Service Design and Transition Manager
London, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
BJSS
Social network you want to login/join with: Service Design and Transition Manager, London Client: BJSS Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 4d48ae4907fa Job Views: 18 Posted: 22.06.2025 Expiry Date: 06.08.2025 Job Description: About the Role As the Service Design and Transition Manager, you will … work closely with the Service Design and Transition Lead and have the following key responsibilities: Thought Leadership : Provide input to our Managed Service Design and Transition Strategy; Help develop robust, repeatable templates for Service Design, Transition & Acceptance processes; Align Service Design and Transition with business processes. Objectives : Create artefacts that can be … reused across multiple clients to ensure high quality and consistency in Service Discovery, Design, and Transition. Key Responsibilities: Service Discovery: Support current support assessment, understand 'as is' state, conduct maturity assessments where needed. Service Design: Define scope, service support model, SLAs, process models, support runbooks, toolset, roles, reports, transition plans, security, third-party integration. Service More ❯
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