liverpool, north west england, united kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
birkenhead, north west england, united kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
old swan, north west england, united kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
sunderland, tyne and wear, north east england, united kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
crawley, west sussex, south east england, united kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
worthing, west sussex, south east england, united kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
A unique opportunity to shape our customer research function, defining methodologies, tools and processes Freedom to shape a mixed-method research approach, working across both deep user interviews and data-driven insights to paint a holistic picture of our customer You will make a direct impact on … product development and business strategy - your research will inform key decisions across the company, not just isolated UX tweaks Your purpose in our mission We've raised $17.8 million in Series A funding led by Google Ventures and joined by Khosla Ventures. They believe in our vision that the … will develop your skills and enable you to deliver on the pod mission. This is what you'll be doing As a Senior Customer Research Analyst at Genie AI you'll be joining us in a dynamic stage of our growth so you'll face lots of different challenges. More ❯
and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio … Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: Userresearch: Plan and conduct userresearch with appropriate methods including user interviews and surveys to address research problems, establish … user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Triad Group PLC
and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio … Year?' Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at 'The Chartered Institute for IT & Computing Awards.' Key Responsibilities: Userresearch: Plan and conduct userresearch with appropriate methods including user interviews and surveys to address research problems, establish … user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and More ❯
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom Hybrid / WFH Options
Accenture
Role: User Researcher Location: Newcastle Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Note: The above information relates to a specific client requirement. As a User Researcher you will work with a team of … creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion … the value of User-Centred Design across all products and services as part of delivery best practice. As a User Researcher, you will: Lead on planning, recruiting and conducting userresearch sessions to support the design and development of digital client services and projects Lead the More ❯
Join the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. We are seeking a skilled Strategist to enhance our UserResearch and Experimentation team within the Digital and Ecommerce department. Location & Working Pattern Location: London Head Office, Pimlico Working pattern: Hybrid approach, combining … days in the office weekly to connect with the team. Salary Target salary: Up to £60,000 Key Responsibilities Maximize value from experiments and UserResearch activities. Analyze and interpret insights from large-scale A/B testing and UX research. Collaborate with stakeholders to gather requirements and … analysis methods, including statistics, with the ability to extract insights from qualitative and quantitative data. Experience with large-scale A/B testing and userresearch methods. Proficiency with spreadsheets and dashboards for data analysis. Excellent communication skills to convey complex information clearly to technical and non-technical More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about … user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse userresearch, applying accessibility guidelines and legislation … including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that More ❯
City of London, Greater London, UK Hybrid / WFH Options
Boston Consulting Group
our clients to thrive. What You'll Do As a member of BCG’s UX Center of Expertise (CoE), you will be working on user experience for Client Team portfolio products and services. You’ll be responsible for research and design through a product’s discovery phase to … creative and experienced Researcher & Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging user experience for digital products and services. Key Responsibilities UserResearch & Analysis: * Conduct qualitative and quantitative userresearch to understand user … behaviors, and pain points. * Develop insights that inform and evaluate design recommendations, ensuring they are grounded in evidence and aligned with business objectives. * Analyze user feedback and usage data to inform design decisions. Prototyping & Design Execution: * Create the necessary assets to evaluate product design recommendations, including low-fidelity conceptual More ❯
Canary Wharf, Greater London, UK Hybrid / WFH Options
Boston Consulting Group
our clients to thrive. What You'll Do As a member of BCG’s UX Center of Expertise (CoE), you will be working on user experience for Client Team portfolio products and services. You’ll be responsible for research and design through a product’s discovery phase to … creative and experienced Researcher & Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging user experience for digital products and services. Key Responsibilities UserResearch & Analysis: * Conduct qualitative and quantitative userresearch to understand user … behaviors, and pain points. * Develop insights that inform and evaluate design recommendations, ensuring they are grounded in evidence and aligned with business objectives. * Analyze user feedback and usage data to inform design decisions. Prototyping & Design Execution: * Create the necessary assets to evaluate product design recommendations, including low-fidelity conceptual More ❯
Job Title: UserResearch Consultant We are seeking an experienced and independent UserResearch Contractor for a 6-month outside IR35 contract in our FlexiPay team. About Funding Circle We back small businesses to succeed. With over a decade of expertise, our platform leverages cutting-edge … technology to reshape SME lending, providing quick decisions and a seamless customer experience. We value good people and meaningful support. The Role Scope the Research: Define objectives, methodologies, and timelines with stakeholders. Participant Recruitment: Develop and execute recruitment plans targeting SME participants. Conduct Research: Perform interviews, feedback sessions … data, identify themes, and generate insights. Deliver Insights: Present findings with recommendations to stakeholders. What We're Looking For Expertise in end-to-end userresearch with SMEs. Ability to work independently and manage timelines. Excellent communication skills. Experience with qualitative data analysis tools (e.g., NVivo, Dovetail). More ❯
Senior UX Designer - Global Travel Company - UX, UserResearch, Prototyping, Visual Design Hybrid working in London - 3-days a week Senior UX Designer - Global Travel Company - UX, UserResearch, Prototyping, Visual Design OB have exclusive partnered with a Global Travel Company, who are going through a … working as a sole designer and has experience joining a business and revamping their website and services. Senior UX Designer - Global Travel Company - UX, UserResearch, Prototyping, Visual Design This will be the first out and out Designer hire for my client, where you will be given a … of autonomy to overhaul their website and products, collaborating with a wide variety of stakeholders across the business, to make huge improvements on the User Experience. Key skills and experience: Extensive experience working on Websites Experience with Wireframes Strong experience enhancing the User Journey Hybrid working with More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Oliver Bernard
Senior UX Designer - Global Travel Company - UX, UserResearch, Prototyping, Visual Design Hybrid working in London - 3-days a week Senior UX Designer - Global Travel Company - UX, UserResearch, Prototyping, Visual Design OB have exclusive partnered with a Global Travel Company, who are going through a … working as a sole designer and has experience joining a business and revamping their website and services. Senior UX Designer - Global Travel Company - UX, UserResearch, Prototyping, Visual Design This will be the first out and out Designer hire for my client, where you will be given a … of autonomy to overhaul their website and products, collaborating with a wide variety of stakeholders across the business, to make huge improvements on the User Experience. Key skills and experience: Extensive experience working on Websites Experience with Wireframes Strong experience enhancing the User Journey Hybrid working with More ❯
as business needs require (approx. 2 days per month). In this role, you will be responsible for creating innovative designs that align with user needs and expectations. You will collaborate with cross-functional teams to gather requirements, conduct userresearch, create wireframes, prototypes, and ultimately, deliver … remote/hybrid environment, we want to hear from you. Responsibilities Collaborate with cross-functional teams to gather requirements and define project goals Conduct userresearch, usability testing, and other design research methods to understand user needs and quantify the value of your solutions Work closely … with the existing UX designers and developers to ensure design feasibility and collaborate iteratively on implementation Design innovative, intuitive, user-centred interfaces that align with user needs and expectations Continuously iterate on design solutions based on engagement with sponsor users, SME community and data analysis Present design concepts More ❯
Type: Full-time Are you an experienced Product Designer (UX) with a passion for creating seamless and intuitive digital experiences? Do you thrive on userresearch, discovery, and designing enterprise-level solutions that put the user first? If so, we'd love to hear from you! About … the Role As a Senior Product Designer at Bank, you'll play a key role in designing and delivering user-centred digital products for both our clients and internal teams. From conducting userresearch and facilitating workshops to wireframing, prototyping, and testing, you'll be at the … forefront of shaping innovative financial solutions. What You'll Do Strategize & Design: Conceptualize and design new products and features across multiple teams. UserResearch: Gather insights to synthesize business and user needs into tangible solutions. Workshop Facilitation: Lead journey mapping, storyboarding, and ideation sessions. Prototyping & Testing: Develop More ❯
for our core platform. This role demands a self-starter comfortable taking ownership in a fast-paced environment. You will drive product strategy, gather user feedback, prioritise features, and collaborate with engineering to deliver exceptional user experiences. Given our small team, a proactive and independent work style is … essential. A passion for user-centric design and some hands-on design experience are highly valued. As a tight-knit team, your contributions will have a significant impact. Responsibilities: Product Strategy & Roadmap: Execute and contribute to the product strategy and roadmap. UserResearch & Analysis: Conduct userresearch, analyse feedback, and identify market trends. Requirements Gathering & Documentation: Translate needs into user stories, specifications, and documentation. Design Collaboration & Execution: Collaborate with the CPO on design, leveraging your Sketch/Zeplin experience, sometimes independent design creation will be required Agile Development: Work closely with engineering in More ❯
West Midlands, United Kingdom Hybrid / WFH Options
Halfords Group PLC
fast-paced working environment where expertise and focus take people far. The role As a UX Researcher you thrive on conducting strategic and tactical research to uncover deep insights into customer needs, behaviours, and pain points. You ensure that a user-centric and data-driven approach is at … the core of the design lifecycle. You're a collaborator who enjoys working with stakeholders, and sharing key insights from your research to help inform design decisions at all levels of the business. This is an exciting opportunity to make your mark in a newly created role within the … experiences. Key responsibilities Collaborate with UX/UI Designers, Product Managers, and other stakeholders to deliver actionable insights that drive customer-centric solutions. Conduct userresearch activities, including usability testing, customer interviews, surveys, and journey mapping, to identify pain points and opportunities. Lead discovery research for high More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
DWP. Digital with Purpose. We are looking for a Senior User Researcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience as a user researcher or appropriate experience in other fields of research. Experience of advising colleagues on the best research tools and methods to use to … assure best practice in research. Experience of collaborating with other researchers on research projects. Experience of championing, planning and conducting research approaches which are inclusive of all users. Experience and understanding of the ethical and data governance requirements of conducting research. Experience of working with senior stakeholders/ More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
DWP. Digital with Purpose. We are looking for a Senior User Researcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience as a user researcher or appropriate experience in other fields of research. Experience of advising colleagues on the best research tools and methods to use to … assure best practice in research. Experience of collaborating with other researchers on research projects. Experience of championing, planning and conducting research approaches which are inclusive of all users. Experience and understanding of the ethical and data governance requirements of conducting research. Experience of working with senior stakeholders/ More ❯