1 of 1 NHS Jobs in Epsom

patients are directed to the right service or clinician. Key Responsibilities Welcome patients and handle telephone enquiries professionally. Support patients with online requests, the NHS App and digital services. Accurately record patient information and follow the ICP Total Triage process. Book, amend and cancel appointments in line with practice procedures. … respectful approach. Good attention to detail. Ability to maintain confidentiality and follow procedures. Reliable team player with a willingness to learn. Desirable Previous GP, NHS, reception or administrative experience. Experience using EMIS Web, AccuRx or Docman . Understanding of care navigation or Total Triage. Training Full induction and relevant training ...