2 of 2 Remote Technical Team Leader Jobs in England

Service Desk Team Lead/Technical Support Manager Ready to lead a high-performing team on the front lines of cutting-edge technology? We're seeking a dynamic Service Desk Team Lead/Technical Support Manager with a passion for driving results and inspiring others where you'll mentor and … OLAs to drive the right outcomes for customers Be a role model - demonstrate what good looks like; instil and promote the right behaviours Be a dynamic, positive and enthusiastic leader, whilst maintaining focus and structure around your work Promote a customer-centric focus, coach your team on the best customer support practices Inspire your team … and core values Build trust and promote an inclusive and fair working environment Instil accountability - ensure urgency and accuracy as well as appropriate focus and engagement Be a visible leader – represent and promote your team at the company stand ups Ensure that your field team is connected with the business – organise regular team More ❯

step into a leadership role? We’re seeking a confident and capable individual to manage key operational systems and act as a critical bridge between day-to-day technical support and broader business technology goals. As the Technical Team Lead, you’ll oversee 2nd line technical support, improve CRM and business systems … Health Scheme Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts/benefits. Key Responsibilities Day-to-Day Technical & Operational Duties Act as the escalation point for technical incidents beyond 1st line – diagnosing and resolving 2nd line hardware, software, and business system issues. Troubleshoot problems across … to resolution. Calm under pressure and capable of prioritising workload effectively. Motivated to improve systems and user experience, not just close tickets. Clear communicator, both written and verbal. Supportive leader who helps others grow More ❯