IT Service Desk Analyst
Leeds, West Yorkshire, England, United Kingdom
Informed Search LTD
in ServiceNow, keeping users informed throughout. Troubleshoot a wide range of hardware, software, and business applications. Prioritise and escalate tickets according to urgency and business impact. Use tools like Systrack, Citrix, and remote desktop to diagnose and resolve issues. Contribute to internal knowledgebases and help refine support documentation. Uphold best practices in IT security and ensure compliance with policies. More ❯
Employment Type: Full-Time
Salary: £30,000 per annum
Posted: