior, hands-on role ...

Service Design Workstream Lead Rate: Up to c£600 (inside IR35/via umbrella) Location: London (Hybrid) 1/2x per week onsite Duration: 6 month initial contract Clearance: Active SC clearance is essential Sanderson are supporting a major transformation programme seeking an experienced Service Design Workstream Lead to take ownership of a critical workstream. This role requires a blend of deep Service Design expertise and strong leadership capability. You'll lead a team responsible for understanding current services and processes, designing future operating models and driving successful transformation delivery. Key Responsibilities Lead ...

Service Design Workstream Lead Rate: Up to c£600 (inside IR35/via umbrella) Location: London (Hybrid) 1/2x per week onsite Duration: 6 month initial contract Clearance: Active SC clearance is essential Sanderson are supporting a major transformation programme seeking an experienced Service Design Workstream Lead to take ownership of a critical workstream. This role requires a blend of deep Service Design expertise and strong leadership capability. You'll lead a team responsible for understanding current services and processes, designing future operating models and driving successful transformation delivery. Key Responsibilities Lead ...

Description Service Design Workstream LeadRate: Up to c£600 (inside IR35/via umbrella)Location: London (Hybrid) 1/2x per week onsiteDuration: 6 month initial contractClearance: Active SC clearance is essentialSanderson are supporting a major transformation programme seeking an experienced Service Design Workstream Lead … take ownership of a critical workstream.This role requires a blend of deep Service Design expertise and strong leadership capability. You'll lead a team responsible for understanding current services and processes, designing future operating models and driving successful transformation delivery.Key ResponsibilitiesLead the Service Design workstream across ...

broader WTW group and the world's leading provider of analytics and actuarial modelling software to the insurance industry. The Senior Director of Service Delivery is a senior leadership role within ICT Technology, accountable for defining and delivering a best-in-class service capability across ICT's diverse … portfolio of software and technology-enabled services. The role owns the end-to-end client service experience; from service desk and incident management through to client assurance and service improvement, ensuring service outcomes are high-quality, consistent, and commercially effective. This role operates at the intersection ...

Service Consultant – Service Design & Transition Our client is urgently looking for a Service Consultant, with specialist skills around Service Design and Transition to join their team on contract basis, initially for 6 months with a view to extend. Please note, the role is OUTSIDE … role and you will be working closely with a variety of stakeholders including Architects, Project Managers and more generic business stakeholders. You will design and enable an embedded service management capability to support delivery of a managed service. Service Consultant – Key Skills: Service Design ...

team that’s building smart solutions, solving real problems, and shaping the future—together. The Role We are seeking a Director of Product Design to lead and evolve Fenergo’s design function across our product portfolio. This is a senior role responsible for defining and driving a bold … design vision, building a high‐performing team, and embedding user‐centric and workflow‐centric thinking across the organisation. You will play a critical role in reimagining both user experience and underlying workflows, simplifying complex financial processes into intuitive, scalable, and impactful B2B SaaS solutions. This includes working closely with ...

Business Analyst. Permanent | Remote-first | c. £55,000 per annum | UK-based We are looking for an experienced Business Analyst to support business and service design across a major change portfolio. This is a role within Social Housing so the initial focus will be primarily within the property … suit someone with experience in social housing, local authority housing, property services, care, CareTech, CRM-enabled change or another highly regulated public sector or service environment. The role. You will provide the analysis, structure and evidence needed to shape better services, clearer requirements and successful transformation delivery. Working with ...

client wishes to hear from strong Service Transition Analysts to join their expanding IT department This is a hybrid role and will require 2 days a week in the office - applicants will need to show that they are strong in the following areas My client is growing its Service Management capability and needs someone who can bring structure, governance, and pace to the Service Portfolio lifecycle. The successful candidate will ensure new and changed services are support-ready, scalable, and moved into live operation with confidence. The role will include Own the Service Portfolio lifecycle. Drive ...

About The Role Were looking for a Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. On client projects, your expertise means youll manage or maintain the quality of the design work delivered. Youll work as part of multidisciplinary teams, including others in DT Design and across TPXimpact as well as associates and client teams. Youll support running the practice effectively as a line manager and mentor. Responsibilities Support the Lead, Project Director, partner or sponsor to deliver successfully ...

Description About The Role\n Were looking for a Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. \n On client projects, your expertise means youll manage or maintain the quality … design work delivered. Youll work as part of multidisciplinary teams, including others in DT Design and across TPXimpact as well as associates and client teams. \n Youll support running the practice effectively as a line manager and mentor. Responsibilities\n \n Support the Lead, Project Director, partner ...

Description About The Role\n Were looking for a Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. \n On client projects, your expertise means youll manage or maintain the quality … design work delivered. Youll work as part of multidisciplinary teams, including others in DT Design and across TPXimpact as well as associates and client teams. \n Youll support running the practice effectively as a line manager and mentor. Responsibilities\n \n Support the Lead, Project Director, partner ...

Description About The Role\n Were looking for a Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. \n On client projects, your expertise means youll manage or maintain the quality … design work delivered. Youll work as part of multidisciplinary teams, including others in DT Design and across TPXimpact as well as associates and client teams. \n Youll support running the practice effectively as a line manager and mentor. Responsibilities\n \n Support the Lead, Project Director, partner ...

Lead Business Architect/Business Design Partner Circa £75,000 + Excellent Benefits | Remote First | Occasional UK Travel Shape the future of business transformation. We're looking for an experienced Business Architect to join a major transformation function as a Business Architect Design Partner, playing a key role … shaping enterprise-wide change before delivery begins. This is a strategic role for someone who has extensive experience designing Target Operating Models (TOMs), Service Design and Business Architecture within large, complex organisations. You'll work alongside Directors and Executive Sponsors to define business problems, shape future ways ...

Head of Public Sector Service Transformation Consulting Salary: £110,000 + 20% Bonus (up to 40%) + £6,600 Car Allowance Location: London/Hybrid Help transform services that impact millions of citizens. Work with Ministers, politicians and senior public service leaders. Modernise critical, high-volume public services. … newly established consulting capability within a major international technology, business services and transformation organisation. The organisation is investing in a specialist Public Sector Service Transformation practice focused on the modernisation of critical, high-volume public services. This role offers the opportunity to shape how Government delivers mission-critical services ...

Service Design Workstream Lead Rate: Up to c£600 (inside IR35/via umbrella) Location: London (Hybrid) 1/2x per week onsite Duration: 6 month initial contract Clearance: Active SC clearance is essential Sanderson are supporting a major transformation programme seeking an experienced Service Design ...

Cyber Service Operations Analyst £500 - £600 per day | Outside IR35 3 month contract - Possibility of extension Predominantly Remote - with monthly travel to London or Birmingham Excellent opportunity for an experienced Cyber Service Operations Analyst or Cyber Operating Model Consultant to support a large-scale cyber transformation programme focused … cyber security services across a global organisation. Working as part of a dedicated cyber programme, you'll be responsible for defining and documenting cyber service operating models, supporting service adoption and establishing consistent processes, governance and responsibilities across multiple regions. You'll work closely with cyber leadership ...

truly centred around user needs. Working within a multidisciplinary agile environment, you will lead and deliver user research across different stages of the service lifecycle, helping teams make evidence-based decisions that improve user outcomes and support wider organisational transformation. The successful candidate will have extensive experience working within … Public Sector and a strong understanding of Government Digital Service (GDS) standards and ways of working. What You'll Be Doing Planning and conducting user research activities using appropriate qualitative and quantitative research methods. Understanding and applying a range of user research methods across different service lifecycle phases ...

Managers, Designers, Developers and other User Researchers to plan and deliver high-impact research. Develop a strong understanding of users to inform product and service design decisions. Lead user research activities within your team, selecting appropriate methodologies to generate valuable insights. Plan and conduct qualitative research, including remote … experience. Present research findings clearly and engage teams in analysis and synthesis activities to build empathy for users. Support the adoption of user-centred design principles and user research best practices across teams and the wider organisation. Essential Skills and Experience Proven experience leading user research programmes using ...

clear problem statements, translating business needs into delivery-ready outputs, identifying optimisation opportunities, and reducing duplication across services, systems and providers. Key Responsibilities Lead service discovery and requirements gathering across the team and associated contractual services. Define clear problem statements, desired outcomes, scope, assumptions, and constraints for change initiatives. … supporting documentation. Establish and maintain a joined-up view of services, systems, processes, and external providers to support informed decision-making. Identify opportunities for service optimisation, process improvement, system rationalisation, and removal of duplicated activity. Maintain and prioritise continuous improvement and discovery backlogs in partnership with stakeholders. Facilitate workshops ...

Obsolescence Manager Location: Huntingdon, UK Clearance level - High - (DV) Developed Vetting UNLEASH YOUR POTENTIAL As the QDC Portfolio Obsolescence Manager, encompassing the three service elements, you will act as the focal point for portfolio-level obsolescence management, ensuring lifecycle risks are identified, assessed, managed, and reported in accordance with … accountable to the Chief Engineer for ensuring that obsolescence risks, issues, and opportunities are captured, assessed, escalated, and governed through the appropriate portfolio, programme, service-management, and change-control routes. The role will also liaise with Architecture, Engineering, ITAM, Service Configuration Management, and Service Design stakeholders ...

Lead end-to-end interaction design across healthcare and public sector digital programmes. Work within user-centred multidisciplinary teams making a real-world difference. Benefits include private healthcare, flexible working, and generous L&D allowance. A specialist UX and Service Design consultancy is seeking a Senior Interaction … centred experiences that solve complex problems, improve access to services and deliver better outcomes for users. You'll join a collaborative team of researchers, service designers and digital specialists who care deeply about evidence-led design and meaningful change. What you’ll be doing The consultancy is looking ...

Description Zaizi is looking for a UX/UI Design Lead to work in a delivery-focused, agile environment, working with government clients. Youll play a key role in translating user needs and business requirements into clear, usable designs that development teams can effectively implement. Working across … user journeys, youll define and guide the creation of prototypes and user-centred design artefacts that uncover user motivations, behaviours, and service interactions. Youll also support and mentor other User Experience Designers, contributing to their growth while ensuring high standards across the teams work. At Zaizi ...