improvements Defining and reporting metrics that provide visibility of service performance and estate health Managing capacity, budget and hardware lifecycle across physical and virtual resources Working with Linux Engineering, Security, Identity, Tech Support and other partner teams to manage dependencies and escalations Supporting joiner, mover and leaver processes … understanding of CI/CD pipelines for OS image creation using tools such as Dagger, Packer, Jenkins or Bash Experience supporting bare metal and VM provisioning at scale, ideally using OpenStack and Ironic Strong understanding of enterprise security, including vulnerability and patch management Sound judgement, balancing security best practice with ...