East Sussex, South East, United Kingdom Hybrid / WFH Options
Redline Group Ltd
Are you a SoftwareSupportEngineer based in Eastbourne, East Sussex, looking for a new job working on cutting edge technology with a global engineering business? The SoftwareSupportEngineer job, based in Eastbourne will be responsible for troubleshooting across virtual server environments across a variety of global clients. This will include providing customer … support for machine-to-machine communications. The softwaresupportengineer will be working with SQL Server, Linux, and bespoke software running in complex customer environments. Skills and Competencies required of the Ideal SoftwareSupportEngineer job will include: Currently working at a software solution provider with experience supporting custom software deployed across customer sites. Familiar with software architecture and how systems interact. Must be capable of diagnosing whether issues stem from the customer's environment, networking, infrastructure, or the software itself. Familiarity with C#/.NET is a plus, but not essential, could be C++, etc. The focus is on troubleshooting, integration, and architecture. My client offer More ❯
Buckingham, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Hireful
Are you a SoftwareSupport or Application Support professional with an understanding of the code behind web applications? Even better, do you have experience of coding and development? Fancy travelling around the world as part of your role to the likes of Europe, Tokyo, Australia, USA etc? We are looking for a technical individual who can support … and tweak the code in our bespoke Web applications based on the real time needs of our clients. You will be visiting events across the world that use our software products, and will be responsible for ensuring the applications are working to support these live events. This is a fantastic opportunity to join one of the leading technology … companies that supply into the conference and events industry. This role will suit a Web Developer, Application Support, SoftwareSupport or Technical Support individual with the ability to code or tweak the code that form our bespoke apps. You will be configuring and supporting applications both remotely and on site at events. Role: Application SupportMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Salt Search
Technical SupportEngineer - Software Solution - Remote Daily rate: £300 - £400 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for an experienced Technical SupportEngineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and associated … products developed fintech clients. Key Responsibilities : Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner Provide technical support for API-based microservices and related software services , ensuring timely resolution of client issues Diagnose and troubleshoot technical problems, including API … connectivity, microservice interactions, software components , hardware, and network-related issues. Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues. Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented Act as More ❯
Technical SupportEngineer - Software Solution - Remote Daily rate: £300 - £400 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for an experienced Technical SupportEngineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and associated … products developed fintech clients. Key Responsibilities : Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner Provide technical support for API-based microservices and related software services , ensuring timely resolution of client issues Diagnose and troubleshoot technical problems, including API … connectivity, microservice interactions, software components , hardware, and network-related issues. Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues. Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented Act as More ❯
Beverley, East Riding, North East, United Kingdom Hybrid / WFH Options
ClearCourse
Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? Were seeking a proactive SoftwareSupport Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on experience … learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients understanding of our … solutions. Maintain detailed documentation of installation procedures and troubleshooting guides. Monitor and implement software updates, patches, and security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What Were Looking For A positive, resilient SoftwareSupport Analyst with strong communication skills. Proven ability to learn More ❯
Beverley, North Humberside, England, United Kingdom Hybrid / WFH Options
ClearCourse
Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? We’re seeking a proactive SoftwareSupport Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on … learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients’ understanding of our … solutions. Maintain detailed documentation of installation procedures and troubleshooting guides. Monitor and implement software updates, patches, and security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What We’re Looking For A positive, resilient SoftwareSupport Analyst with strong communication skills. Proven ability to More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Ripjar Ltd
Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing and enables organisations to enforce sanctions at scale to help combat rogue entities and state actors. Team mission: Our engineering team builds software that … investigations of some of the most complex performance and functional issues they may face. You'll be a member of our Engineering Team working directly with our Level 3 support engineers to learn about our most complex technical issues. This will give you a unique opportunity to become an expert over time across our entire technical base for this … product. You'll be passionate about our customer's ability to use our software to solve their financial crime challenges. Key tasks: You will be mentored by a senior Staff Engineer so that you can gain a deep understanding of our software across all microservices. Eventually, this will enable to you to become our first port of More ❯