of SAP QA experience, preferably in a financial services or banking environment. Demonstrated experience as a Business Analyst, ideally on IT programmes. ITIL Foundation Certification. Strong knowledge of ServiceNow (SNOW) – particularly Change Management and CMDB. Understanding of ITSM processes in a regulated environment. Strong stakeholder engagement and communication skills – able to interface with risk, compliance, and operational teams. Experience More ❯
of SAP QA experience, preferably in a financial services or banking environment. Demonstrated experience as a Business Analyst, ideally on IT programmes. ITIL Foundation Certification. Strong knowledge of ServiceNow (SNOW) – particularly Change Management and CMDB. Understanding of ITSM processes in a regulated environment. Strong stakeholder engagement and communication skills – able to interface with risk, compliance, and operational teams. Experience More ❯
of SAP QA experience, preferably in a financial services or banking environment. Demonstrated experience as a Business Analyst, ideally on IT programmes. ITIL Foundation Certification. Strong knowledge of ServiceNow (SNOW) – particularly Change Management and CMDB. Understanding of ITSM processes in a regulated environment. Strong stakeholder engagement and communication skills – able to interface with risk, compliance, and operational teams. Experience More ❯
of SAP QA experience, preferably in a financial services or banking environment. Demonstrated experience as a Business Analyst, ideally on IT programmes. ITIL Foundation Certification. Strong knowledge of ServiceNow (SNOW) – particularly Change Management and CMDB. Understanding of ITSM processes in a regulated environment. Strong stakeholder engagement and communication skills – able to interface with risk, compliance, and operational teams. Experience More ❯
of SAP QA experience, preferably in a financial services or banking environment. Demonstrated experience as a Business Analyst, ideally on IT programmes. ITIL Foundation Certification. Strong knowledge of ServiceNow (SNOW) – particularly Change Management and CMDB. Understanding of ITSM processes in a regulated environment. Strong stakeholder engagement and communication skills – able to interface with risk, compliance, and operational teams. Experience More ❯
of SAP QA experience, preferably in a financial services or banking environment. Demonstrated experience as a Business Analyst, ideally on IT programmes. ITIL Foundation Certification. Strong knowledge of ServiceNow (SNOW) – particularly Change Management and CMDB. Understanding of ITSM processes in a regulated environment. Strong stakeholder engagement and communication skills – able to interface with risk, compliance, and operational teams. Experience More ❯
certifications such as CSAM (Certified Software Asset Manager), CITAM (Certified IT Asset Manager), or equivalent vendor-specific licensing certifications. Experience with SAM tools (e.g., ServiceNow SAM Pro, Flexera One, SnowSoftware). Knowledge of ITIL framework and its application to IT Asset Management. Experience in developing and delivering SAM training programs. Familiarity with data analytics and reporting tools (e.g. More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
you'll need: 3+ years' experience in IT Asset Management or a related role. Strong understanding of IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITIL Foundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + More ❯
Wednesbury, West Midlands, Bescot, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
you'll need: 3+ years' experience in IT Asset Management or a related role. Strong understanding of IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITIL Foundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + More ❯
application component configuration. Appreciation and understanding of a structured ITIL incident, problem and request environment. Prior experience working closely with client services and sales structures. Familiarity with Service Now (SNOW) support workflows. Familiarity with Salesforce CRM system. Qualifications Degree level education or alternative third level technical qualification. 10+ years of working experience following tertiary education/graduation. Strong customer More ❯
must be raised immediately as an incident and followed through to completion ensuring minimum to zero downtime on Telepresence and HDVC services. Ensuring all VIP incidents are raised in SNOW and kept fully updated until closed whilst meeting tight SLA's. Supplying technical support to both Senior Executives and Executive Assistants within the local office and extending this to More ❯
mailbox & user account creation etc. Experience of deploying/supporting a Windows deployment to an install base of over 5000 devices Use of incident management/helpdesk tools (ie SNOW) to log and update calls related to deployment Non-Technical Must be a self-starter and adaptable/flexible with ability to cope with surges in demand or last More ❯
and SVN Good experience of middleware deployments like WAS, IBM HTTP Server (IHS),MQ and Web methods Good experience of running DB scripts (Oracle and MSSql) Tools: Jenkins, SVN, SNOW, Jira , Maven, Puppet, Ant Appreciation of Application Test life cycle This a 6 to 12 month contract assignment - and may go on beyond this time frame. Please enclose an More ❯
in collaboration with other teams for onboarding of systems into the GCC from a technical writing perspective. Auditing, Editing, and Review training and onboarding modules. Searching partner queues in SNOW for trends and potential new services for GCC support. Searching partner queues in SNOW for trends and potential trending incidents that may require better documentation. Report findings to More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
BT Group
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Technical Support Professional - GIPX/IPX Unit: Networks Location: Snowhill, Birmingham, United Kingdom Salary: Competitive salary + great benefits Location: Birmingham Working More ❯