12 of 12 Remote/Hybrid WFM Jobs in England

customer pilots or proofs of concept.* Expertise in at least two of the following: Contact Center, Customer Service software, ITSM, Business Intelligence, Data Warehousing, Workforce Management, QA or Integration & Middleware.* Strong understanding of AI and automation technologies (LLMs, NLP, ChatGPT, MCP, predictive analytics) and their impact on customer service transformation. ...

ready strategy pack (PowerPoint) and supporting notes (Word) if needed. Required experience Deep expertise in Contact Centre operations and transformation (e.g., omni-channel service, workforce management, quality, knowledge, case management, customer journeys). Proven track record producing strategy packs/target state narratives for senior stakeholders. Strong capability-based thinking ...

Amazing Hays client - we have placed numerous very happy candidates here!*Our client, a global leader in Entertainment payroll and workforce management, are looking to recruit an experienced, personable Senior Client Support Executive to join their small UK operation, offering an exceptional service to their B2B client base. Working completely ...

looking for a HRIS system Integration Engineer to connect our Clients core HRIS (ElementSuite) with their AI recruitment tool (Talent.AI) and their workforce management/benefits partner (Aslan). You will be responsible for designing the data flow, writing the middleware or scripts to sync these systems, and ensuring that ...

looking for a HRIS system Integration Engineer to connect our Clients core HRIS (ElementSuite) with their AI recruitment tool (Talent.AI) and their workforce management/benefits partner (Aslan). You will be responsible for designing the data flow, writing the middleware or scripts to sync these systems, and ensuring that ...

title: Workforce Management Analyst Contract: Six Months Location: London (Hybrid - X3 days a week onsite) The Workforce Management Analyst plays a pivotal role in ensuring teams are resourced effectively to deliver business outcomes. This role focuses on resource management, forecasting, and proactive insight driven decision support. The ideal candidate ...

Micollab Be adaptable and keen to learn new technologies as these change over time Experience with other Telephony applications such as call recording, Workforce Management, Eckoh IVR, Dialler would be advantageous Strong workload management skills and working at pace We may be almost 160 years old, but were still leading ...

coming up next, and make sure weve got the right people in the right place at the right time. Youll take ownership of our workforce management tools, build accurate and effective schedules, monitor live performance, and provide clear, practical insight to support confident decision making. Your work will help … real-time performance and react quickly to trends or anomalies. Review service performance and identify process or scheduling improvements Track schedule adherence using NICE Workforce Management and escalate when needed. Maintain Service Desk Engineer schedules to ensure operational coverage. Own scheduling rules, controls and system configuration to protect SLA Performance ...

travel in the UK and France Salary: Competitive Salary plus benefits We are looking for a French speaking WFM Implementation Lead with expertise in workforce management systems, ideally including UKG Pro WFM, Kronos, SAP SuccessFactors and associated HRIS solutions (TMF payroll, T&A, expense). You will have strong technical … large-scale data projects across multiple countries, ensuring accuracy and timely delivery. The role centres on leading and supporting implementation, integration, and optimisation of workforce management systems (WFM) across Europe (mainly France). It involves collaborating with stakeholders, managing system integrations, and delivering customised solutions to meet complex business needs ...

Role Details Role/Job Title: UKG Pro WFM/Dimensions Techno Functional Lead Consultant Work Location: Reading, UK Mode of Working: Hybrid Office Requirement: 3 days The Role Experience with more than one UKG Pro WFM/Dimensions Implementation (configuration), Rollout and Support for more than one customer (Large … with: WFD Configuration of Business Structure Time Keeping Advanced Scheduling & Forecasting Analytics & Reports Device Configuration Mobile configuration Experience with following modules in UKG Pro WFM: Timekeeper Accruals Leave Attendance Attestation Advanced Scheduler Activities Business Structure Release Management HyperFind queries Workforce Genies and calendars Data Access Control Concepts Custom Reports Experience ...

Title: Oracle HCM Functional Consultant - Oracle HCM Workforce Management Location: Remote/London (Client site) - mostly remote, with some on-site requirements Clearance: Active SC clearance required Our Client, is hiring for a Functional Consultant to join a vital project. This role offers the chance to work on impactful Oracle … Cloud solutions, supporting workforce management, absence, and time and labour modules. What you'll be doing: * Lead end-to-end functional delivery of Oracle HCM Workforce Management solutions * Support implementations and enhancements across Workforce Management, Absence Management, and Time and Labour modules * Engage with business stakeholders to gather, document ...

SENIOR SOFTWARE ENGINEER - MOBILE (MAUI) - HUNGERFORD (HYBRID) KEY POINTS Global SaaS organisation with a growing engineering team Hybrid working - 3 days per week in Hungerford Salary up to £70,000 + bonus + enhanced pension ...