4 of 4 Remote Continuous Improvement Jobs in Epsom

a team that’s redefining how exceptional IT service is delivered. You’ll handle a mix of 1st and 2nd line queries, contribute to team leadership, and help drive continuous improvement across our Service Desk. Job Description: What You'll Be Doing Be the trusted point of contact for customers via phone, email, and self-service portal More ❯

focussed and professional attitude to all users and adapting to different situations dependent upon audience Create and maintain a positive employee culture of good communications, customer care and continual improvement Support and assist other team members (both immediate and wider Department) where required Work a weekly rotated shift pattern covering the following support hours More ❯

as required. Customer Care/Collaboration/Communication: Maintain a welcoming, friendly, and professional attitude, adapting communication to different audiences. Foster a positive culture of communication, customer care, and continuous improvement. Support and assist team members as needed. Work a weekly rotating shift pattern (07:00-18:00, Monday-Friday), including Saturday shifts (~1 in 4 weeks More ❯

on mindset Comfortable managing ambiguity or scaling processes in fast-changing environments Enjoys enabling others' success and fostering a positive workplace culture Interested in business operations, team dynamics, and continuous improvement Interested? Apply here for a fast-track path to the Hiring Manager Application notice... We take your privacy seriously. When you apply, we shall process your More ❯