Financial Services, Banking, or any other heavily regulated industry. Knowledge of Consumer Duty guidelines and Accessibility Best Practice Principles. Experience in both qualitative and quantitative research methodologies Familiarity with UserZoom & Figjam or equivalent tools. Proven experience leading and running research studies and programmes involving other researchers. This is a full-time, permanent, hybrid role, with only 2 days per month More ❯
Financial Services, Banking, or any other heavily regulated industry. Knowledge of Consumer Duty guidelines and Accessibility Best Practice Principles. Experience in both qualitative and quantitative research methodologies Familiarity with UserZoom & Figjam or equivalent tools. Proven experience leading and running research studies and programmes involving other researchers. This is a full-time, permanent, hybrid role, with only 2 days per month More ❯
inform design. Research Tools Proficiency : Expertise in industry-standard research tools for both qualitative and quantitative analysis, including usability testing software, survey tools, and data analysis platforms (e.g., UserTesting, UserZoom, Content Square, Hot Jar). Design System and Accessibility Research Contribution : Experience contributing research insights to design systems, ensuring that the design system supports usability and accessibility standards across multiple More ❯
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
research teams in fast-paced digital environments Deep expertise in qualitative and quantitative methods—interviews, usability testing, surveys, journey mapping, personas, etc. Strong command of tools such as UserTesting, UserZoom, Hotjar, ContentSquare, or similar A collaborative approach and track record of working closely with product, design, dev, and brand teams Passion for accessibility and inclusive research—ideally with hands-on More ❯
connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human. A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies More ❯
connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human. A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies More ❯
connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human. A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies More ❯
