2 of 2 Remote Support Supervisor Jobs in England

Customer Support Supervisor (Hybrid, London) London, UK With millions of diners, 60,000 restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom … KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the Role As a Tier 2 Customer Support Supervisor , you'll lead a specialized team that handles escalated, technical, and complex customer cases. You'll help drive high-quality case resolution, foster collaboration with engineering and … customers and internal partners feel supported, heard, and helped. In This Role, You Will Lead and Develop a High-Performing Team Build and mentor a team of Tier 2 Support Representatives Foster a culture of curiosity, accountability, and ownership Provide regular coaching, feedback, and performance evaluations Identify growth opportunities and support career development Own Escalated Case Handling & Operational More ❯

similar applications, ensuring its smooth operation and integration with other business systems. You will work closely with various departments, including business stakeholders, portfolio management and peer technology teams, to support and enhance the use of the Fenergo platform across the organization. As an Application Specialist within the Information Technology department your primary responsibilities will include: Manage and support the Fenergo application, ensuring it meets business requirements and operates efficiently. Support the design, development and implementation of Data Management strategies for Fenergo. Provide ongoing system administration, troubleshooting, and issue resolution. Conduct regular system maintenance, including updates, patches, and system health checks. Develop and maintain documentation related to system configurations, user guides, and troubleshooting procedures. Support integration … efforts between Fenergo and other enterprise applications, ensuring data accuracy and consistency across systems. Support testing of new features and enhancements, ensuring minimal disruption to daily operations. Identify opportunities for process improvements and automation within the Fenergo platform and collaborate with stakeholders to implement solutions. Assist in preparing reports and data extraction from Fenergo for analysis, audits, and decision More ❯