15 of 15 Remote/Hybrid Customer Experience Jobs in Essex

Customer Experience Design Lead

Hiring Organisation
Sky
Location
Romford, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering ...

Lead Service Designer - Digital CX

Hiring Organisation
Sky
Location
Dagenham, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering ...

Principal Service Designer (Digital Experience)

Hiring Organisation
Sky
Location
Romford, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering ...

Digital Experience Lead

Hiring Organisation
Sky
Location
Basildon, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering ...

Digital CX Design Lead

Hiring Organisation
Sky
Location
Dagenham, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering ...

Service Design Lead (Digital)

Hiring Organisation
Sky
Location
Dagenham, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering ...

Lead User Experience Designer

Hiring Organisation
Sky
Location
Theydon Bois, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

Lead Product Designer - Digital CX

Hiring Organisation
Sky
Location
Abridge, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

Lead Digital Experience Designer

Hiring Organisation
Sky
Location
Abridge, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

Lead UX Designer - Digital Products

Hiring Organisation
Sky
Location
Theydon Bois, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

Account Manager - SaaS

Hiring Organisation
Parkside Recruitment
Location
Basildon, Essex, UK
Employment Type
Full-time
Manager - SaaS to join their team. This is a remote role with a basic salary between £35K - £40K plus commission up to £30Kpa Responsibilities: Customer Relationship Management Act as the main point of contact for existing customers. Build strong relationships to understand customer needs, challenges, and goals. Conduct … Autodesk software and other solutions effectively. Organize training sessions, webinars, and workshops to enhance user adoption. Provide guidance on best practices and workflow optimization. Customer Advocacy & Feedback Encourage satisfied customers to provide testimonials, case studies, or referrals. Together with the customer, define a success plan with clear goals ...

Cloud Solutions Specialist M365 / Azure

Hiring Organisation
Nigel Frank International
Location
Romford, Essex, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
/Consultancy to deliver cloud and infrastructure projects for a wide range of customers across the South East. This is a hands-on, customer-facing role within a consultancy environment, working across cloud, networking, and modern workplace technologies. You'll be responsible for project delivery, technical escalation, and supporting … sales where needed - always with customer experience front of mind. Key Responsibilities Deliver cloud, network, and infrastructure projects (minor & major) Act as a technical escalation point for junior engineers Support pre-sales with solution design, surveys, and technical input Onboard new clients and ensure smooth handover to support ...

Senior Site Reliability Engineer

Hiring Organisation
Ensono
Location
Colchester, Essex, UK
Employment Type
Full-time
clients including ASOS, Nando's, Burberry, and the BBC. The aim is to help our clients gain a competitive edge and deliver the best customer experience possible. We are ranked 8th in the UK's Best Workplace 2022 list, 30th on the E-consultancy Top 100 Digital Agencies … Engaging with suppliers and 3rd parties for support, requests and opportunities, managing the relationship our clients get the best value for their services Commercial experience and high proficiency with industry standard across multiple of each: ◦ IAC tooling (Terraform preferably, or ARM/bicep and CloudFront) ◦ Core CI/ ...

Sales Executive - US Market

Hiring Organisation
Triple
Location
Basildon, Essex, UK
Employment Type
Full-time
events and client meetings. About Triple Triple is a high-growth fintech disrupting the payment data enrichment landscape, leveraging technology to enhance customer experiences. Our unique ecosystem offers solutions like transaction brand enrichment, logo provisioning, geolocalisation, data categorization, subscription analysis, and carbon footprint measurement. Triple also develops reliable … financial institutions Travel for events and conferences Executing strategic sales plans with precision Identifying and evaluating potential opportunities with a keen eye for customer needs Navigating cross-functional teams to ensure seamless implementations and successful partnerships Exceeding Sales team KPIs and contributing to the company's overall growth trajectory ...

Circular Services Specialist

Hiring Organisation
Market36 Recruitment Ltd
Location
Braintree, Essex, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
potential. Roles & Responsibilities · Own and manage a defined portfolio of customers acting as the primary Circular Services specialist responsible for revenue and growth and customer success. · Develop. Maintain and execute strategic account plans for each portfolio customer, identifying whitespace opportunities and prioritised growth initiatives. · Drive portfolio performance … while ensuring all accounts remain on track. · Proactively identify new opportunities within existing accounts, expanding the breadth and depth of Circular Services adoption. · Manage customer expectations throughout the sales and delivery lifecycle, ensuring a high-quality customer experience. · Lead opportunities from inception through to completion, managing the full ...