Lutterworth, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
I'm looking for a Technical Support Engineer to join an award-winning Cyber Security solutions business based in Lutterwrth, Leicestershire. Role Purpose: Provide 1st and 2nd line IT support across the UK and US offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile devices and corporate … systems in line with ISO and ITIL standards. Key Responsibilities: Deliver 1st/2nd line support via the internal service desk Assist with 3rd line support and technical projects under supervision Install, configure, and maintain IT hardware, software, and networks Manage service requests and incidents in line with SLAs Liaise with suppliers for IT equipment and services Contribute to … in Computer Science, Engineering, or equivalent experience. Microsoft certifications (MCP, MCSA, MCSE, etc.) Understanding of cybersecurity frameworks. Eligible for UK Security Clearance. This is a fantastic opportunity for a Technical Support Engineer with a few years experience under their belt that is looking to join a very tech-savvy environment, in a very successful and growing business. The More ❯
Keswick, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented TechnicalEngineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The TechnicalEngineer role: We're looking for a skilled and motivated TechnicalEngineer to join our team near Keswick in the Lake District. Our office has one More ❯
Carlisle, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented TechnicalEngineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The TechnicalEngineer role: Were looking for a skilled and motivated TechnicalEngineer to join our team near Keswick in the Lake District. Our office has one of More ❯
Carlisle, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented TechnicalEngineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The TechnicalEngineer role: We're looking for a skilled and motivated TechnicalEngineer to join our team near Keswick in the Lake District. Our office has one More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
Perforce Software, Inc
world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a Senior Technical Support Engineer (TSE) to join the Technical Support team. This engineer will work with a globally distributed, fully remote team, using their knowledge and skills from … previous experience and from on-the-job training to handle technical support issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and resolving customer issues in accordance with our SLA. This team works closely with our engineering team to resolve issues that … new features. The TSE will be responsible for handling customer requests via the Perforce support portal, managing daily communications with external customers and field operation teams to provide the technical support required for successful implementation and usage of the Zend line of products. We expect the TSE to be prepared on day one with senior-level experince with Linux More ❯
London, England, United Kingdom Hybrid / WFH Options
Bytes Software Services
Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people More ❯
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
APCOA PARKING UK
The Role 2nd Line Technical Support Engineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2nd line support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you have a full UK driving license? I f you answered yes, then we may have the role for … you! An opportunity his arisen for a 2nd Line Technical Support Engineer, working in our IT team based in Uxbridge. The TechnicalEngineer is responsible for accepting escalations to existing Incidents and Changes from the 1st line team. They will be responsible for problem resolution and project work. Much of the work required of this position … support queries you will work with the first line support team and over 1000 users to maintain and monitor IT systems including remote working solutions, and understand and resolve technical issues in a prompt and professional manner. This is a fast paced environment in which no two days are the same. Responsibilities & Duties Answer either first line support or More ❯
Chertsey, Surrey, South East, United Kingdom Hybrid / WFH Options
Tekuchi
An opportunity is open within our team for an enthusiastic Technical Support and Audio/Visual (A/V) Engineer to install, maintain, and support interactive solutions and hardware at our offices, client sales centres, and events across London, the UK, and overseas. Our interactive software runs on touchscreens, tablets, and large format media walls, integrating with architectural … model lighting systems and other devices for seamless presentations. The Role As a Technical Support Engineer, youll work across teams, handling a mix of technical support, IT+A/V installations, management and installation of exhibition rental equipment, and system maintenance. Key Responsibilities: Monitor and maintain client and in-house systems to ensure smooth operation. Provide first-line … technical support, troubleshooting and resolving issues. Install, update, and maintain Tekuchis interactive software remotely and on-site. Set up and maintenance of touchscreens, network hardware, architectural lighting controllers, and A/V equipment. Liaise with client IT teams to ensure optimal network infrastructure for our systems. Assist with in-house IT infrastructure maintenance and organisation of rental equipment. Essential More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
Position Title: Technical Support Engineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industryexpertisewith excellence in engineering.Weare a rapidly growing technology services firm thatcater tosome of Hollywood's … advertising firms.Our vision is to expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating more … support via phone, email, and a ticketing system. You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical Support: Provide first-level IT support for desktop, software, hardware, and network-related issues. Respond to tickets in a timely manner via phone, email, and the ticketing system. Troubleshoot More ❯
actionable data insights. We partner with public and private institutions globally to elevate safety standards and operational efficiency. Role Overview We are seeking a highly motivated and technically skilled Technical Support Engineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in diagnosing and resolving technical issues … troubleshoot complex hardware-software systems in real time. Key Responsibilities Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase Act as the primary technical in-person liaison for … UK-based clients and partners Develop the technical skills required to deputise for the implementation engineers as required Support customers through system setup, calibration, and routine maintenance procedures as required Participate in the development of support and implementation best practices and knowledge base content Directly reporting to the Head of UK Customer Operations Qualifications/skills 2+ years of More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Lynxight
actionable data insights. We partner with public and private institutions globally to elevate safety standards and operational efficiency. Role Overview We are seeking a highly motivated and technically skilled Technical Support Engineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in diagnosing and resolving technical issues … troubleshoot complex hardware-software systems in real time. Key Responsibilities Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase Act as the primary technical in-person liaison for … UK-based clients and partners Develop the technical skills required to deputise for the implementation engineers as required Support customers through system setup, calibration, and routine maintenance procedures as required Participate in the development of support and implementation best practices and knowledge base content Directly reporting to the Head of UK Customer Operations Qualifications/skills 2+ years of More ❯
Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support Services PURPOSE OF JOB: Bytes are looking to expand More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support Services PURPOSE OF JOB: Bytes are looking to expand More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Bytes Group
Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support Services PURPOSE OF JOB: Bytes are looking to expand More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Bytes Group
Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support Services PURPOSE OF JOB: Bytes are looking to expand More ❯
Robotics Technical Support Engineer, Amazon Robotics Technical Support (ARTS) Job ID: Amazon Development Centre (London) Limited - C26 Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you! Amazon Robotics is … growing its Technical Support Engineering team in London, and we're looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellence-keeping over one million Amazon Robotics systems running 24/7. New to robotics? No problem! We value your strong technical … need to succeed. Join us at Amazon Robotics and see how your work can drive innovation and make a real impact! Key job responsibilities: Service Restoration: Investigate and resolve technical issues through our in-house ticketing system. Leverage data sources and logs to diagnose hardware or software faults within the Amazon Robotics environment, including robotics performance issues, server disruptions More ❯
standard procedures for proper escalation of unresolved issues to the appropriate internal teams Job Overview To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when using our products and services. Technical Customer Support Engineer responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionality. You … help maintain our reputation as a company that offers excellent customer support. Responsibilities Undertake activities in accordance with our ISO 13485 Medical Device Quality Management System. Diagnose and troubleshoot technical issues. Ask customers targeted questions to quickly understand the root of the problem. Track computer system issues through to resolution, within agreed time limits. Talk clients through a series … of actions, either via phone, email or chat, until they’ve solved a technical issue. Properly escalate unresolved issues to appropriate internal teams (e.g. software development). Provide prompt and accurate feedback to customers. Refer to internal database or external resources to provide accurate tech solutions. Ensure all issues are properly logged. Prioritise and manage several open issues at More ❯
Job Title: Applications & Technical Support Engineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've partnered … results by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & Technical Support Engineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second line IT … internal IT user community, ensuring a responsive and user-centric support experience. Provide IT facilities support including assistance with room and desk bookings, AV equipment, and related systems. Provide Technical expertise in Application Improvement Projects Application Support and Maintenance Provide subject matter expertise in the configuration and support of: Salesforce Manage and maintain our Salesforce CRM platform, including user More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Grayce
Job Title: Applications & Technical Support Engineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've partnered … results by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & Technical Support Engineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second line IT … internal IT user community, ensuring a responsive and user-centric support experience. Provide IT facilities support including assistance with room and desk bookings, AV equipment, and related systems. Provide Technical expertise in Application Improvement Projects Application Support and Maintenance Provide subject matter expertise in the configuration and support of: Salesforce Manage and maintain our Salesforce CRM platform, including user More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
EXCITING OPPORTUNITY FOR A 2ND LINE SUPPORT ENGINEER TO JOIN A LEADING TECHNOLOGY SERVICES PROVIDER Dynamic environment with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company Our client is a nationally recognised provider of managed IT services, specialising in … and team-oriented workplace culture Flexible working options and shift patterns Access to industry training and mentorship Modern office environment with the latest tools and tech 2ND LINE SUPPORT ENGINEER ROLE: As a 2nd Line Support Engineer, you will be a vital part of the technical support team, resolving escalated issues and providing expert support across a … in a split-shift model, ensuring seamless support coverage, and contribute to maintaining the stability, security, and performance of key systems and services. Provide 2nd line support for escalated technical issues Troubleshoot and resolve issues related to Windows Server, Active Directory, Office 365, and associated technologies Proven experience in a 2nd line support or similar technical role Strong More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
WA Consultants Ltd
Are you an enthusiastic and motivated individual with a flair for technology and a passion for providing exceptional service? An esteemed engineering company in Coventry is seeking a dedicated Technical Support Engineer to join their Customer Support Department. This role offers the chance to make a significant impact by providing advanced technical support to high street customers … ensuring their technical issues are resolved efficiently and effectively. Benefits: - Professional Growth: Engage in continuous learning and development opportunities to enhance your technical skills and career progression. - Dynamic Work Environment: Join a collaborative and innovative team that values your input and expertise. - Flexibility: Enjoy the balance of an office-based position with occasional out-of-hours work from … home, providing a blend of structure and flexibility. - Impactful Role: Play a crucial role in ensuring customer satisfaction by resolving complex technical issues and contributing to the improvement of products and services. Key Responsibilities: - Deliver technical support to end-users via phone, email, and remote assistance, ensuring a high level of customer service. - Handle escalated calls from tier More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
PER International
countries, the company is renowned for its commitment to innovation and reliability. Its products are trusted across critical sectors including data centres, healthcare, finance, and telecommunications. Overview As a Technical Support Engineer, you will join a growing power systems team focused on delivering expert-level support for UPS and generator solutions. If you're technically sharp, customer-focused … and experienced with AC/DC systems, this could be a great fit. Key Responsibilities And Activities Include Provide timely technical support to internal teams, customers, engineers, and contractors Prepare documentation, CAD drawings, and risk assessments for new or ongoing projects Help develop training content and product documentation Support pre- and post-sales technical queries and product testing … Assist with system configuration, design input, and software tool management Take part in a 24/7 technical support rota when required (remote monitoring & on-call) Education And Experience Requirements Background in electrical or electronic engineering (degree or hands-on experience) Experience working with diesel generators or related power systems Experience with Deep Sea and ComAp controllers is highly More ❯
Rotherham, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
Linux Technical Support Engineer – Rotherham/Hybrid £30,000-£37,000 Are you an enthusiastic and motivated support professional ready for your next challenge? My client is seeking a Linux Technical Support Engineer to join their dynamic team. You will work as part of a skilled support and helpdesk team, providing all levels of support, administration … be part of a forward-thinking team driving rapid growth where your skills and ambition will make a real impact. This is an ideal opportunity for an IT support engineer who is ready to move into a more technically challenging role. The position offers hands-on experience in Linux systems, enterprise storage, networking, and automation within a high-performance … role, service desk, or infrastructure support. · Confident with Linux command line and basic system administration. · Exposure to networking, storage, or virtualisation is advantageous. · Excellent communication skills for working with technical teams and end users. Benefits: · Group Life Assurance · Group Income Protection · Group Critical Illness · Private Medical Insurance · Health Cash Plan · Company Pension Scheme · Cycle to Work Scheme · Salary Sacrifice More ❯
Technical Information Security Engineer £70,000 - £80,000 + car allowance, bonus, private medical and lots more Full Time/Permanent Hybrid/Remote - monthly travel to head office in Oxfordshire ideally The Company: My client is an industry leading and award-winning financial services organisation who operate on a global scale. They are headquartered in Oxfordshire, UK … and also have offices throughout Europe and the US. The Role: We are looking for a driven and experienced Information Security Engineer to join a small but highly skilled experienced team and they continue to grow. As an Information Security Engineer you will play a pivotal role in shaping and fortifying the organisation's cyber defence strategies. Leveraging … deep technical expertise and strategic vision, you will be responsible for developing and implementing security solutions that safeguard critical assets and data. In addition to this you must have strong analytical skills to identify vulnerabilities and implement effective solutions, as well as excellent communication skills to articulate complex security concepts to both technical and non-technical stakeholders. More ❯
Employment Type: Permanent
Salary: £70000 - £80000/annum bonus, car allowance, benefits
London, England, United Kingdom Hybrid / WFH Options
Hawksworth
Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company Company: Global Software company - DevOps/version control/Security Salary: 60k-70k GBP Fully remote Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments? Our client are the most impressive software company.....that you may never have heard of....even … NASA use some of their software, the list goes on! In this role you will provide technical support for our client's environment, working on both Linux and Windows servers. What does your day look like? Represent our client as the first point of contact Help customers by demonstrating your expertise in IBM iSeries or AS/400 Diagnose More ❯