Buckinghamshire, England, United Kingdom Hybrid / WFH Options
FS1 Recruitment - Marketing, Digital & Creative Recruitment
Customer and UserExperienceArchitect Buckinghamshire/Hybrid Our award-winning client is seeking a Customer and UserExperienceArchitect to join their company on a permanent, full-time basis. The Customer and UserExperienceArchitect will deliver design process for change and support the delivery of CX … of customer-led improvements to products, services, and digital experiences. Provide expert CX/UX insights and change recommendations, identifying trends, opportunities, and areas for improvement. Lead and support user research, journey mapping, and persona creation to inform design and improvement initiatives. Collaborate with stakeholders and SMEs to prioritise initiatives, clarify requirements, and test user-centred solutions. Facilitate … supplier engagement, ensuring adherence to legal and organisational standards. Key skills/requirements: Certified and experienced in CX/UX, Interaction Design, and Business Analysis. Skilled in customer and userexperience design, including UI, interaction, and journey design. Proficient in business process analysis, journey mapping, and persona development. Experienced in user research, usability testing, and applying CX More ❯
Buckingham, Buckinghamshire, United Kingdom Hybrid / WFH Options
FS1 Recruitment
Customer and UserExperienceArchitect Buckinghamshire/Hybrid Our award-winning client is seeking a Customer and UserExperienceArchitect to join their company on a permanent, full-time basis. The Customer and UserExperienceArchitect will deliver design process for change and support the delivery of CX … of customer-led improvements to products, services, and digital experiences. Provide expert CX/UX insights and change recommendations, identifying trends, opportunities, and areas for improvement. Lead and support user research, journey mapping, and persona creation to inform design and improvement initiatives. Collaborate with stakeholders and SMEs to prioritise initiatives, clarify requirements, and test user-centred solutions. Facilitate … supplier engagement, ensuring adherence to legal and organisational standards. Key skills/requirements: Certified and experienced in CX/UX, Interaction Design, and Business Analysis. Skilled in customer and userexperience design, including UI, interaction, and journey design. Proficient in business process analysis, journey mapping, and persona development. Experienced in user research, usability testing, and applying CX More ❯
High Wycombe, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Journey recruitment
An exciting opportunity for someone who is passionate about userexperience and design. Our client is offering an outstanding opportunity for a CX and UXArchitect to join their growing digital team to help deliver their design process for change and support new customer focussed initiatives. As a CX and UXArchitect you will … Buckinghamshire and is 4 days WFH and 1 day in the office per week. The salary for this role is up to £42.000. Main Responsibilities for CX and UXArchitect role: Responsible for supporting the Head of Digital and UX Manager in the development and delivery of client experience and customer-led changes to products and services. … activities support projects and initiatives, with joint accountability alongside our customer service teams to drive up NPS, CSAT and CES scores. Key Skills required for the CX and UXArchitect role : A demonstrable career history working in a CX and UX role. Business Analysis CX | UX measurement techniques Workshop preparation and facilitation skills. Critical thinking, analytical, technical problem More ❯
